JetBlue Reviews | Glassdoor

JetBlue Reviews

Updated December 14, 2017
812 reviews

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812 Employee Reviews

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Pros
Cons
  • Work life balance is practically non-existent (in 19 reviews)

  • Long hours, unpredictable work schedules due to flight delays (in 17 reviews)

More Pros and Cons

  1. Helpful (3)

    "Inflight Crewmember"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Long Beach, CA
    Former Employee - Flight Attendant in Long Beach, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at JetBlue full-time (Less than a year)

    Pros

    Amazing benefit package, 401k 5% match , Roth, Stock discounts, flying benefits , Medical, dental, vision

    Cons

    Lack of leadership knowledge with lower level Team leaders who over see flight attendants. lack of support when on workers comp , no union, rules can change instantly. Flight attendants tell on each other.

    Advice to Management

    When hiring lower level Team leaders. They should have at least 3 to 5 years of inflight hands on in order to understand their team in a better and fair manner. One of the values is caring many times you feel careless.


  2. "Operations Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Coordinator in Salt Lake City, UT
    Current Employee - Operations Coordinator in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than 3 years)

    Pros

    JetBlue is a Caring Company, not only for it's own people but also for all the world around them.

    Cons

    While there are growth opportunities within Reservations, Operations positions are often more hard to come by.

    Advice to Management

    I would suggest, more training opportunities within JetBlue to help crewmembers be able to more easily be able to grow their career's within this great Company.

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Fort Lauderdale, FL
    Current Employee - Operations Supervisor in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than 5 years)

    Pros

    Room to grow and make a career

    Cons

    Some Managers seem to rely on the Leagacy Carrier mentality

    Advice to Management

    Empower your teams


  4. Helpful (2)

    "Still no employment contract, in negotiations since 2015"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Captain in New York, NY
    Current Employee - Captain in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than 10 years)

    Pros

    Was a fast-growing fun company with great values.

    Cons

    Is no longer a fast-growing fun company with great values. Pilots are vastly underpaid compared to all other major US airlines, and contract talks have dragged on since 2015 with no end in sight.

    Advice to Management

    Don't let the pilots strike, settle for a fair contract.


  5. "Great Internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time

    Pros

    Great community, meaningful work, felt like part of the team rather than an intern.

    Cons

    I can't think of anything.


  6. Helpful (1)

    "You really are above all"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time

    Pros

    New' great and fast growing

    Cons

    By being a new company they are still getting it together, but doing it the right way.


  7. "This Industry is Like Family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ticket Agent
    Former Employee - Ticket Agent
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at JetBlue full-time (More than 3 years)

    Pros

    Good benefits, average wages, lots of free food and other perks. I was one of the lucky ones who got hired when the company was new. They had a lot of money and spoiled us/customers rotten. Morale was great as well. Family taking care of family. I would say that compared to other airlines they are one of the best to work for/travel even with flaws.

    Cons

    Everything went down hill when the original CEO left. The company ran out of money, morale went down and many quit/got fired. I was #4 in seniority by year 4 which made me feel accomplished. If I hadent had an OJI I would still be there. After leaving almost everyone was laid off and went to work for Virgin. The industry is very cut throat so finding perfection is rather difficult. You really have to love working with the public to survive it and I did. I still keep in touch with former coworkers because as I said we are like family.

    Advice to Management

    Meetings are a great way to keep everyone informed and boost morale. Free food is always a good thing :)

  8. Helpful (1)

    "Flight Benefits for the win"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Airport Operations Crew Member in Fort Lauderdale, FL
    Former Employee - Airport Operations Crew Member in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time (Less than a year)

    Pros

    Great Co-workers, fast pace, lots of new experiences. I actually loved the C.EO. I was a lower level employee and meet him on several occasions.

    Cons

    So many managers and no one is on the same page. It was often frustrating dealing with so many different directions from so many people.


  9. "AWESOME"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JetBlue full-time

    Pros

    Nice People, nice benefits, traveling is the best

    Cons

    Stressful and having to be outside in all types of weather.


  10. "Underpaid overworked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at JetBlue full-time

    Pros

    Free flights for you and family

    Cons

    You are worked to death


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