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JetBlue

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JetBlue

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JetBlue Reviews

Updated Dec 2, 2022

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Found 2,220 of over 2K reviews
3.8
67% Recommend to a Friend
JetBlue President/CEO Robin Hayes
67% Approve of CEO

Found 2,210 of over 2K reviews

3.8
67%
Recommend to a Friend
67%
Approve of CEO
JetBlue President/CEO Robin Hayes
Robin Hayes
988 Ratings

Top Review Highlights by Sentiment

Pros
  • "The flight benefits are great!(in 251 reviews)
  • "It's a growing company and the benefits are great if you and your family likes to travel.(in 236 reviews)
  • "The Culture is great and the flexibility for reservations makes it easy as a part time gig(in 123 reviews)
  • "Great travel benefits (free flights on jetBlue plus several agreements with other airlines).(in 99 reviews)
  • "People were great to work with and just about everyone loved their work and the company(in 96 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of JetBlue and is not affected by filters.

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  1. 5.0
    Current Employee, more than 10 years

    Awesome Career

    Nov 29, 2022 - Airline Pilot in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Culture is employee friendly with great pay and benefits

    Cons

    We don't have wide bodies yet.

    Be the first to find this review helpful
  2. 4.0
    Current Employee, more than 10 years

    Great Company to Work for

    Dec 2, 2022 - Airport Operations 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Travel Benefits and working shift flexibility

    Cons

    understaffed and overtime compensation policies

    Be the first to find this review helpful
  3. Join the JetBlue team
    See Our Latest Jobs
  4. 5.0
    Current Employee, more than 3 years

    great

    Nov 27, 2022 - Material Specialist in Fort Lauderdale, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Everything is good with the company

    Cons

    Nothing is wrong with the company they treated

    Be the first to find this review helpful
  5. 5.0
    Current Employee, less than 1 year

    Great, Diverse, Growing Company

    Nov 26, 2022 - Inflight Crewmember in Newark, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They really allow diversity throughout the company. Let you truly be you while still feeding to certain rules and guidelines. The pay is good and you’re given the opportunity to make more money easily. You can receive a good check depending on how much YOU want to work. I personally love it here and do not plan on switching airlines or careers.

    Cons

    The company is still growing and has a lot to learn. They are expanding as well which is good but every one goes through their growing pains.

    Be the first to find this review helpful
  6. 5.0
    Current Employee, more than 1 year

    Great place to work

    Nov 25, 2022 - Analyst\IT Support in Fort Lauderdale, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to work and learn

    Cons

    Main scope of work is the airport

    Be the first to find this review helpful
  7. 5.0
    Current Employee

    Great company

    Nov 21, 2022 - Inflight Crew member  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Opportunity for growth, great company

    Cons

    Coworkers can make negative work environment

    Be the first to find this review helpful
  8. 4.0
    Former Employee, more than 3 years

    Flight Attendant Review

    Nov 21, 2022 - Flight Attendant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company culture Very supportive leads Consistently upgrading planes Great balance of work life

    Cons

    Not many affordable bases to live Pay kind of below average Quality life of reserve poor

    Be the first to find this review helpful
  9. 5.0
    Former Employee, more than 3 years

    Free flights

    Nov 15, 2022 - Airport Operations Crew Member in Cleveland, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free flights are great and the company embraces positivity and progressive cultural ideas.

    Cons

    You get yelled at by people for things completely out of your control. You are responsible for helping customers during interruptions due weather issues. Very very stressful position.

    1 person found this review helpful
  10. 5.0
    Former Employee, more than 3 years

    Great Company

    Nov 18, 2022 - Airport Operations in Jamaica, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Schedule flexibility, no micromanaging, travel benefits

    Cons

    Lack of supervisor when they’re needed

    Be the first to find this review helpful
  11. 4.0
    Current Employee, more than 10 years

    JetBlue 10 year captain

    Nov 17, 2022 - Captain in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Airline work as a flight crew member

    Cons

    Typical for Airline work as a flight crew member

    Continue reading
    Be the first to find this review helpful
Viewing 1 - 10 of 2,210 Reviews
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JetBlue Reviews FAQs

JetBlue has an overall rating of 3.8 out of 5, based on over 2,326 reviews left anonymously by employees. 67% of employees would recommend working at JetBlue to a friend and 60% have a positive outlook for the business. This rating has decreased by -8% over the last 12 months.

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at JetBlue. This rating has decreased by -4% over the last 12 months.

67% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated JetBlue 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.7 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at JetBlue to be career development, culture, benefits and the cons to be senior leadership, management, compensation.

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Glassdoor has 2,326 JetBlue reviews submitted anonymously by JetBlue employees. Read employee reviews and ratings on Glassdoor to decide if JetBlue is right for you.