Jetstar Airways Reviews

Updated May 11, 2021

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3.6
72%
Recommend to a Friend
78%
Approve of CEO
Jetstar Airways Group CEO Jayne Hrdlicka (no image)
Jayne Hrdlicka
72 Ratings
Pros
  • "Plenty interline staff travel benefits(in 26 reviews)

  • "Is a very nice company and a very good work environment(in 15 reviews)

  • Cons
  • "Long hours, rotating shifts, shift may be very spread out e(in 9 reviews)

  • "Rostering was not fair based on the crew base(in 9 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 4.0
      Former Employee, more than 3 years

      Love the environment

      May 11, 2021 - Manager in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Loved the friendly and vibrant environment

      Cons

      lack of opportunities to progress internally

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    2. 3.0
      Former Employee, more than 1 year

      Never a dull moment

      Jan 19, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Jetstar is an exciting place to work with every day being different. It's an interesting industry and covers a large array from flight operations to engineering to digital experience to safety. The business is complex but fascinating to learn. It has a great culture and the people come together to deliver what the business needs in an agile manner. It's a much more flexible business than it's big sister, Qantas, but be prepared to achieve much with little funding. There are good opportunities to grow and move within the business. Particularly with COVID-19 impacts the organisation has had to change to survive and that has opened new opportunities. Some of the best coffee in Melbourne can be found within 5 minute walk in any direction!

      Cons

      As the company has moved from smaller "just get things done" startup to an actual enterprise it is struggling to define itself and the necessary processes. Technology stack is aging and requires strong vision and disciplined delivery. It's unclear if current management have the capability to deliver this though. Significantly impacted by COVID-19 and will be for some time to come, leading to uncertain full time work Too many people empire-building rather than looking at the bigger picture Be prepared to drop what you're working on, the focus changes so quickly there's a high probability you'll never see your work to completion.

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    3. 4.0
      Current Employee

      Not bad

      May 6, 2021 - Ops Controller in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice working environment with good colleagues

      Cons

      Nothing. So far so good

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    4. 3.0
      Current Employee

      Good and bad

      May 11, 2021 - CSO 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Shift work, good people, friendly

      Cons

      Long days, no recognition, fatigue

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    5. 5.0
      Former Employee, more than 1 year

      Windows Administrator

      Apr 28, 2021 - Windows Administrator 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Beautiful place to work. Nice ethical culture.

      Cons

      All is good. Everything is beautiful.

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    6. 4.0
      Current Employee, more than 3 years

      Great company

      Apr 24, 2021 - Customer Service 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great atmosphere and work culture

      Cons

      Early mornings, pay only reasonable

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    7. 5.0
      Former Employee, more than 5 years

      Good Company

      Apr 3, 2021 - Deputy Head of Department 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work environment and supportive colleagues

      Cons

      Nothing negative. All good. Thanks

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    8. 2.0
      Current Employee

      Sydney

      Apr 25, 2021 - Airport Duty Manager in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Everyone has different pros for Jetstar

      Cons

      Hour and shift work at Jetstar

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    9. 3.0
      Former Employee, less than 1 year

      Pretty good starting point

      Apr 6, 2021 - Accountant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      big company, good salary and good environment

      Cons

      busy and not quite friendly working environment

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    10. 4.0
      Former Employee, more than 3 years

      Good airline to work for if you have passion in aviation

      Jan 23, 2021 - Engineer in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Discount staff travel enable you to reach to anywhere in the world. Not in the current Covid-19 situation.

      Cons

      Career progression is not that much within the team, need to move over to other department to get promotion.

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