Jewel-Osco Reviews | Glassdoor

Jewel-Osco Reviews

Updated October 8, 2018
1,018 reviews

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3.2
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Approve of CEO
Jewel-Osco President Paul Gossett
Paul Gossett
7 Ratings

1,018 Employee Reviews

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Pros
  • "Flexible hours, great for students" (in 72 reviews)

  • "flexible schedule for those in school" (in 43 reviews)

Cons
  • "Wish there were full-time opportunities" (in 49 reviews)

  • "Part-time help has very little status" (in 42 reviews)

More Pros and Cons

  1. "I learned great customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work environment, friendly staff and cutomers

    Cons

    I was sometimes over worked


  2. "Great store staff"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jewel-Osco part-time

    Pros

    Excellent team at the pharmacy

    Cons

    Feels like workflow systems are slipping backwards

  3. "I work in the Deli section"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deli in Arlington Heights, Cook, IL
    Current Employee - Deli in Arlington Heights, Cook, IL

    I have been working at Jewel-Osco part-time (More than 8 years)

    Pros

    I like the flexibility of my hours.

    Cons

    My job cut my hours and took my family off of my insurance, why did they do that?

    Advice to Management

    Give me more hours so I can keep my health insurance and keep my family and child on my insurance plan.


  4. "Great First Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Antioch, IL
    Current Employee - Anonymous Employee in Antioch, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Jewel-Osco part-time (More than a year)

    Pros

    The best part of this job is the close-knit work environment. Everyone who works there is very friendly and supports you in any way they can. The job is pretty easy if you can work with all types of customers and deal with the craziness that comes around the holidays.

    Cons

    If you work in the front end as a bagger, they have you bring in carts regardless of the weather. I was outside pushing carts rain or shine, and it was especially hard in the winter and the heat of the summer.

    Advice to Management

    Be more understanding about each employee's physical limits. Pushing carts in the snow is nearly impossible.


  5. "Pretty good for a retail job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager Trainee in Crown Point, IN
    Current Employee - Store Manager Trainee in Crown Point, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Jewel-Osco full-time (Less than a year)

    Pros

    Good benefits and Upward Mobility Opportunities

    Cons

    Rotating hours
    Low wage workers can be difficult to manage

    Advice to Management

    Big picture on the store level needs to have a higher consideration


  6. "Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jewel-Osco full-time

    Pros

    Great staff depending on location

    Cons

    Diffcult to talk to management


  7. "Simple, basic, learned basic joba skills for future real carreers. Not a job that you should make a career out of."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Osco Clerk in Waukegan, IL
    Current Employee - Osco Clerk in Waukegan, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Jewel-Osco full-time (More than 5 years)

    Pros

    Close to home and easy work load

    Cons

    Not enough pay and mismanaged

    Advice to Management

    Paying workers properly for their skill set and upholding their end of their role in the work place.

  8. "Customer Service/ Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jewel-Osco part-time (More than 3 years)

    Pros

    Jewel offers part timers vacation time after working for 1 year
    They are flexible with availability’s for school
    You make more than minimum wage
    Paid weekly

    Cons

    Short staffed. You literally do 6 people’s jobs at a 1 person rate
    Union. The union is very helpful depending on your representative but they take dues once a week
    Management. Management treats everyone terribly and even if you have seniority they still don’t care
    Hours. Hours fluctuate here so some weeks you get a lot, some weeks you don’t.

    Advice to Management

    Please provide more training to cashiers and baggers. The baggers have no idea what they are doing half the time and half the complaints are about broken product.
    Managers need training as well. Some managers have NO idea what they are doing and screw up so many things. They blatantly ignore and do things that screw over employees.


  9. "It kept getting worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Jewel-Osco full-time (More than 10 years)

    Pros

    Insurance
    Vacation time
    Coworker camaraderie (sometimes)
    After holiday discounts

    Cons

    Payroll issues
    Doing work of 3-4 people with no help
    Working holidays with no help
    Expectations of getting paperwork done with no time to do it

    Advice to Management

    More advice to corporate- let stores deal with their own plans and issues. Stop hoarding the payroll and pay people what they’re worth


  10. Helpful (1)

    "It is a Family!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jewel-Osco full-time

    Pros

    My department in my store is just like family.

    Cons

    Some corporate kinks need to be worked out.


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