Jewel-Osco Reviews | Glassdoor

Jewel-Osco Reviews

Updated April 26, 2017
782 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Bob Miller
90 Ratings

782 Employee Reviews

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Pros
  • Flexible Hours for high school students over the summer (in 57 reviews)

  • Excellent schedueling for part time mom (in 39 reviews)

Cons
  • If you are full time they can transfer you anywhere (in 41 reviews)

  • part time hours are a challenge (in 35 reviews)

More Pros and Cons

  1. "Definitely an entry level job"

    Star Star Star Star Star
    • Work/Life Balance
    • Comp & Benefits
    • Senior Management
    Former Employee - Bagger in Kankakee, IL
    Former Employee - Bagger in Kankakee, IL

    Pros

    Your coworkers there will usually be pretty amazing and you'll make new friends

    Cons

    The customers are awful to deal with in this location. Management is also very strict on stupid policies.


  2. "Barista to Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jewel-Osco full-time (More than a year)

    Pros

    Advancement
    Good management & co-workers
    Flexibility

    Cons

    In the beginning I didn't have that many hours but once I showed my manager I knew what I was doing I got a lot more.

    Advice to Management

    Nothing I love my store director he's a nice, funny and caring guy and I love my coffee bar manager she has been nothing but suppport in my entire jewel Osco career.


  3. "Mixed feelings"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Schaumburg, IL
    Former Employee - Cashier in Schaumburg, IL
    Neutral Outlook
    No opinion of CEO

    I worked at Jewel-Osco part-time (More than a year)

    Pros

    Positive work environment, Flexible scheduling, easy tasks, weekly paychecks

    Cons

    contradicting information from managers, poor communication between managers and employees, inadequate tools and supplies to do the jobs correctly, low standards, corporate priorities out of whack

    Advice to Management

    Make a greater effort to ensure that your employees are trained correctly and fully understand their responsibilities. Communicate to your employees and give them the tools to do the job correctly. Hold the company and your employees to higher standards and let those go who are clearly underperforming.


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  5. "here is my review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Jewel Osco in Downers Grove, IL
    Current Employee - Jewel Osco in Downers Grove, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Jewel-Osco full-time (Less than a year)

    Pros

    it's simple. It makes you want to eat more healthy.

    Cons

    you have to be really patient at times. some day are super busy and your manager probably yell at you if your not moving fast enough.


  6. "store clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Guard in Chicago, IL
    Former Employee - Security Guard in Chicago, IL

    I worked at Jewel-Osco part-time (Less than a year)

    Pros

    I like baking bread, cookies and also donuts. pleasant customers to talk too.and I like my boss and co-workers. also it keep me busy and I didn't get bored easily.

    Cons

    few hours of weeks. paycheck short wasn't to pay bills. food was to high to pay for. got up to early in the morning.

    Advice to Management

    working a full day. maintaining a good attitude about the job. know my job. be able trained other people in the company


  7. "Deli clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deli Clerk in Aurora, IL
    Former Employee - Deli Clerk in Aurora, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Jewel-Osco full-time (Less than a year)

    Pros

    Manageable tasks
    Regular customers
    Never boring
    Friendly co-workers
    Steady hours
    For the most part, a good job for a college student.

    Cons

    Little training, have to learn as you go
    High turnover rate
    Little career advancement
    At times, stressful with lack of support from management.

    Advice to Management

    Provide more training to new employees, fix and update old equipment if needed


  8. "Sinking Ship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Chicago, IL
    Current Employee - Cashier in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Jewel-Osco part-time (Less than a year)

    Pros

    Sadly the pro's at Jewel are no more. Once on top of the game in Chicago is no more.

    Cons

    The time for Jewel is over. The stock is on a downturn.

    Advice to Management

    I can only speak for my store and management is under skilled, under educated, have flamboyant tempers that they take out on their staff. Which gets witnessed by customers.They speak a good game yet they do nothing to back it up. They lack in customer service abilities. Because they have very few communication skills. They are firmly confused on how to treat people. And it's bleeding business. My prediction for Jewel in Chicago is the way of the dinosaur. Remember Dominicks? Jewel is under fire. They are now highly outclassed by Whole foods, then Marianos, even Trader Joes has made their way in to the city. And most people if possible buy their meat at ALDI for the remarkably low prices for high quality beef. People go only now to Jewel if it's convenient at that moment. Otherwise they go anywhere else in including Walgreens and CVS. This is my observation after a half a year with Jewel and I have a resume to back up my judgement.


  9. Helpful (1)

    "grocery clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Grocery Clerk in Lombard, IL
    Current Employee - Grocery Clerk in Lombard, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Jewel-Osco full-time (More than 3 years)

    Pros

    entry level, easy to learn, and they will take anyone, you will meet and be taught by people from all around the business

    Cons

    management is terrible, work is either nonexistent or overloaded, as for employees its a mixed bag you either get the best or you get to work with complete idiots

    Advice to Management

    let your assistants do what they know best and focus on your role dont force your work onto lower level management because you dont want to do it


  10. Helpful (1)

    "It's a job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deli Clerk in Chicago, IL
    Current Employee - Deli Clerk in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jewel-Osco part-time

    Pros

    My manager is great, gives me as much as she can.

    Cons

    Over worked, underpaid. There's been times when I have closed the Deli ALONE. How am I supposed to get a place clean according to OSHA standards when it's just me!?

    Advice to Management

    I'm talking to upper management, Above the store director. Quit being greedy and pay the workers more. I know... I know... you love your bonuses. Why take 80k when you can have 100-150k right? Problem is, you get what you pay for. Dominicks went under for the same reasons, good bye Jewel Osco, you're next.


  11. "Great start!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Checker in Joliet, IL
    Former Employee - Checker in Joliet, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Jewel-Osco part-time (More than 3 years)

    Pros

    This is a great place to learn customer service skills. Plus you'll work with great unforgettable people.
    Through the union you are guaranteed at least twelve hours per week. That's more than you get at some companies.

    Cons

    To corporate you're just a number.
    After awhile you start to feel like a robot.
    Unpaid maternity leave.

    Advice to Management

    Get better maternity leave benefits. If you are not going to pay for it you could at least make it longer. 6 weeks isn't long enough time to spend with a newborn.


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