Jewelry Television Reviews | Glassdoor

Jewelry Television Reviews

Updated December 23, 2018
118 reviews

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3.4
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Recommend to a friend
Approve of CEO
Jewelry Television President and CEO Tim Matthews
Tim Matthews
66 Ratings

Employee Reviews

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Pros
  • "The employee discount and the gym" (in 12 reviews)

  • "The work life balance seems to be good and rarely do they ask for extra time" (in 4 reviews)

Cons
  • "Upper management is clueless, they have no regard for their subordinates, nor care for what a decent wage should be" (in 15 reviews)

  • "I was a full time host and felt the need to write this review because of the recent obviously untrue review that precedes it" (in 6 reviews)

More Pros and Cons

  1. "Easy and warm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Knoxville, TN
    Current Employee - Customer Care Representative in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jewelry Television full-time (Less than a year)

    Pros

    It is easy work.
    There is a very tight knit feeling in the call center.

    Cons

    Sometimes it Is too easy, monotonous. But not usually.

    Advice to Management

    I'm not even sure who my actual managers are most of the time. Whoops.


  2. "As phone jobs go, it's one of the better ones"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Sales in Knoxville, TN
    Current Employee - Customer Care Sales in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jewelry Television full-time (Less than a year)

    Pros

    Congenial callers most of the time (the complaints go to a different area). No or little pressure to wrap up calls quickly, you can take time to help customers.

    Cons

    Very tight schedule, it will be suggested that you give up your 2 15 minute breaks to have excellent phone handle time. You'll nev er have time to enjoy that running track or outdoor park, or even see the light of day during the work day.

    Advice to Management

    A little flexibility might be appropriate.

  3. "It’s good, but...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Assistant
    Current Employee - Production Assistant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jewelry Television full-time (Less than a year)

    Pros

    Discount
    Random free food
    Parts of building are frequently renovated
    Bonuses
    Nice breakroom

    Cons

    The only real way to get ahead is to get “in” with the higher ups in your department, as hard work doesn’t seem to phase most. The amount of nepotism is abysmal. Limited full time positions, lots of part time with not many avenues to more than that.


  4. "Point system"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jewelry Television part-time

    Pros

    Great discounts excellent benefits good people good supervisors and good pay

    Cons

    Fires you after 3 points


  5. "QA Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Analyst in Knoxville, TN
    Former Employee - QA Analyst in Knoxville, TN
    Recommends
    Approves of CEO

    I worked at Jewelry Television full-time (More than 3 years)

    Pros

    Good people and work/life balance

    Cons

    I cannot think of any


  6. "JTV"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Jewelry Television full-time

    Pros

    Positive working environment & good people

    Cons

    Demeaning security measures & low pay


  7. Helpful (2)

    "Much better Television Jobs available"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphics in Knoxville, TN
    Former Employee - Graphics in Knoxville, TN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Jewelry Television full-time (More than a year)

    Pros

    Bonuses every now and then

    Cons

    No raises
    Mundane, never changing job

    Advice to Management

    Actually listen to your staff instead of taking everyone else's word every time

  8. "Best Jewelry Image Retouching company in the world"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Gemeye Editor in New York, NY
    Former Employee - Gemeye Editor in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jewelry Television full-time (More than 3 years)

    Pros

    Gem Eye is the number one choice for Big Jewelry Brands

    Cons

    They are the best they only do the quality work and they will offer you the best design

    Advice to Management

    keep up the good quality works.


  9. Helpful (1)

    "customer service"

    StarStarStarStarStar
    Current Employee - Customer Service Representative in Knoxville, TN
    Current Employee - Customer Service Representative in Knoxville, TN

    I have been working at Jewelry Television full-time (More than 3 years)

    Pros

    the people you work with

    Cons

    crazy measures of accomplishment, terrible sick leave policy, inequitable work expectations

    Advice to Management

    Get rid of inequitable work measures


  10. "Customer care center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jewelry Television part-time

    Pros

    Discount!! Sales contests for fun prizes!

    Cons

    Late hrs, holidays, weekends, prank callers