Jewelry Television Reviews

Updated Feb 23, 2020

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3.4
63%
Recommend to a Friend
70%
Approve of CEO
Jewelry Television President and CEO Tim Matthews
Tim Matthews
83 Ratings
Pros
  • "JTV is a great place to gain experience(in 19 reviews)

  • "The employee discount and the gym(in 10 reviews)

Cons
  • "Upper management is clueless, they have no regard for their subordinates, nor care for what a decent wage should be(in 15 reviews)

  • "No windows at call center, made for a very confining experience(in 12 reviews)

More Pros and Cons
  1. Helpful (1)

    "Great opportunity"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Work From Home Sales Agent in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jewelry Television full-time for less than a year

    Pros

    First I have to say the people at JTV are some of the nicest people I've had the privilege of working with and of course the opportunity to work from home.

    Cons

    No cons that I can think of

    Continue reading
    Jewelry Television2019-12-22
  2. "Don't waste your time"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Experience Associate 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jewelry Television full-time for more than 3 years

    Pros

    Some very nice people there.

    Cons

    Very low pay, not enough in the way of support. No windows at call center, made for a very confining experience.

    Continue reading
    Jewelry Television2020-02-23
  3. "Okay for what it is"

    4.0
    • Work/Life Balance
    • Compensation and Benefits
    Former Employee - Sales Representative 

    I worked at Jewelry Television full-time

    Pros

    Work from home, amazing discount on jewelry, most customers are happy, you get to learn a lot about gems and jewelry, easy work for the money, commission is nice

    Cons

    Monotonous, bad for your mental health, not a great balance between work and life, 2 point system sucks and can never get anyone to pick up your shift if you need off

    Jewelry Television2020-01-29
  4. "Jtv"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Production Assistant in Knoxville, TN
    Recommends
    Neutral Outlook

    I have been working at Jewelry Television full-time for more than 3 years

    Pros

    Amazing co-workers; just like family.

    Cons

    Higher ups try to make decisions for departments they have very little knowledge about.

    Jewelry Television2020-01-19
  5. "Too Religious"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Knoxville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jewelry Television part-time for more than a year

    Pros

    Sometimes lunch was provided

    Cons

    Over religious. Constantly judged on my beliefs. Constant homophobia. Which lack of pay didn't help either.

    Continue reading
    Jewelry Television2020-02-17
  6. "Solid first job in production"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Production Assistant in Knoxville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Jewelry Television full-time for less than a year

    Pros

    The production department is a tight-knit group that looks out for each other, which makes for a supportive work environment. As far as PA jobs go this one is pretty straightforward, mostly consisting of either organizing and preparing the product for upcoming live shows or executing the plans of the hosts, producer, and director while working those live shows. The company makes an effort to do nice things for its employees, often catering food and offering small rewards for good job performance.

    Cons

    People often come and go as PAs, which can at times lead to being short-staffed; this creates problems as far as scheduling and can make busy days more hectic.

    Jewelry Television2020-01-06
  7. "awesome atmosphere"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jewelry Television full-time for less than a year

    Pros

    Great benefits, family like, fitness center, wellness center, great incentives

    Cons

    Point system is only 2 points

    Continue reading
    Jewelry Television2019-12-17
  8. Helpful (1)

    "Miserable"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Knoxville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Jewelry Television full-time for less than a year

    Pros

    Get to sit down, nice company to work for, good pay, good hours, good benefits and discounts

    Cons

    the most awful customers you will ever experience, job eats at your mental health, have to read stupid scripting that makes customers mad, can't ask for days off, punished for taking days off, pressure to upsell to keep job, they grade you on your phone calls but will only grade one random possibly bad call even if it doesn't reflect the rest of your good calls, will schedule you every single weekend

    Continue reading
    Jewelry Television2019-11-14
  9. "Good People, Flexible, Low Pay"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Care Sales Agent in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jewelry Television full-time for less than a year

    Pros

    —Managers and supervisors are generally kind and reasonable people; pleasant place to work. —They made every effort to accommodate UT student schedules. —Promotions are typically from within. —Weekly paychecks. —Health insurance (but was pretty pricey) for full timers. —Customers are generally pretty upbeat; they’re calling to buy jewelry that they saw on TV and really like. Of course, some will be hostile, but, that’s always the case when working with the public. —Option to work from home after six months.

    Cons

    —The pay is terrible, though you can earn bonuses. —Can become tedious.

    Jewelry Television2019-09-18
  10. "Great place to work!!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Agent in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jewelry Television full-time for more than a year

    Pros

    Software is easy to use and is under constant upgrade. Customers are happy, they're buying jewelry. The schedule is broken up perfectly, the longest you have to be in your chair is 2 and 1/2 hours. Not required to work overtime.

    Cons

    Should bring your own coffee if you like coffee. JTV does provide industrial size coffee cups free of charge.

    Jewelry Television2019-08-16
Found 141 reviews