Jewelry Television Reviews in Tennessee | Glassdoor

Jewelry Television Tennessee Reviews

Updated April 3, 2017
76 reviews

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Tennessee

3.6
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Jewelry Television President and CEO Tim Matthews
Tim Matthews
46 Ratings

76 Employee Reviews

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Pros
  • Also, The employee discount is incredible (in 11 reviews)

  • The majority of the employees are great people who want to help you succeed (in 6 reviews)

Cons
  • Upper management wouldn't do anything even when we would report the callers information on caller ID (in 14 reviews)

  • Call center is not well ventilated so you are prone to quite a lot of illnesses since your only allowed to miss 2 days in a 3 month time span (in 9 reviews)

More Pros and Cons

  1. "Great place to work, but it has flaws"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shipping Clerk in Knoxville, TN
    Current Employee - Shipping Clerk in Knoxville, TN
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Jewelry Television part-time (More than a year)

    Pros

    great people, great benefits, and low stress job, good pay for what it is, Shipping department management is fantastic and will work with you for your needs.

    Cons

    employees from other departments look down on you, opportunities to advance are non-existent, on your feet pretty much all day, always guarantee you will be working 50+ hours a week.

    Advice to Management

    stop making people work overtime


  2. Helpful (2)

    "Great in between job. Great for part time or students. Not a job you want if looking for a career."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Knoxville, TN
    Former Employee - Sales Associate in Knoxville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Jewelry Television full-time (Less than a year)

    Pros

    Great employee discount. Nice PHO package if you ever get to use it.

    Cons

    Call center is not well ventilated so you are prone to quite a lot of illnesses since your only allowed to miss 2 days in a 3 month time span. If you contract an illness and miss more you will be fired. Doctor excuses do not count. If you have high up sales then things can be different. You receive privileges that others do not. There are a select few who's sales are high and they will tell you to your face management 's not going to do anything to them and it's true. I saw first hand an employee who's sales were high allowed to berate and verbally abuse co-workers with no more than a supervisor telling them not to do it again and the employees receiving the abuse told they were overly sensitive.The companies integrity is very low. The job is not worth the low pay without any room for advancement.

    Advice to Management

    Have better communication between departments. Work on hiring people who will lift the company up in the future, with good work ethics instead of anyone who walks in the door.


  3. "Don't get sick"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Knoxville, TN
    Current Employee - Customer Service Representative in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jewelry Television (More than a year)

    Pros

    25+ paid days off per year. That begin accumulating from day 1. They treat the employees and their families very well.

    Cons

    They don't pay very well. Security is very tight, to the point of being rude. You will walk a lot.

    Advice to Management

    When an employee has a prolonged illness, don't question their integrity.


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  5. "Great place for an internship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Technical Operations Intern in Knoxville, TN
    Former Intern - Technical Operations Intern in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jewelry Television as an intern (Less than a year)

    Pros

    Friendly management. Supervisors allowed interns control of the project. Little to no micro-management. Any staff member is willing to help you out as best they can.

    Cons

    Employees can only enter or exit through one door. Security protocols were inconvenient.

    Advice to Management

    Ensure direct deposit works the first time around so new employees do not have to handle paychecks during the first payday.


  6. "Easy job if you like talking on the phone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CET Agent in Knoxville, TN
    Current Employee - CET Agent in Knoxville, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Jewelry Television full-time (More than a year)

    Pros

    The benefits are awesome, free gym, on site clinic. Great paid time off, supervisors are kind, great co-worker's

    Cons

    No advancement opportunity, low pay, some departments do not get shift deference, because you get weekend off, then during busy times they work you weekend


  7. "HR is a joke"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Returns Agent in Knoxville, TN
    Former Employee - Returns Agent in Knoxville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jewelry Television full-time (More than 8 years)

    Pros

    If you can get to use it, paid time off is decent

    Cons

    The HR department in this company is dishonest and serves the upper management only. There is a particular female HR person that will lie through her teeth to protect the elite. Do NOT trust anyone from HR in this company. The whole company from the CEO to middle management are dishonest and have no respect for their employees. The pay is mediocre at best with no advancement unless you "know" somebody.

    Advice to Management

    No advice I, or any low employee could offer would be considered. You are nothing but a peasant to the management.


  8. "Great Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Knoxville, TN
    Former Employee - Customer Care Representative in Knoxville, TN
    Recommends
    Positive Outlook

    I worked at Jewelry Television full-time (Less than a year)

    Pros

    Great co-workers, and potential to make bonuses each month

    Cons

    Not much area for advancement


  9. Helpful (1)

    "Dissapointing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Knoxville, TN
    Former Employee - Anonymous Employee in Knoxville, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Jewelry Television full-time

    Pros

    - Good Pay.

    - Opportunity to learn.

    Cons

    - Not the most supporting or kind team members.

    - Constant bickering among staff.


  10. Helpful (2)

    "Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in Knoxville, TN
    Former Intern - Anonymous Intern in Knoxville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Jewelry Television as an intern (Less than a year)

    Pros

    The majority of the employees are great people who want to help you succeed. Seriously, some of the best people I've ever worked with.

    Cons

    Upper management personnel, especially people at the C-level, are uninterested in integrity and creating a productive business. Instead, all focus is placed on maintaining their personal images and the illusion of success.

    Advice to Management

    The truth and the answer you wish was the truth, are often not the same thing.


  11. "Honestly the best company I have ever worked for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phone Sales Representative in Knoxville, TN
    Current Employee - Phone Sales Representative in Knoxville, TN
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Jewelry Television part-time (More than a year)

    Pros

    People are incredibly friendly. Management is willing to help you and work with you. They also have a work at home program. They even give a bonus for thanksgiving and Christmas

    Cons

    The pay is very low. Definitely not enough to live on. You have to have a second job to make ends meet.


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