Jewish Family Services of San Diego Reviews | Glassdoor

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Jewish Family Services of San Diego Reviews

Updated January 17, 2018
18 reviews

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3.1
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Jewish Family Services of San Diego CEO Michael Hopkins
Michael Hopkins
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18 Employee Reviews

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  1. "Great and supportive staff."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Social Worker in Elizabeth, NJ
    Former Employee - Social Worker in Elizabeth, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jewish Family Services of San Diego full-time (More than a year)

    Pros

    Extended vacation and personal time is key. Comp time is also a pro. The staff is great and helpful

    Cons

    Long hours and low salary is a con. Also there are times when you work late in the office


  2. "Full-time Coordinator - Negative Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at Jewish Family Services of San Diego full-time (More than 3 years)

    Pros

    Co-workers/employees who care about their community and the work they do. Upgraded office facilities. Decent medical insurance and time-off benefits.

    Cons

    Low salary, limited to no raises, responsibilities added without compensation, management doesn't care about staff/volunteers, only donors/money. Huge disparity in pay between management and the rest of staff cause a negative work environment. Expected to work extra without pay or be on call.

  3. "Donor-Centered Agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Jewish Family Services of San Diego (More than 3 years)

    Pros

    JFS gives a great introduction to social services. It does have a wide array of services and a lot of opportunities to work across departments. A few of the Chiefs and a lot of the Directors are really wonderful to work with. They are passionate about helping San Diegans and try their best to support their employees.

    Cons

    My biggest issue with JFS is that it is far from client centered. Most upper management decisions are made with the donors in mind. With rare exception, VIP donors are entitled and make it difficult to get day-to-day work done. Overall I don't believe the agency work ethic alignes with the values they profess. They are having the same issues that they had 7 years ago. Definition of insanity?

    Advice to Management

    Take care of your employees. Set them up for success when giving them more responsibility. Compensate them appropriately for the work they do. Most importantly - stop being afraid to fire people who are clearly pulling the team down. Keep all employees accountable for their behavior and their program results.


  4. Helpful (1)

    "Great for the community, okay for employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Great benefits. Paid PTO both holidays and sick time. Friendly co-workers. Attempts and building community. Great for learning and building skill set, or if you aren't looking to go anywhere or are retired. Family oriented so if there's a family crisis they are very understanding and flexible. They encourage employees to learn (within their organizaion).has a great reputation in the community. I can certainly say I feel proud to work there. I would recommend with reservations.

    Cons

    Lack of senior management follow through. Promise of more open communication between front end employees and senior employees doesn't come to fruition. If you want to speak to someone in another department you have to follow a chain of command to pass the message along. Maintaining the heir archly is important. Lack of opportunities for individual growth.low base pay and raises do not keep up with cost of living. Lack of support for front line employees. Great ideas happen there and are implemented but the senior support isn't there to make those ideas actually work in real life. Too much relying on numbers based data and not enough on actual conversations.

    Advice to Management

    Listen to your front line employees, they know what's actually happening and can tell you if it could work or how to make it work. Fulfill your promises of truly open communication - requiring employees to have to get approval to speak to another department is ridiculous and a waste of time. Pay your employees. They work hard to make it great. Team building is fine,but it won't pay our bills.


  5. Helpful (3)

    "Thank God for my bubble"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Negative Outlook

    Pros

    Smart, committed colleagues. Love working with my clients.

    Cons

    Poor morale. No real communication. Preoccupation with bigger and prettier, but not better. Leadership clique makes decisions in isolation. A few select people determine the course of things. Clear favorites. If certain leaders don't like you, watch out.

    Advice to Management

    Listen. Follow through with things. Listen. Treat everyone the same. Listen. Don't belittle. Listen. Figure out why great people leave. Pay attention to how people feel inside, instead of how we look outside.


  6. Helpful (1)

    "Nonprofit Not Serving Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Jewish Family Services of San Diego full-time

    Pros

    time off benefits (holidays), community, co-workers are friendly

    Cons

    low base pay compensation, difficult to work with upper management, don't care about front line employees


  7. Helpful (1)

    "Mid Level Manger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jewish Family Services of San Diego full-time (More than 8 years)

    Pros

    Lots of paid holidays, many great programs for San Diego communities. Some great ppl, but most leave quickly for better jobs.

    Cons

    Low pay and low employee retention. Employee moral low. No bonuses. Health benefits paid only for employee no contributions for family members. High premiums.

    Advice to Management

    This was the WORST company I have ever worked for...

    You're a Non-Profit, a reason you explain for the low pay and sub-par benefits. It's important that you choose and reward your most capable people.
    Reevaluate who your team of directors. I was very surprised by how many were WAY under-qualified for the position. JFSSD, you're overpaying for a plethora of mistakes, which take their toll on the departments budgets.
    Listen more to you human resource department, they need to be empowered. Your CFO should take a step back and let HR do their job. JFSSD's hiring/firing processes at this time are bordering unethical.
    A complete restructuring of upper management is needed. It's concerning when a Sr director doesn't understand the context of the position. He/she will not make cost effective decisions.
    Provide the effective employee with job security and I repeat do Not promote based on friendship. your friend is not doing their job and they are jeopardizing the state of the company and the jobs of others.

    .

  8. "Great place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Jewish Family Services of San Diego full-time (More than 10 years)

    Pros

    JFS is focused on learning and innovation in order to maximize impact in the community.

    Cons

    Still working to improve communication.


  9. Helpful (2)

    "Pros and Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook

    Pros

    The agency has truly amazing programs that make positive impacts in our community. Words can't express the amount of good JFS does on a daily basis. The employees at JFS are passionate and committed to their causes. Staff also truly seem to care about one another. Depending on which department you are in, there is a great amount of flexibility and understanding to keep a work/life balance. These reasons are what keep me at this agency.

    Cons

    The pay is pretty lousy. Even for a non-profit. The agency seems to put more money into their overall 'look' rather into their best and most important assets--their staff (may be a downside of where donors want their money, I guess).

    Senior management is not connected with the staff who are doing the leg work. There is a lot of talk about how they care for staff input--but then management does what they want despite any feedback to the contrary. They also speak of an open-door policy but really are a top-down agency and seem to be struggling with what they 'think' they should look like as leaders and how they actually lead. Not transparent. A series of recent lay offs has left people feeling vulnerable and isolated.

    Advice to Management

    Be more transparent. Give gratitude to individuals who make a difference. When downsizing happens, acknowledge the work those people did by name. Learn current staff names and their passions. You have amazing staff who are committed to the agency and community. Harness this! Give departments funding to provide professional development opportunities to staff on paid time. Encourage growth of your employees, not just in words---but in action. Allow staff time to relax with each other. Make the space comfortable to feel the same way JFS did 10 years ago when it was not so huge.


  10. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in San Diego, CA
    Former Employee - Case Manager in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Jewish Family Services of San Diego full-time (More than 3 years)

    Pros

    Good experience and opportunities to work with different populations. Competitive pay for a non-profit organization.

    Cons

    Felt anonymous, management was disconnected from front line staff, decisions made without much thought and management was not transparent. Agency is cliqueish.


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