Jewish Family & Children’s Service AZ Reviews | Glassdoor

Jewish Family & Children’s Service AZ Reviews

Updated May 25, 2017
13 reviews

Filter

Filter

Full-time Part-time

3.1
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Jewish Family & Children’s Service AZ President & Chief Executive Officer Lorrie Henderson
Lorrie Henderson
1 Rating

13 Employee Reviews

Sort: Popular Rating Date

  1. "Behavioral Health Clinician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Behavioral Health Clinician in Glendale, AZ
    Current Employee - Behavioral Health Clinician in Glendale, AZ
    Recommends
    Positive Outlook

    I have been working at Jewish Family & Children’s Service AZ full-time (More than 3 years)

    Pros

    Management at the site I work at is good, most of my coworkers are very supportive and knowledgeable. Employment is stable, the agency is one of the best in the county and has several large contracts, particularly with Department of Child Safety.

    Cons

    Work/life balance can be difficult to maintain with caseload size and expectations on when documentation needs to be completed; however the latter is due to federal law. Some of the time frames imposed by federal and state law are very unrealistic with the workload the agency expects you to be able to manage. The benefits are not very good; My family of three spent $11k on medical expenses (premiums, copays, deductibles, prescriptions- and we are all very healthy people), which is quite substantial. Vision benefits aren't offered because management does not feel it is needed. Short term disability is paid by employee 100% if they want to have it. If you have short term disability, you are not allowed to use accumulated sick time during or after the STD benefit is in place, so if you take FMLA for having a new baby, STD will pay you for 2/3 of your pay for 5 weeks for vaginal birth/7 for C-section, and then you have to use all of your vacation time, but agency claims it's illegal to allow you to use your sick time. This is inaccurate information.
    You are expected to meet billing quotas even when sick or on vacation- only exception is when on FMLA.
    Pay is not competitive for the field.

    Advice to Management

    Improve either pay or benefits- the benefits are expensive and do not provide good coverage, but at the same time the pay is low for the field. Adjust billing expectations to account for use of sick and vacation time. Review laws regarding use of sick time when on FMLA- It is important for new parents to have time with their baby. Recognize that the clients we work at are very important, but each employee's family comes first for them. My children will always come before my caseload.


  2. "Great clinical team. Supervisor experienced can be a mixed bag. Administration does not provide much support or interest"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Child and Family Therapist in Phoenix, AZ
    Former Employee - Child and Family Therapist in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Clinical team typically has lots of years of experience. You also get to experience tough cases that challenge you and help you sharpen your clinical skill.

    Cons

    Administration does not care about investing in their therapists and keeping a highly qualified team. As a consequence, there is lots of turnover. This is unfortunate because you're dealing with children and families who are in most need of highly skilled therapists. Low quality of life balance. High push for productivity and management. Ancillary demand come at the cost of actual time available to provide therapy.

    Advice to Management

    Invest in your team or they'll continue seeking opportunities elsewhere. Provide better quality of life for employees.


  3. Helpful (1)

    "Ethics, what are they good for?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BHT in Phoenix, AZ
    Current Employee - BHT in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook

    Pros

    Offers a unique perspective to see people in the community that suffer from a variety of mental illnesses. Good job if you're just getting out of college and don't care about the pay and need experience.

    Cons

    Benefits are not terrible. The company executives, site directors, and management, make the most money leaving those who are the worker ants to make very little salaries. They have a very heavy focus on a billing and production. If clients don't show up for their sessions you will be "talked" to because you are not meeting you billing quota. These billing rules, however, only apply to those who are not members of the good ol' boys club. There are therapists who don't meet their billing units but are allowed to get away with it because they are best buds with leadership. They don't take issue with intake coordinators violating client's public health information as you hear people talking out in the open in cubicles about client's health and mental health issues. No privacy is given to clients. There are a lot of incompetent people working as BHT's who simply don't care about their jobs so they half perform at tasks and therapists end up having to clean up the mess when stuff happens. They operate just like a for-profit company even though they are a non-profit agency. Very top-heavy on salaries. If you go on vacation or have an emergency, you better make sure that you are still meeting your billing quota because they don't care, they will fire you.

    Advice to Management

    You need to start taking the privacy of clients (PHI) serious. People are depending on staff to safeguard their information it's also the law. Stop the good ol' boys culture and start holding people who don't perform accuntable for their work. Be far with all of our employees. Make sure that all of your agencies are serving the community they operate in. Make sure that sites offer the same level of quality service to all clients regardless of the part of town they are in. Sites locaed in better parts of town treat people better than those in poorer areas. It's shamful.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "There are better agencies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Child and Family Therapist in Phoenix, AZ
    Former Employee - Child and Family Therapist in Phoenix, AZ
    Doesn't Recommend

    I worked at Jewish Family & Children’s Service AZ full-time (More than 3 years)

    Pros

    They offer trainings in house and off site. Some clinical managers are great and supportive. Therapists are also good.

    Cons

    Some clinical managers are ridiculous micro managers and drive their employees away. Upper management doesn't seem to care about their therapists. Caseloads are very high and continue to grow. Support staff (case managers especially) are incompetent and disorganized. No room for career advancement. Most clinical managers have been outside hires.

    Advice to Management

    Take better care of your therapists before the good ones all leave. Pay a competitive wage and limit caseloads so people aren't over worked. Allow therapists to advance their careers or they'll go somewhere else.


  6. Helpful (2)

    "Great clinical supervision, horrible administration"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Child Clinician in Phoenix, AZ
    Current Employee - Child Clinician in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jewish Family & Children’s Service AZ full-time (More than a year)

    Pros

    -Great clinical supervision
    -Gain a lot of clinical experience
    -Decent culture at the "catalina" site, great team atmosphere and clinical management team.
    -Nice training opportunities
    -Electronic medical record is easy to navigate once you get to know it

    Cons

    -Productivity requirements are unrealistic and unfair. For instance, on "holidays", "sick days" or "vacation days", productivity requirements continue to accrue although it is supposed to be a "day off work". This means that for the other days, in order to catch up on requirement, you work longer in order to stay current basically out of fear (to avoid getting written up).
    -Human resources is robotic and impersonal. I feel like a number to them. It seems that they generally don't care at all about the employees.
     -Wage rates are not competitive, and honestly too low for all of the work that employees are expected to do (at least on the clinician side of things)
    -Health insurance rates seem to be on the higher end.

    Advice to Management

    Follow through with what you say you are going to do, treat your employees like people, increase wages to be more competitive, productivity bonuses/incentives (besides we're going to fire you or give you a $25 visa gift card every 6 months).


  7. "Youth and Family Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Youth and Family Specialist in Mesa, AZ
    Former Employee - Youth and Family Specialist in Mesa, AZ
    Recommends

    I worked at Jewish Family & Children’s Service AZ full-time (More than 5 years)

    Pros

    Flexibility!!!!! Ability to create your own schedule.I gained a lot of experience from smart therapist.

    Cons

    I worked there for 6 years and very little salary increase. Your expeirence depends on the manager you get, Each manger expects something different. Unrealistic billing expectation for the amount of time you have to spend traveling. No room for growth without a masters.

    Advice to Management

    One manager of this position rather than rotating managers.


  8. "JFCS is a great place to work! As an employee, you WILL make a difference in the community."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook

    I have been working at Jewish Family & Children’s Service AZ full-time (More than 5 years)

    Pros

    As an employee, you make a difference in the community, and that is an awesome feeling. The flexibility, salaries, and benefits are awesome!

    Cons

    I see no cons with Jewish Family & Children's Service, they have been established for over 75 years, and I see them growing stronger and stronger.

    Advice to Management

    Keep striving to build..


  9. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director
    Former Employee - Director
    Recommends
    Positive Outlook

    I worked at Jewish Family & Children’s Service AZ full-time (More than a year)

    Pros

    Great reputation in community behavioral health. Experienced executive leadership. Support. Good work environment.

    Cons

    Not really good health benefits.

    Advice to Management

    Less micro-management. Better and more competitive compensation. More out of the box thinking.


  10. "Negative Stars if possible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Jewish Family & Children’s Service AZ full-time

    Pros

    You may get licensed with the board of behavioral health examiners

    Cons

    Managers are woefully incompetent.
    You have to learn to develop a false self to survive in this alternative reality in which ethics integrity and basic logic are thrown out the window.
    You will get paid far less than you should, each paycheck will feel like they are throwing pennies at your feet.
    Your health will suffer because the work life balance doesn't exist, expect to work long hours just to keep your head above the water - the caseloads and expectations are about insane as the Trump administration.

    Advice to Management

    Make sure you have good lawyers because with what really goes on a lawsuit is bound to happen at some point.


  11. "Family consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Family Consultant
    Current Employee - Family Consultant
    Negative Outlook

    I have been working at Jewish Family & Children’s Service AZ full-time

    Pros

    You make your own schedule and can take time off very easily due to this. Also pays well for mileage reimbursement.

    Cons

    The company has very disconnected management teams, inadequate supervision for staff members, run down facilities, and outdated trainings.

    Advice to Management

    Liven up the staff trainings and bring in useful speakers. Ditch the required curriculum. Make biweekly hour long supervision required and hold management accountable.


Showing 13 of 13 reviews
Reset Filters