Jewish Family & Children’s Service (Phoenix) Reviews | Glassdoor

Find your next job here

Jewish Family & Children’s Service (Phoenix) Reviews

Updated January 25, 2018
17 reviews

Filter

Filter

Full-timePart-time

3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Jewish Family & Children’s Service (Phoenix) President & Chief Executive Officer Lorrie Henderson
Lorrie Henderson
1 Rating

17 Employee Reviews

Sort: PopularRatingDate

  1. "Great entry level position into behavioral health!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Behavior Coach in Phoenix, AZ
    Current Employee - Behavior Coach in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jewish Family & Children’s Service (Phoenix) full-time (Less than a year)

    Pros

    Decent pay, paid mileage, and good benefits. Can make your own schedule. Great organization!

    Cons

    Unbalanced schedule, flex hours most of the time (e.g. 11-7), strict billing requirements.

    Advice to Management

    The coaching club program is fairly new so more stabilization would be nice moving forward.


  2. "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jewish Family & Children’s Service (Phoenix) full-time

    Pros

    Lots of trainings provided, started off with good morale building aspects.

    Cons

    Morale slowly decreased and there was a huge turn-over rate.

  3. Helpful (1)

    "Good social-work experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Family Consultant in Phoenix, AZ
    Former Employee - Family Consultant in Phoenix, AZ
    Recommends

    I worked at Jewish Family & Children’s Service (Phoenix) full-time (More than a year)

    Pros

    Good job for someone right out of college, good company, staff and coworkers always friendly and helpful

    Cons

    Lots of driving, clients/children can be difficult, working evenings and weekends to accommodate client's/children's schedule

    Advice to Management

    I personally would have benefited from more training on paperwork/forms and when to turn them in. Sometimes it was hard to keep track of what was due daily/weekly/monthly. I feel if your staff is trained thoroughly they will succeed!


  4. Helpful (1)

    "Negative Stars if possible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Jewish Family & Children’s Service (Phoenix) full-time

    Pros

    You may get licensed with the board of behavioral health examiners

    Cons

    Managers are woefully incompetent.
    You have to learn to develop a false self to survive in this alternative reality in which ethics integrity and basic logic are thrown out the window.
    You will get paid far less than you should, each paycheck will feel like they are throwing pennies at your feet.
    Your health will suffer because the work life balance doesn't exist, expect to work long hours just to keep your head above the water - the caseloads and expectations are about insane as the Trump administration.

    Advice to Management

    Make sure you have good lawyers because with what really goes on a lawsuit is bound to happen at some point.


  5. Helpful (1)

    "Great clinical team. Supervisor experienced can be a mixed bag. Administration does not provide much support or interest"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Child and Family Therapist in Phoenix, AZ
    Former Employee - Child and Family Therapist in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Clinical team typically has lots of years of experience. You also get to experience tough cases that challenge you and help you sharpen your clinical skill.

    Cons

    Administration does not care about investing in their therapists and keeping a highly qualified team. As a consequence, there is lots of turnover. This is unfortunate because you're dealing with children and families who are in most need of highly skilled therapists. Low quality of life balance. High push for productivity and management. Ancillary demand come at the cost of actual time available to provide therapy.

    Advice to Management

    Invest in your team or they'll continue seeking opportunities elsewhere. Provide better quality of life for employees.


  6. Helpful (1)

    "Ethics, what are they good for?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BHT in Phoenix, AZ
    Current Employee - BHT in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook

    Pros

    Offers a unique perspective to see people in the community that suffer from a variety of mental illnesses. Good job if you're just getting out of college and don't care about the pay and need experience.

    Cons

    Benefits are not terrible. The company executives, site directors, and management, make the most money leaving those who are the worker ants to make very little salaries. They have a very heavy focus on a billing and production. If clients don't show up for their sessions you will be "talked" to because you are not meeting you billing quota. These billing rules, however, only apply to those who are not members of the good ol' boys club. There are therapists who don't meet their billing units but are allowed to get away with it because they are best buds with leadership. They don't take issue with intake coordinators violating client's public health information as you hear people talking out in the open in cubicles about client's health and mental health issues. No privacy is given to clients. There are a lot of incompetent people working as BHT's who simply don't care about their jobs so they half perform at tasks and therapists end up having to clean up the mess when stuff happens. They operate just like a for-profit company even though they are a non-profit agency. Very top-heavy on salaries. If you go on vacation or have an emergency, you better make sure that you are still meeting your billing quota because they don't care, they will fire you.

    Advice to Management

    You need to start taking the privacy of clients (PHI) serious. People are depending on staff to safeguard their information it's also the law. Stop the good ol' boys culture and start holding people who don't perform accuntable for their work. Be far with all of our employees. Make sure that all of your agencies are serving the community they operate in. Make sure that sites offer the same level of quality service to all clients regardless of the part of town they are in. Sites locaed in better parts of town treat people better than those in poorer areas. It's shamful.


  7. "Hard but good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - High Needs Case Manager
    Current Employee - High Needs Case Manager
    Recommends
    Approves of CEO

    I have been working at Jewish Family & Children’s Service (Phoenix) full-time (Less than a year)

    Pros

    Working with some great people, get to know families and help them with the struggles they are facing. Good work environment.

    Cons

    Stressful. You hear about the worst of the worst cases.

    Advice to Management

    Take care of yourself too

  8. "Family consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Family Consultant
    Current Employee - Family Consultant
    Negative Outlook

    I have been working at Jewish Family & Children’s Service (Phoenix) full-time

    Pros

    You make your own schedule and can take time off very easily due to this. Also pays well for mileage reimbursement.

    Cons

    The company has very disconnected management teams, inadequate supervision for staff members, run down facilities, and outdated trainings.

    Advice to Management

    Liven up the staff trainings and bring in useful speakers. Ditch the required curriculum. Make biweekly hour long supervision required and hold management accountable.


  9. "There are better agencies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Child and Family Therapist in Phoenix, AZ
    Former Employee - Child and Family Therapist in Phoenix, AZ
    Doesn't Recommend

    I worked at Jewish Family & Children’s Service (Phoenix) full-time (More than 3 years)

    Pros

    They offer trainings in house and off site. Some clinical managers are great and supportive. Therapists are also good.

    Cons

    Some clinical managers are ridiculous micro managers and drive their employees away. Upper management doesn't seem to care about their therapists. Caseloads are very high and continue to grow. Support staff (case managers especially) are incompetent and disorganized. No room for career advancement. Most clinical managers have been outside hires.

    Advice to Management

    Take better care of your therapists before the good ones all leave. Pay a competitive wage and limit caseloads so people aren't over worked. Allow therapists to advance their careers or they'll go somewhere else.


  10. "Some jobs better than others"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jewish Family & Children’s Service (Phoenix) full-time

    Pros

    Agency has good reputation for behavioral health services

    Cons

    Inconsistent management and poorly trained supervisors

    Advice to Management

    Improve training for program directors


Showing 17 of 17 reviews
Reset Filters