Jiffy Lube Reviews | Glassdoor

Jiffy Lube Reviews

Updated February 16, 2017
371 reviews

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Full-time Part-time

2.6
Star Star Star Star Star
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Approve of CEO
Jiffy Lube President Rick Altizer
Rick Altizer
120 Ratings

371 Employee Reviews

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Pros
  • Free oil changes and overall good people to work with (in 21 reviews)

  • Learned a lot about keeping vehicles running longer and newer (in 10 reviews)

Cons
  • Very low pay for the amount of work done in busy locations (in 28 reviews)

  • They dont care about there employees at all in the slightest and upper management in my district doesn't like to tell you anything you do right (in 28 reviews)

More Pros and Cons

  1. "It's fine, but not my final destination."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ASE Certified Automotive Technician
    Former Employee - ASE Certified Automotive Technician
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jiffy Lube full-time (More than 8 years)

    Pros

    Good health benefits. Internal advancement opportunities

    Cons

    Semiannual raises of $0.25 partially dependant on personal performance, partially on store performance.

    Advice to Management

    They probably don't know what Glassdoor is, so, this isn't helpful.


  2. "Decent work, minimum wage"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vehicle Technician/Customer Service Advisor in Seattle, WA
    Former Employee - Vehicle Technician/Customer Service Advisor in Seattle, WA

    I worked at Jiffy Lube full-time (More than 3 years)

    Pros

    Enjoyed my co-workers and my job duties

    Cons

    Worked outside regardless of weather's some positions involved commission based bonuses

    Advice to Management

    Do away with the commission based bonuses for selling.


  3. "Quick"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Upper Bay Tech in Waldorf, MD
    Current Employee - Upper Bay Tech in Waldorf, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jiffy Lube full-time (Less than a year)

    Pros

    A wholesome experience that has expanded my knowledge and taught me new skills.

    Cons

    Annoying techs that think they know way beyond the scope of the job

    Advice to Management

    Teach everyone how to write up a customer


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Not a career choice"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Customer Service Advisor in Gainesville, FL
    Current Employee - Lead Customer Service Advisor in Gainesville, FL

    I have been working at Jiffy Lube full-time (More than a year)

    Pros

    Very easy going job place, repetition is key to success

    Cons

    Long dreaded hours, no breaks when busy, inflexible & erratic changes to scheduling, inconsistent work days.

    Advice to Management

    Have all employees with a manager title actually do there duties.


  6. "Depends"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Jiffy Lube full-time (More than a year)

    Pros

    Laid back, no skill set needed. Training available. If promise is shown, the opportunity to advance is available.

    Cons

    Compensation, revolving door policy, ever changing demands and expectations. Lack of follow through from upper management

    Advice to Management

    Pay employees better, do what you say you're going to do, don't make promised you don't intend to keep.


  7. "Upper Bay Technician"

    Star Star Star Star Star
    Current Employee - Upper Bay Technician in Miami, FL
    Current Employee - Upper Bay Technician in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Jiffy Lube part-time (More than 3 years)

    Pros

    If you're looking to learn about the basic services each car requires, this is the job for you.

    Cons

    Upper management is horrible.
    No holidays except for Thanksgiving and Christmas.
    No room for growth.
    Using your vacation hours is always a problem.
    No weekends off / No fixed schedule, you get what you get.

    Advice to Management

    Listen to your employees, please.


  8. "Field Marketing Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jiffy Lube full-time

    Pros

    Great field team and working with operations.

    Cons

    Communication with HQ not the best.


  9. "Company review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Customer Service Adviser in Glenview, IL
    Current Employee - Lead Customer Service Adviser in Glenview, IL

    I have been working at Jiffy Lube full-time (Less than a year)

    Pros

    You get to work on cars and gain knowledge of new and older vehicles.

    Cons

    Not as much pay as I need, your not treated with respect from management, your just another employee number to corporate.

    Advice to Management

    Take better care of employees pay & advancements. Take better care of the stores instead of the store managers & employees putting their own $ into the shop.


  10. Helpful (1)

    "Operations Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Jiffy Lube full-time

    Pros

    The guys I worked with were decent and respectful, that was for my location at least. When I transferred to other locations the employees were very unprofessional. The upper management were demanding but could be reasoned with if you have the courage to actually call them and talk to them. I was able to negotiate with the district manager this way. If you have the motivation and work-ethic you can move up through the ranks to a general or district manager is that is something you want.

    Cons

    The corporate side did not understand how the shop actually runs and would frequently make unfair quotas for sales and timing, but if you do your best and can make friends with the DM, you'll be fine. The biggest issue I personally faced was scheduling. If you do not fight for yourself, they will make you work short shifts every day if they can. Be very clear on the days and times you can and can not work.

    Advice to Management

    A lot of my guys were bright young dudes with a lot of potential to learn and provide more value to the company. However, young guys need motivation. Offer them pay raises larger than $0.5 at a time for moving up to new positions. I know that budgets need to be kept and there are many overhead costs and COSG associated with running the business, but I firmly believe if you want guys to take pride in their work and provide the best quality service to customers they need to be able to be paid more fairly and feel like they have a reputation and a skill to take pride in. I was an ops manager with maxed out CBT's, training and delegating roles to up to 10 guys in a day, opening and closing, while also doing the service manager's job of doing csa sales every day while working on cars while keeping consistently high sales and higher customer satisfaction and return buyer scores. I also created a new system to organize employee training levels so that they could be more quickly interchangeable with other locations. I was making 11.50 an hour and some of my best guys were at 9.50-10. No matter how hard a worker you are, you need to feel compensated for the value you provide. Thank you


  11. "Don't Do It"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Maintenance Technician in Everett, WA
    Former Employee - General Maintenance Technician in Everett, WA
    Doesn't Recommend

    I worked at Jiffy Lube full-time (More than a year)

    Pros

    The best reason to work for JIffy Lube is to get experience with cars. They also have flexible scheduling (depends on management). They almost always have opportunities to move into full time work. The provide you with uniforms so your real clothes don't get dirty.

    Cons

    The corporate is absolutely awful. You do have to buy your own shoes. They usually promote from within, which would normally be a good thing, except they don't pay enough or they pick the lazy workers to be promoted and the management suffers. Their pay raises are an absolute joke.

    Advice to Management

    Allow the managers to pay the good employees more, don't punish the hard working pit tech because he doesn't want to sell. The greeter can't sell if he doesn't have good pit techs and a pit tech gets a afraid of breaking stuff if management isn't on his side.



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