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Jiffy Lube Reviews

Updated February 17, 2018
460 reviews

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2.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Jiffy Lube President Rick Altizer
Rick Altizer
150 Ratings

460 Employee Reviews

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Pros
  • discount oil changes, help with vehicle issues on personal vehicle (in 26 reviews)

  • Learned a lot, customer relations, (in 12 reviews)

Cons
  • Low pay they dont play their employees what they are worth (in 39 reviews)

  • Cut throat business in the upper management area (in 33 reviews)

More Pros and Cons

  1. "Lube Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jiffy Lube full-time

    Pros

    Opportunity to perform and advance based on skill

    Cons

    Compensation felt like it took a little too long to climb


  2. "Got to do better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Houston, TX
    Current Employee - Assistant Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Jiffy Lube full-time (More than 5 years)

    Pros

    Flexible schedule, great team work,

    Cons

    No competitive pay, long hours and high expectations. Low wages kills moral which results in high turn over rate.

    Advice to Management

    Quit demanding so much without compensation and need to structure the bouns better and quit deducting money from bouns for uncontrollable circumstances knowing the pay is already sub-par

  3. "the best lube shop next to cassidys"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in San Mateo, CA
    Former Employee - General Manager in San Mateo, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Jiffy Lube full-time (More than a year)

    Pros

    great benefits, ability to make decent money

    Cons

    pressure sales and incentive programs can get in the way of integrity and a signature service

    Advice to Management

    Visit a mom and pops station. the repeat customers come back for the old fashion service not the air filter


  4. "Great starting point"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Jiffy Lube full-time

    Pros

    As a fresh high school grad , it was a great opportunity to get my foot in the workplace door

    Cons

    11 hour work days and random scheduling

    Advice to Management

    make the hours more set


  5. "Glad to be a part of the team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lube Technician in Trevose, PA
    Current Employee - Lube Technician in Trevose, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Jiffy Lube (Less than a year)

    Pros

    Good training, steady work, good people.

    Cons

    Sometimes shop gets cold


  6. "Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Cherry Hill, NJ
    Current Employee - Team Leader in Cherry Hill, NJ
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Jiffy Lube part-time (More than a year)

    Pros

    Down time, fun to work, team work environment.

    Cons

    Low pay. Company doesn't care about employees well beings. They won't let us close the doors even if it's freezing outside.

    Advice to Management

    Let us close the doors.


  7. "Good Job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jiffy Lube full-time

    Pros

    Can get days off when needed

    Cons

    always dirty, no ac in summer

  8. "Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech
    Former Employee - Tech
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free oil change was good.

    Cons

    Dirty all the time no benefits.


  9. Helpful (1)

    "good advancement opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Jiffy Lube full-time

    Pros

    This company is a chain across many states that offers decent wages as well as advancement opportunities not only within the company, but as a automotive engineer. They offer the free opportunity to acquire an ASE (automotive service excellence) certification.

    Cons

    You are responsible for deposits and til openings for each day. Any discrepency results in wages withheld from your personal check. (management)

    Advice to Management

    Keep a better line of interaction with employees, not just for invoice completion, but also as a person not inferior to your standings.


  10. Helpful (2)

    "Dying company in a dying industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Garner, NC
    Former Employee - Manager in Garner, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jiffy Lube full-time (More than 3 years)

    Pros

    Easy job if you're brain dead and like smoking weed

    Cons

    Low wages, no room for advancement, lax management allows drugged up employees to perform services on cars

    Advice to Management

    There's not much you can do at this point. You over franchised yourself into extinction and have to rely on shady business practices and the highest prices in the industry to remain afloat. Whether or not you want to admit this, it's over. The writing is on the wall. As the internal comustion engine sees it's way out, transmissions become removed and brakes last 100k, your core services are done. Once the tire industry moves away from inflatables (and trust me, it's happening) you'll have no other way to stay in business. You'll be right next to the likes of Circuit city and blockbuster.


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