Jiffy Lube Reviews | Glassdoor

Jiffy Lube Reviews

Updated September 23, 2017
415 reviews

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2.7
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Approve of CEO
Jiffy Lube President Rick Altizer
Rick Altizer
131 Ratings

415 Employee Reviews

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Pros
  • discount oil changes, help with vehicle issues on personal vehicle (in 24 reviews)

  • Learned a lot, customer relations, (in 12 reviews)

Cons
  • Low pay they dont play their employees what they are worth (in 35 reviews)

  • Terrible, dictator enforced upper management (in 31 reviews)

More Pros and Cons

  1. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Norfolk, VA
    Current Employee - Store Manager in Norfolk, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Jiffy Lube full-time (More than a year)

    Pros

    Earn automotive certification for brakes and tire

    Cons

    Low pay
    Long hours
    No guaranteed commission

    Advice to Management

    Raise the starting pay


  2. "Decent for a first job maybe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lube Tech in Latham, NY
    Former Employee - Lube Tech in Latham, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Jiffy Lube full-time (More than a year)

    Pros

    Easy to learn if mechanically inclined

    Cons

    Hard work for low pay

    Advice to Management

    Raise wages and you would get more quality workers and retain them

  3. "Cool place"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jiffy Lube full-time

    Pros

    Easy going good hours also

    Cons

    Needs better pay to cheap


  4. "Lube technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lube Technician in San Diego, CA
    Former Employee - Lube Technician in San Diego, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Jiffy Lube full-time (More than 3 years)

    Pros

    Great starting job. Good starting point to learn about the automotive. The job is very flexible with schedule. I would recommend this for part time job

    Cons

    Pay is not so great for the environment you are working in. Benefits are decent and hours cut short if not busy


  5. "It could be bette4"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Upper Bay Technician in San Mateo, CA
    Current Employee - Upper Bay Technician in San Mateo, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Jiffy Lube full-time (Less than a year)

    Pros

    Its way better than retail, you drive decent cars and learn a to of quirks.

    Cons

    No appointments means everyday is a different level of slammed. You work with everyone from ASE techs to hoodrats. Management is usually clueless and gets everything wrong, your strengths AND your weaknesses. Some pressure from the top to oversell airfilters/flushes. Coolant flushes are more like a drain and fill.

    Advice to Management

    Follow up on your employees! Stop letting hoodrats make 16-18 an hour and stop keeping experienced workers around 13-14. Try to actually find your workers strengths! Standardize procedure for all bar forms and paperwork. Simple stuff really.


  6. "Lower bay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jiffy Lube part-time

    Pros

    experience with cars, talking with customers. ok place to start.

    Cons

    filth, whiny customers, bad managers who keep bonus's

    Advice to Management

    share the wealth


  7. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Jiffy Lube full-time

    Pros

    Pay is above minimum wage

    Cons

    Bad upper management, poor benefits, forced to sell to keep job, blamed for bad equipment and upper management and office mistakes. 50hr salaried worked 70hrs.

    Advice to Management

    Improve. Care about your customers and if they are happy instead of a high ticket average.

  8. "Safety During Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Worker in Sacramento, CA
    Current Employee - Warehouse Worker in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jiffy Lube full-time (More than a year)

    Pros

    Safety precautions taken to protect they environment.

    Cons

    Hazard control and waste management.

    Advice to Management

    Complete all safety training and conduct teamwork.


  9. "Only good for teenagers/young adults looking for an ENTRY level job into automotives or part/time at best!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lube Technician in Mount Prospect, IL
    Former Employee - Lube Technician in Mount Prospect, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Jiffy Lube full-time (More than a year)

    Pros

    -Can ONLY be fun working with people you enjoy
    -Get to perform preventative maintenance on a wide variety of vehicles
    -You learn the basics of cars

    Cons

    -Terrible, dictator enforced upper management
    -No growth ability
    -Very low pay for a job where a mistake can cost thousands of dollars

    Advice to Management

    Teach and respect lower employees


  10. "A stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Jiffy Lube full-time (More than 10 years)

    Pros

    It's a good place to learn about car maintenance, customer contact and some sales. Bonus plan is amazing if you're able to achieve it.

    Cons

    Every weekend is a must to work as those are the busy times. You're only allowed to get off if you have coverage and if your location is up in sales and car count and if your district manager is feeling generous. The bonus plan they have is very generous if your location is able to maintain their customer scores, car count and sales. There is no "Good enough" you always need to do better or sell more. If there is a customer issue and you're the store manager you are responsible for speaking to the customer then entire time and resolving the issue. Look it's not a horrible place to work if you're excellent with sales, cars or customers but it's not and end game job.

    Advice to Management

    Employee appeciation on all levels not just management.. enforce district managers to actually do their job and deal with customers.


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