Jiffy Lube Reviews | Glassdoor

Jiffy Lube Reviews

Updated May 30, 2017
68 reviews

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4.0
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Jiffy Lube President Rick Altizer
Rick Altizer
15 Ratings

68 Employee Reviews

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Pros
  • discount oil changes, help with vehicle issues on personal vehicle (in 22 reviews)

  • Learned a lot about keeping vehicles running longer and newer (in 11 reviews)

Cons
  • Low pay they dont play their employees what they are worth (in 32 reviews)

  • Upper management (general manager and above) will lie to you and make promises that are rarely fulfilled (in 29 reviews)

More Pros and Cons

  1. "Good 2nd job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Jiffy Lube full-time

    Pros

    Lots of hours, fun people, lots of overtime, good work.
    They will hire anyone no matter the circumstances.
    They are understanding if you move on.

    Cons

    lots of corporate intrest. Someone is always watching. There are lots of people who can get in trouble with upper manigement for dumb things.

    Advice to Management

    Give people a little more room to improve on there own before doing anything official that can hurt there job. people make mistakes


  2. "Cool place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Jiffy Lube full-time (Less than a year)

    Pros

    Fun, easy work to do. No major repairs work.

    Cons

    Stand all day long. Pay is a little on the low side. sometimes long hours.

  3. "I have learned more than I thought I would"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lube Technician in Saint Louis, MO
    Current Employee - Lube Technician in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jiffy Lube full-time (More than a year)

    Pros

    Automotive experience
    You can move up the ladder fast if you want to

    Cons

    Pay is not bad, but could be better
    No overtime whatsoever
    Way too many goals to reach on a daily basis that you cannot control but corporate says otherwise


  4. "Easy and Enjoyable"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Jiffy Lube part-time

    Pros

    Outside, working with cars, fun staff

    Cons

    Management can be difficult, owners aren't involved and don't invest more than they should.

    Advice to Management

    Listen.


  5. "Very helpful with working around my schedule"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Customer Service Advisor in Austin, TX
    Current Employee - Lead Customer Service Advisor in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Jiffy Lube part-time (More than 3 years)

    Pros

    Work around my schedule as well as train you hands on and computer based training to get ASE Certified. Always willing for growth in company.

    Cons

    Wanted to help more but I'm in college and graduating spring 2017. also have to put a lot of manual labor to keep up with customer demand due to short staff.

    Advice to Management

    Need more employees on staff


  6. "Distinguished"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Houston, TX
    Former Employee - General Manager in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Jiffy Lube full-time (More than 5 years)

    Pros

    Fast paced , informative,competitive, team building

    Cons

    long hours, time off, corporate office


  7. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lube Technician in Tacoma, WA
    Former Employee - Lube Technician in Tacoma, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Jiffy Lube part-time (Less than a year)

    Pros

    Team Environment
    Sales opportunities
    Competitive pay
    Cooperative Managers
    Enjoyable customers
    Occasional downtime

    Cons

    Dirty and hard labor
    Demanding work environment
    Harsh management

  8. "Quick"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Upper Bay Tech in Waldorf, MD
    Current Employee - Upper Bay Tech in Waldorf, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jiffy Lube full-time (Less than a year)

    Pros

    A wholesome experience that has expanded my knowledge and taught me new skills.

    Cons

    Annoying techs that think they know way beyond the scope of the job

    Advice to Management

    Teach everyone how to write up a customer


  9. "Depends"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Jiffy Lube full-time (More than a year)

    Pros

    Laid back, no skill set needed. Training available. If promise is shown, the opportunity to advance is available.

    Cons

    Compensation, revolving door policy, ever changing demands and expectations. Lack of follow through from upper management

    Advice to Management

    Pay employees better, do what you say you're going to do, don't make promised you don't intend to keep.


  10. Helpful (2)

    "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Jiffy Lube full-time

    Pros

    The guys I worked with were decent and respectful, that was for my location at least. When I transferred to other locations the employees were very unprofessional. The upper management were demanding but could be reasoned with if you have the courage to actually call them and talk to them. I was able to negotiate with the district manager this way. If you have the motivation and work-ethic you can move up through the ranks to a general or district manager is that is something you want.

    Cons

    The corporate side did not understand how the shop actually runs and would frequently make unfair quotas for sales and timing, but if you do your best and can make friends with the DM, you'll be fine. The biggest issue I personally faced was scheduling. If you do not fight for yourself, they will make you work short shifts every day if they can. Be very clear on the days and times you can and can not work.

    Advice to Management

    A lot of my guys were bright young dudes with a lot of potential to learn and provide more value to the company. However, young guys need motivation. Offer them pay raises larger than $0.5 at a time for moving up to new positions. I know that budgets need to be kept and there are many overhead costs and COSG associated with running the business, but I firmly believe if you want guys to take pride in their work and provide the best quality service to customers they need to be able to be paid more fairly and feel like they have a reputation and a skill to take pride in. I was an ops manager with maxed out CBT's, training and delegating roles to up to 10 guys in a day, opening and closing, while also doing the service manager's job of doing csa sales every day while working on cars while keeping consistently high sales and higher customer satisfaction and return buyer scores. I also created a new system to organize employee training levels so that they could be more quickly interchangeable with other locations. I was making 11.50 an hour and some of my best guys were at 9.50-10. No matter how hard a worker you are, you need to feel compensated for the value you provide. Thank you


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