Jiffy Lube Reviews | Glassdoor

Jiffy Lube Reviews

Updated July 15, 2017
399 reviews

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399 Employee Reviews

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Pros
  • discount oil changes, help with vehicle issues on personal vehicle (in 22 reviews)

  • Learned a lot about keeping vehicles running longer and newer (in 11 reviews)

Cons
  • Low pay they dont play their employees what they are worth (in 31 reviews)

  • Upper management (general manager and above) will lie to you and make promises that are rarely fulfilled (in 29 reviews)

More Pros and Cons

  1. Helpful (1)

    "Don't Do It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lube Tech in Aberdeen, MD
    Current Employee - Lube Tech in Aberdeen, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    use of a pit and a lift

    Cons

    low pay, bad management, a lot of extra work, no overtime wage regardless of hours worked

    Advice to Management

    Learn to treat employees fairly


  2. "General Manager"

    StarStarStarStarStar
    Current Employee - General Manager in Westminster, CA
    Current Employee - General Manager in Westminster, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jiffy Lube (More than a year)

    Pros

    good support, standards of integrity

    Cons

    Pay is not great, staffing and labor control is an issue

  3. "assistant manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Shrewsbury, MA
    Current Employee - Assistant Manager in Shrewsbury, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Jiffy Lube full-time (More than a year)

    Pros

    I like meeting new customers and I like what I do and the people I work with iv learned new skills for management this job is good for entre lv learning.

    Cons

    not enough hours cant make enough to take the benefits like medical and dental the 401k if your looking for long term this is not the job for it.

    Advice to Management

    treat your employees better.


  4. "Courtesy Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Courtesy Technician & Upper Bay in Houston, TX
    Current Employee - Courtesy Technician & Upper Bay in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jiffy Lube full-time (Less than a year)

    Pros

    The positive aspects of this job is making customers feel comfortable and I also get to inspire people being the only female in the office!

    Cons

    You become dirty very quickly!


  5. "general manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Gneral Manager in Indianapolis, IN
    Current Employee - Gneral Manager in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jiffy Lube full-time (Less than a year)

    Pros

    active work environment, positive reinforcement from upper management, great entry level general management experience.

    Cons

    long hours, low communication from back office, less pay than happy with


  6. "Managers view"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Positive Outlook
    No opinion of CEO

    I have been working at Jiffy Lube full-time

    Pros

    I like the cars & the customers

    Cons

    Not enough hands on training provided

    Advice to Management

    Do whatever you have to do so that your employees are capable of handling all service requests


  7. "Okay company-BAD People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Customer Service Advisor in Lombard, IL
    Former Employee - Lead Customer Service Advisor in Lombard, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jiffy Lube (Less than a year)

    Pros

    Fast-paced, quick advancement if you demonstrate your abilities, flexible store managers.

    Cons

    Some people should not be working in that type of environment, non existence of vetting candidates for ancillary management. Not enough pay. As volume fluctuates your hours are flexed. Lack of management communication skills with upper management.

    Advice to Management

    Communicate properly using a protocol instead of some hodge podge guessing game of trying to read each other's minds. Scrutinize lower management and promote based on performance and work ethic alike.

  8. "General manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Fort Worth, TX
    Current Employee - General Manager in Fort Worth, TX
    Recommends
    Positive Outlook

    Pros

    Love this job team orientated good upper management

    Cons

    Long hours. High turnover rate cold weather hot weather

    Advice to Management

    Don't think your better than the rest of guys.


  9. "Excellent management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Courtesy Technician in Kaneohe, HI
    Former Employee - Courtesy Technician in Kaneohe, HI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Jiffy Lube full-time (More than a year)

    Pros

    Fun environment and great management staff. Always encouraging everyone to do their best.

    Cons

    No cons about this company. They took care of all their employees.


  10. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Coconut Creek, FL
    Former Employee - Assistant Manager in Coconut Creek, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Jiffy Lube full-time (More than a year)

    Pros

    Good Bonus(When it pays)
    Friendly co-workers
    Great skills to learn from in future jobs

    Cons

    Have to go up against non reachable numbers & if goals don't get hit then your bonus will perish. 6 good days doesn't mean anything if you had 1 bad day out of the week.

    Advice to Management

    Take care of your employees who make you millions in profit.


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