Jiffy Lube Reviews | Glassdoor

Jiffy Lube Reviews

Updated December 12, 2017
448 reviews

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448 Employee Reviews

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Pros
  • discount oil changes, help with vehicle issues on personal vehicle (in 25 reviews)

  • Learned a lot, customer relations, (in 12 reviews)

Cons
  • Low pay they dont play their employees what they are worth (in 37 reviews)

  • Cut throat business in the upper management area (in 33 reviews)

More Pros and Cons

  1. Helpful (1)

    "A stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Jiffy Lube full-time (More than 10 years)

    Pros

    It's a good place to learn about car maintenance, customer contact and some sales. Bonus plan is amazing if you're able to achieve it.

    Cons

    Every weekend is a must to work as those are the busy times. You're only allowed to get off if you have coverage and if your location is up in sales and car count and if your district manager is feeling generous. The bonus plan they have is very generous if your location is able to maintain their customer scores, car count and sales. There is no "Good enough" you always need to do better or sell more. If there is a customer issue and you're the store manager you are responsible for speaking to the customer then entire time and resolving the issue. Look it's not a horrible place to work if you're excellent with sales, cars or customers but it's not and end game job.

    Advice to Management

    Employee appeciation on all levels not just management.. enforce district managers to actually do their job and deal with customers.


  2. "Assistant manger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Las Vegas, NV
    Former Employee - Assistant Store Manager in Las Vegas, NV
    Recommends
    Positive Outlook

    I worked at Jiffy Lube full-time (More than a year)

    Pros

    Learned a lot, customer relations,

    Cons

    Angry customers, work in outside elements

  3. "First Job In Highschool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Jiffy Lube part-time

    Pros

    Very well run oil change place that did not rip off customers. High quality work.

    Cons

    Shop gets ridiculously hot in the summer.

    Advice to Management

    Keep it up.


  4. "Has the worst management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tire and Lube Technician in San Bruno, CA
    Current Employee - Tire and Lube Technician in San Bruno, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Jiffy Lube full-time (Less than a year)

    Pros

    Getting experiences in the automotive industry
    Discounts on automotive parts
    Making new friends that share interest in cars
    Learning how to use different types of machines

    Cons

    Management doesn't respect employees
    Management steals work hours from employees basically they change employees clock out time so no overtime is recorded

    Advice to Management

    Hire employees that has some type of experience in automotive
    And hire management that know what they're doing.


  5. "Terrible"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jiffy Lube full-time

    Pros

    Nobody cared about what was happening.

    Cons

    Too many hoops to jump through to get better pay.

    Advice to Management

    Quit being so strict on level entry employees. You don’t make them want to stay.


  6. "Fun job, bad pay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Jiffy Lube (More than a year)

    Pros

    Co-workers were fun to be around. Good work environment.

    Cons

    Low pay, negative work ethic from some co-workers.

    Advice to Management

    better pay, encourage positive work ethic.


  7. "Unappreciated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Jiffy Lube full-time

    Pros

    If you're lucky enough to have a good crew things can run smoothly.

    Cons

    Corporate is all about the money. They tend to turn a blind eye to the needs of their employees. They don't pay their employees enough for the amount of work and time you put in.

    Advice to Management

    Listen to your employees in the trenches and raise their pay. Without them you don't have a business. Recognize employees with tenure and realize they know what they are doing. They would be more willing to work to their full potential if they just felt a little appreciation. The revolving door would stop if you appreciated the employees you have.

  8. "tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech in Albuquerque, NM
    Current Employee - Tech in Albuquerque, NM
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jiffy Lube (More than a year)

    Pros

    hours are very flexible yes

    Cons

    pay is not good at all

    Advice to Management

    micromanagement


  9. "Cashier/ Courtesy Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Cashier/Courtesy Tech in Culver City, CA
    Former Employee - Cashier/Courtesy Tech in Culver City, CA

    I worked at Jiffy Lube full-time (More than a year)

    Pros

    Team and Store Manger were very nice and helpful. When in doubt ask your co workers and manager if they're nice to you. Working as a team is key.

    Cons

    Managers form other store or regions are extremely rude. Cussing and degrading employees. Worst of all, when employee is no longer on the clock.

    Advice to Management

    Treat employees with help and some importance. Keep in touch with an employee who were injured and place them back on schedule if need be.


  10. "Good 2nd job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Jiffy Lube full-time

    Pros

    Lots of hours, fun people, lots of overtime, good work.
    They will hire anyone no matter the circumstances.
    They are understanding if you move on.

    Cons

    lots of corporate intrest. Someone is always watching. There are lots of people who can get in trouble with upper manigement for dumb things.

    Advice to Management

    Give people a little more room to improve on there own before doing anything official that can hurt there job. people make mistakes


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