Jive Communications Reviews | Glassdoor

Jive Communications Reviews

Updated June 28, 2017
142 reviews

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4.2
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Jive Communications CEO John Pope
John Pope
103 Ratings

142 Employee Reviews

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Pros
  • Great people, culture, benefits and opportunities to grow (in 11 reviews)

  • They are good people who do their job well (in 10 reviews)

Cons
  • Too many people were let go, it seemed that everyone I built a relationship with at Jive was either laid off or fired, until I was too eventually fired (in 7 reviews)

  • Jive is a fast growing company, so most of the cons are just growing pains (in 6 reviews)

More Pros and Cons

  1. "A happy New Hire."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior QA Analyst in Orem, UT
    Current Employee - Senior QA Analyst in Orem, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jive Communications full-time (Less than a year)

    Pros

    Our product is good and the team is focus on reaching our goals

    Cons

    The companies is spread in a few sites. This problem should be fixed next year with our new building


  2. "There are so many opportunities for improvement."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Jive Communications full-time

    Pros

    Jive has some great people working for them. You can get a job here straight out of school with no experience yet under your belt. That's great, they take a risk on hires and are unorganized enough (not necessarily a bad thing I think) to be open to new ways of doing things. C-levels are approachable.

    Cons

    It's almost like the C levels are afraid of losing control. They really need to replace themselves and get out of the way so this company can really take off. They also make knee jerk decisions on the basis of……oh, yeah…NOTHING. Their was a blood bath not too long ago where some hard working and very engaged employees were all sacked…Why? because the CTO who, as far as perceptions go, hadn't been at work for over two months, read an article on Netflix's hiring and firing practices, and decided that half the people who reported to him should be sacked. How the C-levels went along with this clown (who the company eventually fired) without ANY foresight of the consequences (many people left without waiting to see if they were next) just proves they are junior league. Nice enough guys…I guess…and smart-ish, but just kinda absurd that at that level, given the company size, that the men in the control tower have such lack of insight and just dumb thoughtlessness almost I would say, disdain for the people whose livelihoods and families depend.

    Advice to Management

    Take a vacation. Don't come back.

  3. "Over Worked"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Jive Communications full-time

    Pros

    I actually learned a lot from this job. It has great benefits, catered meals each day, paid company retreats

    Cons

    Too many backend issues with their system, lots of angry customers, no advancements without proper certifications in certain departments, you have to pay for the catered meals out of your own check.


  4. Helpful (2)

    "Stable, growing, good culture, and getting better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Orem, UT
    Current Employee - Account Executive in Orem, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jive Communications full-time (More than a year)

    Pros

    I've had an amazing experience working with Jive. There is a very open, "offer your thoughts" type of culture. There are a lot of very excited people, and the actual PRODUCT is really amazing. They care about customer's needs. It's always nice to see growth matter to both the bottom line and the customer. There is a competitive drive at Jive, and an exciting atmosphere. I love working with passionate and driven people. The benefits are competitive, the pay is great, and leadership has been genuine in wanting to help me advance my career.

    Cons

    Things change too often based on the thought of one manager or another. Change needs to be a little more thought out and measured so that it doesn't destroy efficiency. It doesn't happen often, but its disruptive when in does happen.

    Advice to Management

    Establish a process that is less disruptive for changing existing processes.


  5. "The best of the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in Orem, UT
    Former Employee - Accountant in Orem, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jive Communications full-time

    Pros

    My review is specifically from a Finance and Accounting Department perspective. I don't know what it would be like working as a Project Manager or Developer.

    The people at Jive I worked with are some of the kindest, smartest, hardest-working and most professional I've met in my 15+ years in the workforce. The services and products they provide are important to growing businesses.

    Cons

    Not really a con per se (because the compensation was fair), but I worked a lot of hours. We always had a deadline of one form or another, and it got to the point where I needed a break.

    Advice to Management

    Keep doing what you're doing.


  6. "Jive not only cares about their customers, but loves their employees!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orem, UT
    Current Employee - Anonymous Employee in Orem, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jive Communications full-time (More than 3 years)

    Pros

    I have never felt like a company cared more about my success and wanted to invest in me more than Jive has. Happy employees leads to happy customers, and Jive knows that. Great benefits, great workplace. Love my manager and my team.

    Cons

    We have outgrown our building, so the Jive family is split between several buildings. There is talk of moving within the next year.


  7. Helpful (1)

    "Look out -- here comes Jive!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orem, UT
    Current Employee - Anonymous Employee in Orem, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jive Communications full-time (More than 3 years)

    Pros

    Jive has new focus, strategic objectives, new partners and is building up a head of steam that is going to be hard for anyone to stop. Jive is at 500 employees with plans to hire another 200 over the next year. They are expanding internationally with both employees, partners and customers in several countries.

    Cons

    Not enough bathrooms at HQ <grin>

    Advice to Management

    Keep me around for a long time. <another grin>

  8. "Jive Communications"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orem, UT
    Current Employee - Anonymous Employee in Orem, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jive Communications full-time (More than 3 years)

    Pros

    Jive is the #1 VoIP provider in this day & Age. It is a great company to work for. We are all Family here.

    Cons

    There are not any that I can thing of.

    Advice to Management

    Its the best job around.


  9. "Best Tech company ever to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Help Desk Technician in Orem, UT
    Current Employee - Help Desk Technician in Orem, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jive Communications full-time (More than a year)

    Pros

    Great people, culture, benefits and opportunities to grow.

    Cons

    We are going through some growing pains.

    Advice to Management

    Keep doing what you do best!


  10. "JIVE IS A SUPER STAR!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resolution Manager in Orem, UT
    Current Employee - Resolution Manager in Orem, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jive Communications full-time (More than a year)

    Pros

    Great energy and an environment you are always encouraged and acknowledge for a job well done!

    Cons

    We switched to free unlimited healthy snacks available to us all day instead of the convenient junk food I am addicted to. LOL

    Advice to Management

    Keep praising and positive motivation it is working!


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