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Jive Communications Reviews

Updated Aug 11, 2021

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Found 182 of over 185 reviews
3.6
69% Recommend to a Friend
Jive Communications CEO John Pope
84% Approve of CEO

Found 181 of over 185 reviews

3.6
69%
Recommend to a Friend
84%
Approve of CEO
Jive Communications CEO John Pope
John Pope
131 Ratings

Top Review Highlights by Sentiment

Pros
Cons
  • "A lot of people are leaving because of bad management.(in 12 reviews)
  • "Some of the Managers don't communicate well with their reports and that is a huge point of frustration.(in 11 reviews)
  • "Pay is 40% under market.(in 6 reviews)
  • "Jive upper management and HR like to skirt the line between what does and doesn't violate labor laws, so make sure you're informed in that respect if you decide to work here.(in 5 reviews)
  • "Too many layoffs.(in 5 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Veteran Status

This rating reflects the overall rating of Jive Communications and is not affected by filters.

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  1. 5.0
    Current Employee

    Such a great place to work

    Mar 22, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Awesome company environment. Good Vibes

    Cons

    No cons, its a good place.

    1 person found this review helpful
  2. 4.0
    Current Employee

    Good

    Aug 11, 2021 - Bookkeeper in Scottsdale, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Hours are good so is management

    Cons

    Answering a lot of calls and questions

    Be the first to find this review helpful
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  4. 4.0
    Former Employee

    Good company

    Dec 17, 2020 - Accountant in Orem, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Growth opportunities were always available

    Cons

    I guess you can say growing pains

    Be the first to find this review helpful
  5. 5.0
    Current Employee

    Best Environment and Culture to learn in

    Jun 29, 2016 - Senior Manager of Technical Solutions in Orem, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Probably the best reason to work at Jive is the culture. Jive lets employees grow by giving them a bit more free reign to think independently, act independently, and work cohesively as a group by letting them make decisions about how they work. They encourage employees to get more education, paying for things like industry certifications like the CCENT and CCNA, as well as providing plenty of tools and opportunities to learn by allowing for hands-on training. Jive pays well, promotes often, and pushes people to be the best, as long as you go in and work. The one thing the company asks is that you come in and work. They'll help you improve and grow as long as you come in with that attitude. It's been great, i've been here about a year and a half and it's been the best place i've ever worked at, with the best company culture. It feels as fun as a start up without the money woes of one. It is a great place to work, i have recommended this place to all my family and friends.

    Cons

    The only real downside is that i don't really take vacation because i like coming in to work.

    Continue reading
    4 people found this review helpful
  6. 2.0
    Former Employee, more than 1 year

    Going downhill... can you pull it back up?

    Sep 16, 2015 - Junior Developer and Technical Solutions Quality Assurance in Orem, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There were a lot of good, hard-working people at Jive. Jive was also very good at giving people chances and opportunities to grow. I was able to transition to the Development dept. as a junior despite not having any previous professional coding experience under my belt at the time. The benefits are definitely a plus.

    Cons

    Many of the good, hard-working people at Jive were let go without any real notice. Jive continues trying to push forward with new platforms and features without getting what they have fully stable. While working in Tech Support, we were constantly having to talk with extremely angry customers who were upset due to the constant disruptions in service. It all could have been avoided if Jive had slowed down enough to get their feet under them again instead of focusing on continually doubling their revenue every year. Many other poor executive decisions have been made, including letting go the entire UA team. Poor decision making, training and lack of communication are Jive's biggest problems. When I was the quality assurance over Technical Solutions, I was constantly being told different things by different supervisors. When trying to ask for further guidance or help on instructing the techs about all the new policies and procedures, I would get vague answers, when management would even respond to my questions at all.

    Continue reading
    9 people found this review helpful
  7. 4.0
    Current Employee, more than 1 year

    Working for JIVE:

    Jun 17, 2016 - Billing Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I love JIVE and I love and appreciate the family oriented atmosphere I've grown to love within the walls of our office with my new family away from my family. A few other things I love about JIVE is how appreciation is shown for the employees by small gifts, pancake Fridays, retreats, DELICIOUS onsite daily lunches, flexibility, great hours, free insurance, work parties, movie nights, 7 peaks get togethers, summer picnic days, Christmas bonus's, PTO, free snacks, 401K opportunities, (That's just me saying THANK YOU JIVE for being so good to me while I spend time away from my family). Recently JIVE hosted an event for a friend of a wife of an employee (: to raise funds for medical bills, and even more recently I read an email and JIVE will be matching it's employee's to raise funds for a very sick family member of a JIVE comrade. Back to being family oriented, it helps that I have a manager who lets me rearrange my schedule to meet the needs of my family, as often as I need. JIVE is my second favorite place I've ever worked and this past 18 months has been a fun ride! As long as you pull your weight, JIVE will take care of you!!

    Cons

    Of course there is going to be the political junk in the back ground, but what company does not need a little help?

    Be the first to find this review helpful
  8. 2.0
    Former Employee, more than 3 years

    Sadly unfortunate

    Dec 28, 2018 - Customer Service in Lindon, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Brand new building with awesome amenities. Full benefits offered.

    Cons

    I use to Love Jive and everything it stood for. I could have spent the rest of my life working for Jive. And now, sadly they are a shell of who they once were. I loved the (CEO), what an amazing man with a huge heart who treated everyone of his employees like true family. Somewhere along the way after selling the company to LogMeIn he lost all compassion and wisdom for the people who put their sweat and tears into the company for him. I still think there is a great man in there somewhere but he is simply just doing his last couple years via his contractional obligation after the sell. With any “take over” there are lots of changes. I understood this and held on as long as I could hoping things to get better. After many months and the horrible conditions in which management was treating people I decided to resign. Before giving up; me along with many others, professionally addressed the bad treatment to Jive’s original CEO, VIP’s and even LogMeIn corporate offices in Boston. The refusal to do anything about the conditions in the end was my cue to walk away with tears in my eyes. Tears for such an amazing company that had sold its soul.

    Continue reading
    19 people found this review helpful
  9. 4.0
    Current Employee, more than 1 year

    I Love Jive

    Sep 9, 2015 - Anonymous Employee in Orem, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Jive has an awesome product with a great future. The people that work here are, in general, looking to improve, and they work like crazy to make it happen. The location in Utah Valley is great in all seasons. The company has great health benefits and offers a lot of flexibility. Many departments at Jive have a steep learning curve, but the VoIP industry is interesting, exciting, and Jive has potential to make a big impact.

    Cons

    There are very few downsides of working at Jive, but I would note that to be successful at Jive, you have to be willing to work hard and sometimes navigate through poor internal communication.

    Continue reading
    Be the first to find this review helpful
  10. 5.0
    Current Employee, less than 1 year

    The best career opportunity I've had!

    Oct 7, 2014 - Developer of Awesome in Orem, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - We live as a start up. We work hard and we play hard. - Strong family atmosphere/collective ownership of challenges and opportunities - Great ideas are encouraged and tested out - Open culture. Leadership shares info and encourages us to do the same. - Subsidized lunches, free snacks and drinks for development, paid insurance, equity opportunities - The opportunity to drive innovation, lead the market, unlimited growth opportunities - The chance to define your dream and live it

    Cons

    - Fast paced environment requires quick decision turn around. Sometimes we make mistakes, but we learn from them. - Subsidized benefits are great, and with growth, hopefully new choices will become available. - Crazy fast growth means we have to be continually learning and adapting. Sometimes internal communication suffers, but its getting better. - Not everyone is a great fit for this kind of culture and pace. Sometimes, the only way you can determine that is when you try it out.

    Continue reading
    1 person found this review helpful
  11. 5.0
    Current Employee, more than 1 year

    My Favorite Employer

    Jul 19, 2016 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I am so grateful I found my home with Jive, as this is the best place I have ever worked and I see myself here long term. Jive truly cares about its people and they show that by the way they give back to us generously through competitive benefits and awesome corporate events. Because of the way I have been treated, I feel a strong loyalty to Jive and have a true desire to help the organization succeed. I love the people I work with because of the type of people Jive hires. They look for the best and have established a motivating culture. Egos are checked at the door making any idea is a good idea—regardless of who it comes from. Though we work hard, I feel that I have a nice balance between work and personal life. I would highly recommend Jive as a great place of employment.

    Cons

    Jive is a fast growing company, so most of the cons are just growing pains. I don't really see them as cons, but as challenges we get to solve together. That just makes work exciting as you get to learn new things everyday!

    2 people found this review helpful
Viewing 1 - 10 of 181 Reviews
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Jive Communications Reviews FAQs

Jive Communications has an overall rating of 3.6 out of 5, based on over 185 reviews left anonymously by employees. 69% of employees would recommend working at Jive Communications to a friend and 65% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Jive Communications employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Jive Communications. This rating has been stable over the past 12 months.

69% of Jive Communications employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Jive Communications 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Jive Communications to be career development, culture, benefits and the cons to be compensation, senior leadership, management.

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Glassdoor has 185 Jive Communications reviews submitted anonymously by Jive Communications employees. Read employee reviews and ratings on Glassdoor to decide if Jive Communications is right for you.