Jive Communications Reviews | Glassdoor

Jive Communications Reviews

Updated January 18, 2019
179 reviews

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3.7
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Jive Communications CEO John Pope
John Pope
134 Ratings

Employee Reviews

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Pros
  • "Great environment, great people, great culture, best company to work for" (in 12 reviews)

  • "Great benefits and vibes here at Jive" (in 9 reviews)

Cons
  • "Needs a new building for all of its employee" (in 8 reviews)

  • "Growing pains hurt departments at times" (in 6 reviews)

More Pros and Cons

  1. Helpful (1)

    "Such a great place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Jive Communications full-time

    Pros

    Awesome company environment. Good Vibes

    Cons

    No cons, its a good place.


  2. Helpful (8)

    "Sadly unfortunate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Lindon, UT
    Former Employee - Customer Service in Lindon, UT
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Jive Communications full-time (More than 3 years)

    Pros

    Brand new building with awesome amenities. Full benefits offered.

    Cons

    I use to Love Jive and everything it stood for. I could have spent the rest of my life working for Jive. And now, sadly they are a shell of who they once were. I loved the (CEO), what an amazing man with a huge heart who treated everyone of his employees like true family. Somewhere along the way after selling the company to LogMeIn he lost all compassion and wisdom for the people who put their sweat and tears into the company for him. I still think there is a great man in there somewhere but he is simply just doing his last couple years via his contractional obligation after the sell. With any “take over” there are lots of changes. I understood this and held on as long as I could hoping things to get better. After many months and the horrible conditions in which management was treating people I decided to resign. Before giving up; me along with many others, professionally addressed the bad treatment to Jive’s original CEO, VIP’s and even LogMeIn corporate offices in Boston. The refusal to do anything about the conditions in the end was my cue to walk away with tears in my eyes. Tears for such an amazing company that had sold its soul.

    Advice to Management

    Remember you are a reflection of your team. If they are not happy or doing well, then your not doing your job correctly.

  3. Helpful (1)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Lindon, UT
    Former Employee - Sales in Lindon, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jive Communications full-time (Less than a year)

    Pros

    Horrible place to work. No advancement, low pay. Left after a couple of weeks. Inconsistent scheduling, horrible atmosphere.

    Cons

    Very unorganized, expect you to give your life. Upper management is very very unorganized and to busy living the dream to focus on work and actually drive business. Don't work here!

    Advice to Management

    This company has so much money and don't give respect to any of their employees to turnover is so high I see people come and go on a monthly basis.


  4. Helpful (1)

    "Worst job ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Lindon, UT
    Former Employee - Software Engineer in Lindon, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jive Communications (More than a year)

    Pros

    Managers changed rules and policies to fit situations. Customers called to yell and abuse the customer service rep, with little to no repercussions to the customer. Hours were awful. No regard for employee's family life.

    Cons

    Very old way of functioning
    Poorly maintained code , absolutely no unit tests.


  5. Helpful (2)

    "Not recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Lindon, UT
    Former Employee - Software Engineer in Lindon, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jive Communications full-time (More than a year)

    Pros

    The training was rushed and wasteful. Too much time spent on explaining how the product is ran to the home and not enough training on the systems themselves. There was never any help when needed and customers would become irate due to being on hold for so long while trying to find someone to help. So a simple call would turn into a nightmare for all involved!

    Cons

    Management was rude and unhelpful.There is a lot that is expected of you and no one is willing to help you meet the companies goals. Very unprofessional environment. Don't do this to yourself. Flee.


  6. Helpful (8)

    "Worst Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internship in Irvine, KY
    Former Employee - Internship in Irvine, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Jive Communications part-time (More than a year)

    Pros

    There are some really great people working here.

    Cons

    Environment - Layoffs - Location availability – Stability.
    No Flexible Work timetable and bad working environment.
    A corporate environment that is bulky.


  7. Helpful (7)

    "Unstable Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internship in Irvine, CA
    Former Employee - Internship in Irvine, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Jive Communications full-time (More than a year)

    Pros

    Flexible work schedule - good benefits

    Cons

    Unstable, don't know if you are staying or going....
    There was no respect or appreciation.
    Hard work and dedication we’re never rewarded.

  8. Helpful (8)

    "Wrost Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internship in New Haven, CT
    Former Employee - Internship in New Haven, CT
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Jive Communications full-time (Less than a year)

    Pros

    CEO is good but middle management very poor.

    Cons

    Letdown to pay vacation and HR fails to respond when vacation days are removed from workers profile. So top heavy the lay off those doing the work Shuffle higher management around and make the worker bees of more work with no incentive. Poor salary, inexperienced management, cheap marketing materials.


  9. Helpful (6)

    "Bad experience of my life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Programmer in New Orleans, LA
    Former Employee - Computer Programmer in New Orleans, LA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Jive Communications full-time (Less than a year)

    Pros

    It's an okay starter job.

    Cons

    The commute is a drag sometimes.
    Hyper-growth causes a lot of changes to happen quickly.
    Strict Rules.
    None to speaks well with you.
    In total five of the people I considered friends were laid off.


  10. Helpful (7)

    "Zero support from upper management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Jive Communications full-time (More than a year)

    Pros

    Better work environment, Good work-life balance.

    Cons

    Bad management
    No bonuses in the last few years with insignificant raise last year.
    Managers do not support direct reports and effortlessly swayed by other teams.
    Vacation is granted not earned. In case you leave, no pay out.