JoS. A. Bank Reviews in Chicago, IL | Glassdoor

JoS. A. Bank Chicago Reviews

11 reviews

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Chicago, IL

1.3
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Doug Ewert
1 Rating

11 Employee Reviews

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  1. "DISAPPOINTING LEADERSHIP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Chicago, IL
    Current Employee - Sales Executive in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JoS. A. Bank full-time (More than a year)

    Pros

    Met great employees ... Growth opportunities.

    Cons

    Leadership disrespectful. Will fire you real quick , if you express your views and opinions be on the look out .. Your in the hot seat..heartless RSD.

    Advice to Management

    The motivation and moral starts at the top. If you don't have any ..why would you expect your employees to ? What ever happen to LEAD BY EXAMPLE? How can you threaten your employees and expect them to respect you or stick around? And I mean the good ones. The turnover really don't have to be that bad. It's all in the atmosphere you create.


  2. Helpful (1)

    "Sinking Ship - This review mainly reflects JAB before merger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Chicago, IL
    Former Employee - Store Manager in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at JoS. A. Bank (Less than a year)

    Pros

    People that work hard and care about their individual stores

    Cons

    Major staffing issues, over-saturation of stores, product that does not live up to price tags

    Advice to Management

    Sell before it takes Mens Warehouse under with it.

  3. Helpful (3)

    "A sweat shop that only wants their laborers to move product, conduct themselves as o/s sales at minimum wage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Chicago, IL
    Current Employee - Anonymous in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Occasional deals on clothes even though the public has better offers

    Cons

    Inconsistent marketing/promotion campaigns with on-line offers contradicting what store promotes. Has turned into the "Walmart" of men's clothes

    Advice to Management

    Get some people skills


  4. "Rapes employees, has no loyalty but expects blind obedience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    I worked at JoS. A. Bank full-time (More than a year)

    Pros

    networking to find a better job

    Cons

    pay is crap, bonuses are insulting, expectations are unrealistic


  5. Helpful (1)

    "OK but low pay for today."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support in Chicago, IL
    Current Employee - Sales Support in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at JoS. A. Bank full-time (More than 3 years)

    Pros

    If you are not in sales the working schedule is good.

    Cons

    Low pay for current economic conditions.

    Advice to Management

    It is 2013, pay accordingly.


  6. Helpful (6)

    "Worst Company Ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Holder in Chicago, IL
    Current Employee - Key Holder in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at JoS. A. Bank full-time (More than 5 years)

    Pros

    Passably decent benefits, but with an employee contribution from paycheck that is almost double what most employers offer.

    It beats being unemployed. Wait, what? I was actually making more on unemployment.

    Cons

    1) Open contempt for a work life balance for employees.

    Often times, you will find out that you are required to work a double shift for a sale, or open/stay late, two hours before or after normal store hours with only a day two notice. Additionally, you may be asked to be on a conference call on your day off that you will not be paid for. Oftentimes, you may be asked to stay hours after your shift has ended because the Regional has called an emergency conference call that extends past the end of your scheduled shift so you have to stay and cover for the store manager while he or she is trapped on a call in the back room. Sometimes the regional will show up and take the manager out of the store or in the backroom and demand that you stay past your shift.

    2) Manufacturing employee "failure".

    A new policy stating that any employee that does not make 90% of the sales average for the store must be terminated for being dead weight has recently been implemented. If you are a key holder or assistant, you over the metaphorical barrel in terms of job security. You are required to maintain your sales while completely satisfying rental customers and not allowing the rental problems (oh, I'll get to those problems later) to result in customer complaints. Therefore, you might spend an hour registering a wedding party, another hour dealing with enraged rental customers and then another hour with IT support trying to fix registry problems with rentals. All the while, you are working against your draw while junior associates are actually selling merchandise. So in the simplest terms, if you do not satisfy the customer service aspect of the job no matter how long it takes, you can be fired. At the same time, if you don't meet your selling requirements, you can be fired. The term Kobayashi Maru mean anything to you?

    3) Disastrous rental program.

    The new software simply does not work and IT support cannot fix it. It was lauded as a brilliant time saving new innovation by upper management when it rolled out in October of 2012... The system is so unbelievably messed up and the problems so inconceivably inconsistent from store to store it's a wonder word hasn't gotten out we are the absolute worst place to register your wedding party. Employees are routinely verbally battered and sometimes written up for complaints that are not even their fault. Complaints that stem from the inability to complete registries do to software problem to the overcharging of customers because the separate program used to take payments is set to a "point-of.no-return" protocol that makes it impossible to correct prices when they are incorrectly parsed from the program that does the registries.

    Complaints, suggestions and observations to regional and upper management at best are ignored and at worst result in backlash for questioning the overall efficiency of the rental business. Every couple months our regional declares that there is a fix coming out for the problems. Every time, it makes the existing problem worse or generates a whole new wave of problems we have no control over, but are held accountable for complaints resulting from those problems.

    Advice to Management

    My advice is not to senior management as they are a lost cause. My advice is to the shareholders. Get rid of the currents leadership before they drive this company into the ground and your stock values along with it.


  7. Helpful (2)

    "Not a bad summer job for students, but would never work here full-time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Chicago, IL
    Current Employee - Sales Executive in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at JoS. A. Bank part-time (More than a year)

    Pros

    Decent hours, nice customers, easy product to sell, decent money on high-traffic holidays such as Christmas or near Father's Day.

    Cons

    Antiquated commission system, constant promotions make commission harder to achieve in low-traffic stores, employee discount worse than that offered to customers, upper management unresponsive to employee concerns.

    Advice to Management

    Give your employees the respect they deserve since they are crucial to your business succeeding.

  8. Helpful (4)

    "Depressing and poorly paid"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Chicago, IL
    Current Employee - Assistant Store Manager in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Have a job and have some cash that lasts me a day or two
    Occasional employee sale
    Coworkers are fun to be around

    Cons

    Antiquated payroll system, with low pay and expensive benefits. Commission is next to impossible to achieve, especially at the key holder level and above. Store managers get an automatic 3% commission on every sale, and take sales away from the staff that are making pennies a day. The store manager shouldn't have the highest sales in the store. Management could care less about your work life balance and extended hours for confusing sales are a joke. Obnoxious sales and promotions actually have customers making fun of the staff since they change so often. There is no technology at all in the company, the POS is old and antiquated, and everything is paper driven, each store probably has it's own forest of trees cut down on a regular basis.

    Advice to Management

    Completely overhaul the payroll and commission structure and make it WORTHwhile to work there, I mean the company has zero debt, INVEST in your workers!!!


  9. Helpful (2)

    "pretty poorly organized, lack of regard for alll levals of employees,no advancement,hires outside"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Chicago, IL
    Current Employee - Assistant Manager in Chicago, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    the only benifit i have is the customer base and fellow employees.not gratification of monentary sig, or motivation,hires outside managers that we are expected to train and managers sell against us while we do the paperwork and clean toilets

    Cons

    no chance to advance,no raises, no praise, expected to drop all to stay open longer hours,no customers at 10pm, open at 7am, no customers, no willing to listen to new ideas,

    Advice to Management

    listen to your employees, they are on the frontlines, customers are wrong sometimes,let choices be be given and let valued employees know it,oh,yes i forgot no one is valued are they


  10. Helpful (3)

    "worst place ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Chicago, IL
    Current Employee - Associate in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    This is a job secure company. The work/life balance is acceptable.

    Cons

    The pay is horrid, the work hours change all the time and without warning. It is very hard to grow within the company. If you don't mind staying at the bottom or never advancing with little pay, then your job is secure.

    Advice to Management

    Start over completely. They are too focused on "Platinum Service" towards their customers that they neglect their employees.


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