JoS. A. Bank Reviews | Glassdoor

JoS. A. Bank Reviews

Updated February 10, 2017
673 reviews

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Full-time Part-time

2.5
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Doug Ewert
115 Ratings

673 Employee Reviews

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Pros
  • The employee discount is to die for (in 23 reviews)

  • Great work environment, Regional directors are conscious of the team aspect of sales and do everything they can to make themselves one of the team (in 16 reviews)

Cons
More Pros and Cons

  1. "Work Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JoS. A. Bank full-time

    Pros

    The small work environment makes it feel like a family. You learn to rely on each other which can help things flow smoothly.

    Cons

    Sometimes its easy for there to be a shortage in help so it can be easy to feel stressed and overwhelmed.


  2. Helpful (1)

    "It was ok..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Assistant in Evanston, IL
    Current Employee - Sales Assistant in Evanston, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at JoS. A. Bank part-time (Less than a year)

    Pros

    it wasn't extraordinarily taxing, but my location was low traffic, so that probably had something to do with it...

    Cons

    sometimes when pinning the shirts, people would be reckless, so i'd end up getting jabbed *no pun intended* a bunch when organizing things.


  3. Helpful (1)

    "Display Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at JoS. A. Bank full-time

    Pros

    National Co. structured, good co network

    Cons

    I was cut from full time to 8-16 hrs/mo/store over 2 stores & then nationwide layoff. Only a handfull of full timers still exist in this position

    Advice to Management

    Ever since Men's Warehouse Mgt took over operations things went downhill fast except for adding custom suits to the lineup. JAB customers are quite different from Men's Warehouse & don't like being treated as such. The Co has always provided superior service & MW has watered that down at every level & the customers know it & many left. Things are in such Managerial Flux there is no employee confidence in their future there at any position They are closing more stores than opening, which I'm not aware of if there are any.


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  5. Helpful (1)

    "It depends on what you make of the situation."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive
    Former Employee - Sales Executive
    Neutral Outlook
    No opinion of CEO

    I worked at JoS. A. Bank part-time (Less than a year)

    Pros

    If you work in the right location you can take home over $800 a week in commission alone.
    As a college student you can meet some influential, local people and get their cards and contact info.
    (if your manager likes you) you can get weekends off or nights.

    Cons

    If the store you work in isn't busy you will not make enough money to live on.
    If you are not scheduled for the busy times, you will not make money.
    The "Employee Discount" is absolutely horrid, customers get a better price on many items.
    I had to quit this job because they refused to give me a schedule that would allow me to continue my college education. I was working over 40 hours a week while attempting to be a full time student, while other employees had nights and weekends off.

    Advice to Management

    Give sales people more of a role in sales.


  6. "Meh"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexible schedule with a good discount.

    Cons

    Backwards inventory system and unreasonable expectations. Limited hours available for scheduling, so difficult to take sick time if no one can cover.


  7. "Decent/Not Great... Recognize achievements"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent commission structure, pretty good discount, the people that work there are mostly good people and fun to work with, most customer interaction is fun

    Cons

    Retail, dealing with certain customers, benefits and promotion opportunities could be better.
    Store and Regional managers are favored and groomed for promotion, not based off of performance

    Advice to Management

    Find better ways to recognize talent in employees than time with company. Promote the best employees, not whomever has been with the company the longest


  8. Helpful (2)

    "assistant mgr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Assistant Manager in Colorado Springs, CO
    Current Employee - Assistant Manager in Colorado Springs, CO
    Recommends
    Positive Outlook

    I have been working at JoS. A. Bank full-time (More than a year)

    Pros

    Great co-workers. The people I work with have become family. My schedules have been fair and flexible. The pay has been consistent thru my time here, not a lot of highs or lows. The end of the year Holidays present opportunity for much higher commissions. My immediate manager is young but experienced within the company and has been very helpful. Upper management (RSM) has been helpful and fair. The RSM has loads of experience and has helped me at times on the Sales floor in a natural way that was seamless to the customer. From personal experience not every Regional Manager would step in to help in a sales on the floor, I like that he's not above lending a hand in ANY way that helps one of his stores or one of his staff. I find myself fortunate to be in a Region and store that is exceptional on every level.

    Cons

    There were times when due to circumstances beyond anyone's control that the hours became too many for my family. For quite some time it was every Sunday just because we couldn't find dependable staff. Not a lot of "Cons" here really. Speaking up for some Sundays off simply did what was needed.

    Advice to Management

    Teaching communication from the top down and the bottom up is necessary. Mostly communication from the bottom up can be a little intimidating just because its a huge corporation. Upper management may want to consider rewarding great ideas monetarily from store level on up thru the corporate ladder. There are lot of smart experienced educated people on every level with great ideas that could be used to improve our company. Many great companies will reward great ideas from any level so why not us too!


  9. "Department manager"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JoS. A. Bank part-time

    Pros

    Worked with easy going people. Store manager was flexible with your schedule.

    Cons

    Commission structure made it difficult to make commission unless you worked full time during busy hours.


  10. "Key Holder"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible schedule
    Laid back atmosphere
    enjoyed the company at first, able to truly learn the art of fit and tailoring, but began to realize it was hard to sell the product.

    Cons

    Terrible customer service helpline, since the purchase from mens wearhouse, you cant get ahold of anyone and many of the orders are a complete disaster.

    Advice to Management

    Nothing


  11. "Very poor leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Birmingham, AL
    Former Employee - Store Manager in Birmingham, AL
    Positive Outlook
    Disapproves of CEO

    I worked at JoS. A. Bank full-time (More than 5 years)

    Pros

    Opportunity to meet good people in the store.
    Decent employee discount.
    Benefits are competitive.
    Really very little I can say positive about this company any more.

    Cons

    Can't make a living in most stores at most positions.
    Men's Wearhouse has ruined this company. They don't want experienced, talented salesmen. They want young, inexperienced, insecure kids and lots of them. They train you to sell by literally reading a script to every customer. They are banking on the money they are saving by hiring people who will work for less than a livable wage, will make up for the revenue they will lose from nobody knowing what they are doing. Yes, reading their script is a better strategy than some teenager fumbling over their words, trying to sell something he knows nothing about.

    Advice to Management

    Stop running off the people who built this company. Experience and ability is valuable. Your strategy of cutting cost by weeding out anyone who makes a decent living in your stores will provide the short term boost in stock price you so desperately need but if you continue to enforce selling from a script you will wind up with an entire company full of people who don't know how to have a conversation. I know you don't believe it but that is a valuable skill in a sales position. If you continue on this path this company will not exist in a few short years.



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