Joe's Crab Shack Reviews

Updated February 2, 2016
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3.1
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Joe's Crab Shack CEO Ray Blanchette
Ray Blanchette
79 Ratings

Pros
  • Co workers can be fun to work with (in 13 reviews)

  • Fun environment to work in but very different restaurant to restaurant (in 18 reviews)

Cons
  • Long hours, not enough team work (in 12 reviews)

  • Long hours while understaffed can lead to no breaks on certain days (in 8 reviews)

More Pros and Cons

247 Employee Reviews

Sort: Popular Rating Date
  1. "ha"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good atmosphere. Co-workers are really nice. Great place to work and great people to be around.

    Cons

    Menu test is very detailed. You cannot work until test is taken.

    Advice to Management

    none none none none none none none none none none none none none noen none


  2. "Not bad, needs to give more hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server Specialist in Houston, TX
    Former Employee - Server Specialist in Houston, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Joe's Crab Shack full-time (Less than a year)

    Pros

    I started at $13/hour with this place because it is a "no tipping establishment." Let me be clear, cash tips are still coming in and are accepted discretely. Its good to know how much money I will be making on my next paycheck and it is a significant amount, but I would make more at $2.13/hour with tips.

    Cons

    They barely give me 25 hours/week, they don't give anyone close to 40, but that means close to 30 as well. A lot of people will take advantage of the "no tipping service" and we get parties of 20+ people whom we cater to every need and then they leave absolutely no tip. That needs to be fixed, I don't care if you're paying employees more, you need to show gratitude to your employees who are working their butts off and allow them to put an automatic gratuity on those specific bills.

    Advice to Management

    There's a reason why half the staff left when you went to no tipping, it needs to be fixed and corrected. People don't need to feel obligated to tip, but they shouldn't be reminded, constantly, that they don't have to.


  3. "A wonderful company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Hunt Valley, MD
    Current Employee - Server in Hunt Valley, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Joe's Crab Shack part-time (More than a year)

    Pros

    Great flexible hours. Love that all the scheduling is done online and getting your shift covered is never an issue. Plus you make money everyday.

    Cons

    Can be very stressful as is any job of this type. The Maryland patrons tend to get very upset about the crab cake recipe.

    Advice to Management

    Change the crab cake recipe.


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  5. "Good People"

    Star Star Star Star Star
    Former Employee - Internal Auditor
    Former Employee - Internal Auditor

    I worked at Joe's Crab Shack full-time (More than a year)

    Pros

    Casual atmosphere, great people, complimentary food

    Cons

    Top heavy, some people have egos


  6. "Joes crab shack interview"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Joe's Crab Shack full-time

    Pros

    Very fast interview. Laid back enviornment.

    Cons

    Lots of lazy. Dumb employees

    Advice to Management

    Stop hiring little dumb kids but other than that. Good place to work.


  7. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Jacksonville, FL
    Former Employee - Server in Jacksonville, FL
    Recommends
    Positive Outlook

    I worked at Joe's Crab Shack full-time (More than a year)

    Pros

    Fun and unique work. Dancing was fun. Decent hours. Decent tips depending on the time of year.

    Cons

    I have always hated big corps. that push their branding so hard on underpaid employees that are not in a long term position. I'm not selling my soul/selling out for a company....ever.

    Advice to Management

    No idea. Hang in there. I have worked at several Joe's and it seemed like the managment always hated their jobs.


  8. "Not too bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Long Beach, CA
    Former Employee - Anonymous Employee in Long Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Joe's Crab Shack (More than a year)

    Pros

    The environment was energetic and upbeat. Management were nice and everyone worked well. All in all it was a fun experience

    Cons

    The hours were too little and not much in the terms of training. The electrical and many appliances needed to be redone and the floor plan was a little crowded so it was hard to move around customers.


  9. "former host"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great hours and great pay

    Cons

    work can become stressful due to drama among coworkers


  10. "Hosting/Serving"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host in Austin, TX
    Current Employee - Host in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Joe's Crab Shack full-time (Less than a year)

    Pros

    The job is quite simple and you'll more than likely get hired due to the lack of staff.

    Cons

    The hourly pay rate is 5 dollars an hour plus tip share, so you're already making below minimum wage.


  11. "Ignite Restaurant Group (HQ)-A Dissapointment"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook

    Pros

    A paycheck every other week

    Cons

    Unorganized, political, authoritarian/fear induced management style, high turnover rate, lack of; development, recognition, and basic respect of employees.

    Advice to Management

    Take a much closer look at how managers are treating employees via anonymous surveys. The lack of quality leadership is attributing to the ongoing inefficiencies, turnover and financial struggles of the company.



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