John Lewis & Partners Reviews | Glassdoor

John Lewis & Partners Reviews

Updated September 22, 2018
886 reviews

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3.8
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Paula Nickolds
169 Ratings

886 Employee Reviews

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Pros
Cons
  • "Can be required to do long hours during seasonal times such as Christmas" (in 45 reviews)

  • "Now seems to be if you're manager likes you you get a pay rise anew manager not onhow good you do your job" (in 22 reviews)

More Pros and Cons

  1. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The care shown to employees, business model and over all working environment are great. You can really thrive with the company if you're able to deal with the hours and work hard.

    Cons

    The team around you really make or break your experience. Which is great if you have a good team and manager. If not it can be a little rough.


  2. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    best company to work for.

    Cons

    nothing i could figure out

  3. "no prospects"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Leicester, MA
    Former Employee - Sales Consultant in Leicester, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at John Lewis & Partners (Less than a year)

    Pros

    Nice conditions, Nice canteen, Good bonus/staff discount ..............Not bad training

    Cons

    No prospects, No management you cant really work up..POOR line Managers (often too young)...

    Advice to Management

    There no management, Hence no progression!


  4. Helpful (1)

    "Retail assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Selling Assistant EHT in Saint Albans, WV
    Former Employee - Selling Assistant EHT in Saint Albans, WV
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at John Lewis & Partners full-time (More than a year)

    Pros

    Everyone is a partner so gets a share.
    Good accountability
    Flexible hours can be available
    Good reputation

    Cons

    Negative staff attitudes
    Unsocial hours
    Working with the public can be stressful as well as rewarding
    Limited progression
    Hard to gain good pay

    Advice to Management

    Make employees feel more valued
    There is a strong sense of discontent in staff right now and I had to leave to get away from it all


  5. "TECH"

    StarStarStarStarStar
    Current Employee - Recruiter in Charlotte, NC
    Current Employee - Recruiter in Charlotte, NC

    I have been working at John Lewis & Partners full-time (More than 3 years)

    Pros

    fun, easy going, nice people

    Cons

    some hard hours, a couple of lazy coworkers


  6. "Great to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assisa in Manchester, England (UK)
    Former Employee - Sales Assisa in Manchester, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at John Lewis & Partners (Less than a year)

    Pros

    Good working environment.
    Good pay
    Staff discount

    Cons

    Not much help provided by the management.


  7. "Nice place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at John Lewis & Partners full-time

    Pros

    You get good discount at John Lewis and Waitrose & Partners.

    Cons

    Sometimes a bit disorganised.

  8. "Best retailer in UK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at John Lewis & Partners full-time

    Pros

    Community, work ethic, based on individual, has plans for surviving difficult retail trading

    Cons

    Does not always live up to values. Over managed. Senior management makes mistakes with limited accountability

    Advice to Management

    Live up to the original values of the business & don't over manage your staff


  9. "Selling Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Selling Partner in Watford, East of England, England (UK)
    Former Employee - Selling Partner in Watford, East of England, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at John Lewis & Partners part-time (More than a year)

    Pros

    Benefits - many exclusive to John Lewis/Waitrose Partners only
    Yearly bonus
    Training

    Cons

    Lack of career progression
    Senior Management can have little time for part-time workers


  10. "Pleasant job with many extra benefits"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at John Lewis & Partners part-time

    Pros

    Discount for John Lewis and Waitrose, as well as many other restaurants and shops. Annual bonus

    Cons

    Can be stressful environment around Christmas period


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