John Lewis & Partners Reviews | Glassdoor

John Lewis & Partners Reviews

Updated February 22, 2019
1,039 reviews

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3.7
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Recommend to a friend
Approve of CEO
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Paula Nickolds
209 Ratings

Employee Reviews

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Pros
  • "Great employee benefits, work life balance and general atmosphere" (in 30 reviews)

  • "Really good benefits for staff including subsidized meals and leisure benefits" (in 60 reviews)

Cons
  • "Can be required to do long hours during seasonal times such as Christmas" (in 49 reviews)

  • "Head Office Teams’ have recently been restructured resulting in many changes, due to a cost cutting exercise" (in 24 reviews)

More Pros and Cons

  1. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The care shown to employees, business model and over all working environment are great. You can really thrive with the company if you're able to deal with the hours and work hard.

    Cons

    The team around you really make or break your experience. Which is great if you have a good team and manager. If not it can be a little rough.


  2. "This is not the same company that I worked for"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at John Lewis & Partners full-time

    Pros

    I wouldn't know - this is not my former employer

    Cons

    Similar name as my former employer, but they insisted that I submit a review

  3. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    best company to work for.

    Cons

    nothing i could figure out


  4. "no prospects"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Leicester, MA
    Former Employee - Sales Consultant in Leicester, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at John Lewis & Partners (Less than a year)

    Pros

    Nice conditions, Nice canteen, Good bonus/staff discount ..............Not bad training

    Cons

    No prospects, No management you cant really work up..POOR line Managers (often too young)...

    Advice to Management

    There no management, Hence no progression!


  5. Helpful (1)

    "Retail assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Selling Assistant EHT in Saint Albans, WV
    Former Employee - Selling Assistant EHT in Saint Albans, WV
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at John Lewis & Partners full-time (More than a year)

    Pros

    Everyone is a partner so gets a share.
    Good accountability
    Flexible hours can be available
    Good reputation

    Cons

    Negative staff attitudes
    Unsocial hours
    Working with the public can be stressful as well as rewarding
    Limited progression
    Hard to gain good pay

    Advice to Management

    Make employees feel more valued
    There is a strong sense of discontent in staff right now and I had to leave to get away from it all


  6. "TECH"

    StarStarStarStarStar
    Current Employee - Recruiter in Charlotte, NC
    Current Employee - Recruiter in Charlotte, NC

    I have been working at John Lewis & Partners full-time (More than 3 years)

    Pros

    fun, easy going, nice people

    Cons

    some hard hours, a couple of lazy coworkers


  7. "Very Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in London, England (UK)
    Current Employee - Retail Sales Associate in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at John Lewis & Partners full-time (More than 3 years)

    Pros

    The company look after they partbers.

    Cons

    Nothing bad to say about John Lewis.

  8. Helpful (1)

    "sales"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at John Lewis & Partners part-time

    Pros

    fantastic ethos and bonus scheme

    Cons

    Lack of progression going forward


  9. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Selling Assistant, EHT
    Current Employee - Selling Assistant, EHT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at John Lewis & Partners part-time (More than 3 years)

    Pros

    Consistently support for customer service development
    Nice atmosphere
    Quite easy to transfer jobs around the business

    Cons

    Few career progression opportunities
    Lack of diversity (depending on branch)


  10. "Good Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at John Lewis & Partners full-time

    Pros

    friendly staff
    employee benefits
    voice your viewpoints

    Cons

    poor training
    lack of career opportunities