John Muir Health Reviews | Glassdoor

John Muir Health Reviews

Updated September 12, 2017
108 reviews

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3.6
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Calvin (Cal) Knight
44 Ratings

108 Employee Reviews

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Pros
  • Great company with very good benefits (in 16 reviews)

  • High quality patient care and employees at all levels passionate about what they do and how to make the best possible patient experience (in 11 reviews)

Cons
  • Low pay for Patient care assistant or (in 5 reviews)

  • New management doesn't have a clue about the John Muir culture (in 3 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Love JMPN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Walnut Creek, CA
    Current Employee - Anonymous Employee in Walnut Creek, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at John Muir Health full-time (More than a year)

    Pros

    Team-oriented, great benefits, transformational leadership, beautiful facilities, positive work environment and staff, has an involved Employee Satisfaction Team, it's a Highly-Reliable-Organization (HRO).

    Cons

    People stay at John Muir, so it can be hard to find open positions. Salaries are competitive, but not as high, (especially for entry-level positions) as some other healthcare organizations.

    Advice to Management

    Remember that every decision trickles down to patient care. As John Muir grows and expands, we need to remember that our patients need to come first, and our employees on the front line need to be sufficiently trained and recognized to ensure the best patient experience.


  2. "John Muir Medical Center, Walnut Creek center is a great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Brentwood, CA
    Current Employee - Registered Nurse in Brentwood, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at John Muir Health part-time (More than 10 years)

    Pros

    • Good pay and benefits
    • Supportive and professional coworkers
    • Good staffing levels.
    • Feels like family.
    • Flexible scheduling.

    Cons

    • Management is increasingly becoming bureaucratic.
    • Hyper-focus on advertising buzz words makes the atmosphere feel contrived.
    • No union now means the employees at WC campus have no voice, it didn't feel that way in the past.

    Advice to Management

    Stop being so focused on branding and get back to the basics of patient centered care. The "John Muir Way" was the right way.

  3. "Patient care assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at John Muir Health part-time

    Pros

    Awesome staff,Relaxed job, Good benefits, Clean Hospital and Excellent Human Resources team

    Cons

    Low pay for Patient care assistant or patient care technician positions. Usually contract you per diem and they call you at very early hours or in the middle of the night to tell you "don't come in" , which isn't pleasing to deal with for such a low paying job (it would make sense if you were an RN, PA, NP, MD, or perhaps even an LVN etc)


  4. Helpful (1)

    "Staff Nurse RN II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff RN in Danville, CA
    Former Employee - Staff RN in Danville, CA

    I worked at John Muir Health full-time (More than 10 years)

    Pros

    Stellar and professional work environment! The nursing staff is hired very carefully and thus excellent outcomes!

    Cons

    Annual bonus could be bigger!

    Advice to Management

    Keep up the great work!


  5. "Social services clinician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at John Muir Health full-time

    Pros

    Excellent patient care
    Coworkers are conscientious & knowlegeable

    Cons

    Some managers lack good management skills


  6. Helpful (2)

    "Information Technology Departmenet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Management Office Process Specialist/Project Management in Walnut Creek, CA
    Former Employee - Project Management Office Process Specialist/Project Management in Walnut Creek, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at John Muir Health full-time (More than 5 years)

    Pros

    Knowledgeable and collaborative employees.

    Cons

    value resources and skilled employees

    Advice to Management

    Look at long-term gains, not short-term financial benefits


  7. Helpful (1)

    "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    The people are wonderful to work with, pay and benefits are competitive. Employee's care about patients and family.

    Cons

    It was once a close knit culture and felt like a large family, the culture is changing to move with the time. It has a more corporate feel. The organization is growing.

  8. Helpful (4)

    "This review is exclusively for Medical Surgical ICU, Walnut Creek Location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ICU RN in Walnut Creek, CA
    Former Employee - ICU RN in Walnut Creek, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at John Muir Health full-time (More than a year)

    Pros

    Good team work and good people on the unit.

    Cons

    For beginners this hospital is non union which means no granteed increases on pay ever, one of the lowest paid for RN's in the area. Don't count on getting any breaks in a 12 hour shift other than your unpaid 30 you clock out for and even then there will be no one to watch your patients, you will get back on the floor seeing your patients IV's out because no one was watching your patient. there are alot of charge nurses there which have been there for a long time, who cant even start an IV(scary in ICU) these are the folks that are supposed to be your resource, they have been charges for so long that they have no bedside experience yet they are left to watch your patients when your on your unpaid 30 min break you clock out for. If you speak out and question the patient safety they will make sure to give you the worst assignments with no opportunities to grow educationally.( black listed basically)
    I'm sure John Muir Health at one point was a great hospital to work for but that is no longer the case, at one point there will be a class action lawsuit against all the missed breaks for nurses as well as a state investigation on the ratio laws that are constantly broken on the unit, especially on night shift.do not put yourself or your license on the line for a organization that is reckless to save money, yet management is getting all kinds of bonuses.
    Explains why more than half the staff are travelers even travelers make comments such as "I will never come back here". Also if your hired for night shift you will never have an opportunity to move to days, they will hire externally for days and you wont get a chance to move up another wonderful perks working at a non union hospital.
    management will say things to you like dont change sheet if they are not visibly soiled when you give your patients baths at night!! really? because you can see germs!!! especially for our most vulnerable patient population in intensive care that's disgusting for an ICU. the medical surgical ICU still has carpets? which they might clean once a month but yet they got a brand new cafeteria for the hospital which shows what the management is more concerned about.
    retention is terrible of the 4 nurses I got hired with, all are already gone.

    Advice to Management

    give your nurses breaks, your going to loose alot more nurses and have a bad reputation in the area if you keep doing what your doing. Reconsider some of the manager in ICU, they are destroying the unit. Wake up Calvin Knight.

    John Muir Health Response

    Aug 31, 2017 – Human Resources Business Partner

    Thank you for taking the time to share both the “Pros” and “Cons”, as a former John Muir Health employee. We are confident that our RN salary range is competitive with the market for the Bay Area... More


  9. Helpful (3)

    "IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in Walnut Creek, CA
    Former Employee - IT Manager in Walnut Creek, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at John Muir Health full-time (More than a year)

    Pros

    They have a great pay scale.

    Cons

    This company does not investigate improper business practices. Hr employees are all new no experience. Too many new people at once. IT not any better!

    Advice to Management

    Improper training

    John Muir Health Response

    Aug 29, 2017 – Human Resources Business Partner

    Thank you for taking the time to share your “Pros” and “Cons”, as a former employee in our IT Department. John Muir Health takes pride in our Learning and Development curriculum. We provide a wide... More


  10. Helpful (4)

    "Nurses have to deal with poor management and favoritism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Walnut Creek, CA
    Current Employee - Registered Nurse in Walnut Creek, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at John Muir Health full-time (More than 10 years)

    Pros

    Wages & benefits are about all, unless you fit into a clique

    Cons

    supervisors give preference to those they like and are from the same culture, at the expense of being fair and equal to all. They say one thing and do another. It's like high school all over again but with lives at stake, literally. Schedules do not take into account that state law requires breaks for RN's, but no one is there to cover for you, so if you take a break, your patients are left with no nurse. In more than 10 years I can count on two hands how many 15 minute breaks I have had.

    Advice to Management

    Start trying to help your RN's instead of setting them up to fail and get burned out. Actually have a resource nurse that is there to help and give breaks and meal time to the RN's assigned to a team of patients. 1 resource nurse can cover 7 or 8 others in a 12 hour

    John Muir Health Response

    Apr 27, 2017 – Human Resources Business partner

    Thank you for your feedback; this is why we encourage our employees to engage with us, sharing their concerns in the Employee Survey! It is our every intention to ensure our workplace exceeds... More


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