John Muir Health Reviews | Glassdoor

John Muir Health Reviews

Updated August 12, 2017
105 reviews

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3.5
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Calvin (Cal) Knight
41 Ratings

105 Employee Reviews

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Pros
  • Great company with very good benefits (in 15 reviews)

  • High quality patient care and employees at all levels passionate about what they do and how to make the best possible patient experience (in 10 reviews)

Cons
  • Typical disconnect between management and staff regarding day to day realities of patient care (in 4 reviews)

  • New management doesn't have a clue about the John Muir culture (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Staff Nurse RN II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff RN in Danville, CA
    Former Employee - Staff RN in Danville, CA

    I worked at John Muir Health full-time (More than 10 years)

    Pros

    Stellar and professional work environment! The nursing staff is hired very carefully and thus excellent outcomes!

    Cons

    Annual bonus could be bigger!

    Advice to Management

    Keep up the great work!


  2. Helpful (3)

    "This review is exclusively for Medical Surgical ICU, Walnut Creek Location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ICU RN in Walnut Creek, CA
    Former Employee - ICU RN in Walnut Creek, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at John Muir Health full-time (More than a year)

    Pros

    Good team work and good people on the unit.

    Cons

    For beginners this hospital is non union which means no granteed increases on pay ever, one of the lowest paid for RN's in the area. Don't count on getting any breaks in a 12 hour shift other than your unpaid 30 you clock out for and even then there will be no one to watch your patients, you will get back on the floor seeing your patients IV's out because no one was watching your patient. there are alot of charge nurses there which have been there for a long time, who cant even start an IV(scary in ICU) these are the folks that are supposed to be your resource, they have been charges for so long that they have no bedside experience yet they are left to watch your patients when your on your unpaid 30 min break you clock out for. If you speak out and question the patient safety they will make sure to give you the worst assignments with no opportunities to grow educationally.( black listed basically)
    I'm sure John Muir Health at one point was a great hospital to work for but that is no longer the case, at one point there will be a class action lawsuit against all the missed breaks for nurses as well as a state investigation on the ratio laws that are constantly broken on the unit, especially on night shift.do not put yourself or your license on the line for a organization that is reckless to save money, yet management is getting all kinds of bonuses.
    Explains why more than half the staff are travelers even travelers make comments such as "I will never come back here". Also if your hired for night shift you will never have an opportunity to move to days, they will hire externally for days and you wont get a chance to move up another wonderful perks working at a non union hospital.
    management will say things to you like dont change sheet if they are not visibly soiled when you give your patients baths at night!! really? because you can see germs!!! especially for our most vulnerable patient population in intensive care that's disgusting for an ICU. the medical surgical ICU still has carpets? which they might clean once a month but yet they got a brand new cafeteria for the hospital which shows what the management is more concerned about.
    retention is terrible of the 4 nurses I got hired with, all are already gone.

    Advice to Management

    give your nurses breaks, your going to loose alot more nurses and have a bad reputation in the area if you keep doing what your doing. Reconsider some of the manager in ICU, they are destroying the unit. Wake up Calvin Knight.

  3. Helpful (2)

    "Information Technology Departmenet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Management Office Process Specialist/Project Management in Walnut Creek, CA
    Former Employee - Project Management Office Process Specialist/Project Management in Walnut Creek, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at John Muir Health full-time (More than 5 years)

    Pros

    Knowledgeable and collaborative employees.

    Cons

    value resources and skilled employees

    Advice to Management

    Look at long-term gains, not short-term financial benefits


  4. Helpful (2)

    "IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in Walnut Creek, CA
    Former Employee - IT Manager in Walnut Creek, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at John Muir Health full-time (More than a year)

    Pros

    They have a great pay scale.

    Cons

    This company does not investigate improper business practices. Hr employees are all new no experience. Too many new people at once. IT not any better!

    Advice to Management

    Improper training


  5. Helpful (1)

    "Love JMPN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Walnut Creek, CA
    Current Employee - Anonymous Employee in Walnut Creek, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at John Muir Health full-time (More than a year)

    Pros

    Team-oriented, great benefits, transformational leadership, beautiful facilities, positive work environment and staff, has an involved Employee Satisfaction Team, it's a Highly-Reliable-Organization (HRO).

    Cons

    People stay at John Muir, so it can be hard to find open positions. Salaries are competitive, but not as high, (especially for entry-level positions) as some other healthcare organizations.

    Advice to Management

    Remember that every decision trickles down to patient care. As John Muir grows and expands, we need to remember that our patients need to come first, and our employees on the front line need to be sufficiently trained and recognized to ensure the best patient experience.


  6. Helpful (1)

    "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    The people are wonderful to work with, pay and benefits are competitive. Employee's care about patients and family.

    Cons

    It was once a close knit culture and felt like a large family, the culture is changing to move with the time. It has a more corporate feel. The organization is growing.


  7. "Avoid the MSO"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at John Muir Health full-time

    Pros

    Friendly group of FTEs and consultants. People are largely driven by a desire to improve healthcare from the technical side. Pay was good and lots of flexibility for consultants.

    Cons

    Leadership/management lacking in people skills resulting in a constant uncomfortably awkward tension. Really apparent at the director level with significant politics/drama.

  8. Helpful (4)

    "Nurses have to deal with poor management and favoritism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Walnut Creek, CA
    Current Employee - Registered Nurse in Walnut Creek, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at John Muir Health full-time (More than 10 years)

    Pros

    Wages & benefits are about all, unless you fit into a clique

    Cons

    supervisors give preference to those they like and are from the same culture, at the expense of being fair and equal to all. They say one thing and do another. It's like high school all over again but with lives at stake, literally. Schedules do not take into account that state law requires breaks for RN's, but no one is there to cover for you, so if you take a break, your patients are left with no nurse. In more than 10 years I can count on two hands how many 15 minute breaks I have had.

    Advice to Management

    Start trying to help your RN's instead of setting them up to fail and get burned out. Actually have a resource nurse that is there to help and give breaks and meal time to the RN's assigned to a team of patients. 1 resource nurse can cover 7 or 8 others in a 12 hour

    John Muir Health Response

    Apr 27, 2017 – Human Resources Business partner

    Thank you for your feedback; this is why we encourage our employees to engage with us, sharing their concerns in the Employee Survey! It is our every intention to ensure our workplace exceeds... More


  9. "Great company to work for"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at John Muir Health full-time

    Pros

    Everyone is very dedicated to their work and I have only had a positive experience.

    Cons

    Not any that I can think of


  10. "Ancillary Staff for Concord and WC campuses"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at John Muir Health part-time (More than 5 years)

    Pros

    Great Co-Workers!; nice facilities; financial compensation for certifications

    Cons

    Typical disconnect between management and staff regarding day to day realities of patient care. High productivity demands while simultaneously claiming patient's come first. Benefits (both health insurance and perk programs like scholarships, etc.) were slowly disappearing when I left.

    Advice to Management

    Reconcile productivity expectations with new HCAPS reimbursement protocols of patient satisfaction. Ask employees if they have thoughts on ways to increase efficiency before paying an outside company to make changes in departments they never even bothered to speak with.


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