Joie de Vivre Reviews | Glassdoor

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Joie de Vivre Reviews

Updated January 5, 2018
53 reviews

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3.6
StarStarStarStarStar
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Joie de Vivre CEO Jamie Sabatier
Jamie Sabatier
1 Rating

53 Employee Reviews

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Pros
  • The ceo, Chip Conley is a great guy (in 3 reviews)

  • Excellent benefits package at the Dream Inn which is longer JDV (in 4 reviews)

Cons
  • Upper management is cheap, cutting corners by overworking managers til they burn out (in 4 reviews)

More Pros and Cons

  1. "Overall a great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Group Sales Manager in San Francisco, CA
    Current Employee - Group Sales Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Joie de Vivre (More than a year)

    Pros

    Great people, decent pay, good values

    Cons

    Ever since they joined with Destination it has been geared towards the large properties

    Advice to Management

    Take care of the urban properties and value them

    Joie de Vivre Response

    Dec 22, 2017 – Recruiting Manager

    Thank you for your feedback about your experience with Joie de Vivre Hotels! We are happy to hear your time with our talented team members and our core values resonates with you! Each one of our... More


  2. "Waterfront Hotel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - HOUSEMAN in Oakland, CA
    Former Employee - HOUSEMAN in Oakland, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Joie de Vivre full-time (More than a year)

    Pros

    Managemnt is pretty nice to one another

    Cons

    If working in the housekeeping department, language barrier. Plain & simple.

    Advice to Management

    Hire more fluent English-speaking people for your housekeeping departments

    Joie de Vivre Response

    Jan 9, 2018 – Recruiting Manager

    Thank you for taking the time to share your feedback about your experience with the Waterfront Hotel! We are happy to hear the Waterfront Hotel management team works well with and supports one... More

  3. "Good people that care!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bellman in San Francisco, CA
    Former Employee - Bellman in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Joie de Vivre full-time (More than a year)

    Pros

    Coworkers felt like friends and family. Many I still keep in contact with.

    Cons

    There was a long "probation period" before any health coverage kicked in.

    Joie de Vivre Response

    Dec 7, 2017 – Recruiting Manager

    Thank you for reaching out! We greatly appreciate your feedback regarding your time with one of our fabulous Joie de Vivre Hotels! The way our amazing team members treat and support each other are... More


  4. "Amazing Company Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Joie de Vivre full-time (More than 3 years)

    Pros

    A supportive company that takes care of its employees as well as it takes care of its guests!

    Cons

    The company benefits program wasn't the best.


  5. "Hotel Vitale - Mixed Feelings"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FOH in San Francisco, CA
    Former Employee - FOH in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Joie de Vivre full-time (More than a year)

    Pros

    Employees were pleasant to each other and managers were approachable and easy to talk to, especially Danielle and Leo. The location is easily accessible if you are taking public transportation as well. The FOH employees are still very guest-oriented even though short-staffed.

    Cons

    Training was very tough and almost non-existent due to being short-staffed. The "birthday celebrations" were mainly celebrated by managers and none of the employees with the actual birthdays during the month...Employees and managers, specially HR are also being stretched VERY thinly causing long time employees to leave, low morale, and high employee turnover rate. Employees also complain a lot and it creates an unpleasant working environment for others. Upper management also didn't seem to care as much as they said they did, or maybe they were too stressed out?

    In conclusion, it felt like the merge with Destination Hotels didn't really benefit this property. It's more just a cash cow because of it's location.

    Advice to Management

    Listen to your employees' concerns and suggestions, show your support rather than just saying it, and advocate for your employees. Stretching your staff thin will eventually break even the best and most loyal employees.


  6. "Fun and personable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Joie de Vivre full-time

    Pros

    Several opportunities to cross train and work on creative projects for the company.

    Cons

    Union environment at most hotels.


  7. "Sad Changes"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Joie de Vivre full-time

    Pros

    Was a very happy place to work, truly understood and wanted to cater to customers in a hospitable and fun way.

    Cons

    Once the company sold, it just went south. Same as all the other management companies now, not true hospitality companies, only trying to make a dollar for real estate investment trusts.

  8. "Ch-Ch-Ch-Changes...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Joie de Vivre full-time (More than a year)

    Pros

    Chip Conley made it awesome!

    Cons

    New owners lacked his vision.


  9. "Sales Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Coordinator in San Francisco, CA
    Current Employee - Sales Coordinator in San Francisco, CA
    Recommends
    Approves of CEO

    I have been working at Joie de Vivre full-time (More than a year)

    Pros

    More independent, can take lunches and breaks when convenient, can make quick work-errands if needed at my leisure, start and finish my own work no need to pass on duties I can see everything through. Great way to get your foot in the door to become manager. Lots of opportunities to observe and participate in managerial meetings, finding solutions and making important decisions.

    Cons

    Some managerial duties may fall on this department, but no manager perks. However, that's a part of the upwards ladder anywhere you go.

    Advice to Management

    Offer more opportunities to train those in this position who want to move up, especially in the company.


  10. "Front Office Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Office Supervisor in San Francisco, CA
    Current Employee - Front Office Supervisor in San Francisco, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Joie de Vivre full-time (Less than a year)

    Pros

    JDV lets you be yourself. There's no corporate script on what you can say or do. Gives the employees freedom to be professional but have fun. I've been able to cultivate relationships with frequent guests.

    Cons

    The company is changing and that does create some chaos. What worked last week might not work next week.

    Advice to Management

    Figure yourselves out.


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