Joie de Vivre Reviews | Glassdoor

Joie de Vivre Reviews

Updated August 28, 2017
12 reviews

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3.0
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Joie de Vivre CEO Jamie Sabatier
Jamie Sabatier
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12 Employee Reviews

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Pros
  • The ceo, Chip Conley is a great guy (in 3 reviews)

  • Excellent benefits package at the Dream Inn which is longer JDV (in 4 reviews)

Cons
  • Upper management is cheap, cutting corners by overworking managers til they burn out (in 4 reviews)

More Pros and Cons

  1. "Hotel Vitale - Mixed Feelings"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FOH in San Francisco, CA
    Former Employee - FOH in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Joie de Vivre full-time (More than a year)

    Pros

    Employees were pleasant to each other and managers were approachable and easy to talk to, especially Danielle and Leo. The location is easily accessible if you are taking public transportation as well. The FOH employees are still very guest-oriented even though short-staffed.

    Cons

    Training was very tough and almost non-existent due to being short-staffed. The "birthday celebrations" were mainly celebrated by managers and none of the employees with the actual birthdays during the month...Employees and managers, specially HR are also being stretched VERY thinly causing long time employees to leave, low morale, and high employee turnover rate. Employees also complain a lot and it creates an unpleasant working environment for others. Upper management also didn't seem to care as much as they said they did, or maybe they were too stressed out?

    In conclusion, it felt like the merge with Destination Hotels didn't really benefit this property. It's more just a cash cow because of it's location.

    Advice to Management

    Listen to your employees' concerns and suggestions, show your support rather than just saying it, and advocate for your employees. Stretching your staff thin will eventually break even the best and most loyal employees.


  2. "It a OK place"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Joie de Vivre part-time (Less than a year)

    Pros

    Hired me with no experience.

    Cons

    Hard to get time off. Short staffed. Bad training.

    Advice to Management

    Get your people trained.

  3. "Management fake"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk in Santa Cruz, CA
    Current Employee - Front Desk in Santa Cruz, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Joie de Vivre (More than 3 years)

    Pros

    Excellent benefits package at the Dream Inn which is longer JDV. Most likely because we are a unionized property.

    Cons

    Managers are fake and are more concerned with squeezing every penny than the needs of the guests. Implement programs that guest don't approve of then blame the employees when guests are unhappy

    Advice to Management

    Inspire your stafff and actually show them that you value their employment rather than blaming them for your policies


  4. "'Living the Dream'"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Supervisor
    Former Employee - Security Supervisor
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome, young & friendly staff, high energy and upbeat atmosphere, room for growth within company

    Cons

    No cons to talk about!

    Advice to Management

    People do make mistake! Sometimes one does deserve a second chance!


  5. Helpful (1)

    "Bellman"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bellman in San Francisco, CA
    Former Employee - Bellman in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    For the most part it was a good place to work. The people I worked with were fun to be around and the health insurance was great. I'd definitely recommend.

    Cons

    Typical downsides of any service industry job. You'll be expected to work nights, weekends, and holidays. Dealing with the general public in a luxury hotel can be grating at times.

    Advice to Management

    I think there could be more flexibility when it comes to scheduling...at times it was difficult to plan for much of a life outside of work.


  6. Helpful (2)

    "typical JDV property"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in San Francisco, CA
    Current Employee - Front Desk Agent in San Francisco, CA
    Recommends
    Neutral Outlook

    Pros

    Nice managers. people seam really nice at first. They will work with you on your schedule.

    Cons

    jdv hotels are always old buildings and jdv always acts like they are in the middle of owners of the properties and at the mercy of our economy when the face is that most properties are cash cows and they just don't reinvest. internet crashes, overbooking and managers playing favorites are my experience. also since the founder stepped down as ceo and jdv merged with an east coast brand, the sf corp. culture in the company had died.

    Advice to Management

    none


  7. "Great company, lack of employee Training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Coordinator in San Francisco, CA
    Former Employee - Sales Coordinator in San Francisco, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at Joie de Vivre full-time (More than a year)

    Pros

    Positive feedback from management, great customer engagement with guests, always make sure guests are satisfied and take care of on a daily basis.

    Cons

    Lack of management training, Limited
    HR resources, lack of training for career advancement, limited resources for employees looking for career growth.

    Advice to Management

    None

  8. Helpful (1)

    "Lacks Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Joie de Vivre full-time (More than 3 years)

    Pros

    Most staff are very nice.

    Cons

    Managers are amateurs. No mentoring, training, succession planning, or even reviews. Good employees either get lost in the shuffle or wake up and leave to find a company they can grow with. Poor employees go unnoticed or tolerated.

    Advice to Management

    Hire stronger managers or take the time to train managers to be effective. Hold them accountable for their departments. Do not accept sub standard managers because the GM simply likes them. Have stricter guidelines in terms of developing people & product. If you want to play with the big boys you need to train like the big boys.

    By the way, Stephen Brandman is no longer CEO. You need to update your post...


  9. Helpful (1)

    "Lost its Charm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Office Supervisor
    Current Employee - Front Office Supervisor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Joie de Vivre full-time (More than 3 years)

    Pros

    Locations
    Primarily located in amazing Bay Area.
    People
    The employees who have been working since before the merger (few and fewer as time goes by) remember what company used to stand for

    Cons

    Lost its culture after merger
    Should never have accepted Prtizker and Geolo Capital buy. Down hill from there.
    Doesn't care about employees anymore.

    Advice to Management

    Leave Thompson Hotels. Bring back Chip!!!
    Develop strategies to retain employees (pay, benefits)
    Bring back Holiday Party.


  10. Helpful (7)

    "Transition and Evolution of a Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    No opinion of CEO

    Pros

    The people are, or were, great. Being associated with a widely recognized brand and one of the biggest boutique hotel companies in the country.

    Cons

    There have been so many changes at Joie de Vivre over the years, but the most drastic occurred recently when Thompson Hotels took over operations. Ouch! Joie de Vivre's once unique culture, warm and friendly people, fun environment, and focus on retaining top talent has left the building, along with visionary founder and former CEO, Chip Conley.

    Advice to Management

    Get real! Pay your people what their worth and respect how loyal and hard they work for you.


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