Jollibee Reviews | Glassdoor

Jollibee Reviews

Updated May 22, 2017
140 reviews

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Full-time Part-time

3.9
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Jollibee Chairman, President and CEO Tony Tan Caktiong
Tony Tan Caktiong
87 Ratings

140 Employee Reviews

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Pros
Cons
  • Time management problem, because I'm studying (in 4 reviews)

  • Time constraints for working student (in 3 reviews)

More Pros and Cons

  1. "Service Crew"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative Services in San Francisco, CA
    Former Employee - Creative Services in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jollibee full-time (More than 3 years)

    Pros

    To expand your experienced to different customer that will make you confident.

    Cons

    My Time Management will affect mystudy

    Advice to Management

    Thank you for giving me an opportunity to share my energy in your company.


  2. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Hacienda Heights, Los Angeles, CA
    Former Employee - Cashier in Hacienda Heights, Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jollibee part-time (More than a year)

    Pros

    Great employees! Feels like you're getting paid with your happiness. Specially when you're helping your customer and you'll see their happy face or smiling back at you because of your out of the box customer service.

    Cons

    The cocky customer in drive thru when there's long line. They think that they're the only one in the drive thru. They're gonna cuss at you, theyre gonna ask you "is this a drive thru?" Why you guys took so long blahblah" or sometimes they choose to get both thigh chicken and if there's no more thigh or we can give mix only like thigh and leg theyre going to get mad. They will say "I'm RN so you better give me 2 thighs instead of 1 thigh and 1 leg chicken" so be prepared to the rude customers


  3. Helpful (3)

    "Review Title"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Crew in Killeen, TX
    Former Employee - Service Crew in Killeen, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jollibee (Less than a year)

    Pros

    Good for first time employee

    Cons

    No cons working with them


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "It was a stressful experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Jersey City, NJ
    Current Employee - Cashier in Jersey City, NJ
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    To basically get money for yourself

    Cons

    It is always busy on the weekends and they always play favoritism there

    Advice to Management

    Think about the people who have been working there forever.


  6. "All the fun,"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Stockton, CA
    Current Employee - Cashier in Stockton, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jollibee part-time (Less than a year)

    Pros

    The managers are great, co workers are the best!

    Cons

    You cant please everyone, even your coworkers.


  7. "Jollibee"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Grill and Dishwasher in Daly City, CA
    Former Employee - Grill and Dishwasher in Daly City, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Easy to find friends. Fun co-workers

    Cons

    Low wages, no benefits. The work responsibility for one person are too much.

    Advice to Management

    Be fair to your employees. Put some more people on the grill. One person can't handle all the responsibility.


  8. Helpful (1)

    "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Hours, bonuses, fun workplace, and learning values

    Cons

    There are days that we are clearly understaffed. The management only look at the morning shift problems and not the evening shift


  9. "Not bad for a part time job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Really easy hours and simple job.

    Cons

    Very entitled and rude customers. Long lines out the door when there are busy days.


  10. "RM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Knowledge you get, competitiveness and happy place

    Cons

    Management bias in treating people .

    Advice to Management

    HR needs to go in between and stop being blinded.


  11. Helpful (3)

    "Co-workers or supervisors talking behind your back."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier
    Current Employee - Cashier
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Jollibee part-time (Less than a year)

    Pros

    It is fun yes. Working here makes me feel home. "Some" co-workers are my friends. "Some" supervisors or managers are good. The food is very delicious and the benefits are equally great.

    Cons

    Favoritism. Some lazy co-workers who takes advantage of you because they know you work harder than them. Some supervisors blames you instead when it was not really your fault and it was someone else's. You get criticized and backstabbed when you're new! (Based on my own experience and it hurts me to tell you that i've heard my supervisor talking behind my back with my own ears. She was even laughing!)

    Advice to Management

    My advice is be more aware of your promotions, Jollibee. Some supervisors or managers don't actually know the meaning of leadership and respect.


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