Jollibee Reviews | Glassdoor

Jollibee Reviews

Updated November 30, 2017
155 reviews

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4.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Jollibee Chairman, President and CEO Tony Tan Caktiong
Tony Tan Caktiong
95 Ratings

155 Employee Reviews

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Pros
  • Great training to start for a part time (in 5 reviews)

  • A working environment wherein you feel part of a family (in 5 reviews)

Cons
  • Time management problem, because I'm studying (in 4 reviews)

  • Time constraints for working student (in 3 reviews)

More Pros and Cons

  1. "cashier/customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jollibee part-time

    Pros

    family oriented environment, Filipino enriched culture, welcoming

    Cons

    Two weeks notice of when you will not be coming into work, work during the holidays

    Advice to Management

    Continue what you're doing with your company, its an excellent location that brings home the true essence of Filipino fast food.


  2. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jollibee part-time

    Pros

    great customer service, good environment, quality and integrity

    Cons

    I do not have anything at this time, very pleased.

    Advice to Management

    Keep the team work fluidity of the employees going. I love the environment partly for the workers themselves.

  3. Helpful (1)

    "Service Crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative Services in San Francisco, CA
    Former Employee - Creative Services in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jollibee full-time (More than 3 years)

    Pros

    To expand your experienced to different customer that will make you confident.

    Cons

    My Time Management will affect mystudy

    Advice to Management

    Thank you for giving me an opportunity to share my energy in your company.


  4. "Not bad for a part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Really easy hours and simple job.

    Cons

    Very entitled and rude customers. Long lines out the door when there are busy days.


  5. "RM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Knowledge you get, competitiveness and happy place

    Cons

    Management bias in treating people .

    Advice to Management

    HR needs to go in between and stop being blinded.


  6. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Hacienda Heights, Los Angeles, CA
    Former Employee - Cashier in Hacienda Heights, Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jollibee part-time (More than a year)

    Pros

    Great employees! Feels like you're getting paid with your happiness. Specially when you're helping your customer and you'll see their happy face or smiling back at you because of your out of the box customer service.

    Cons

    The cocky customer in drive thru when there's long line. They think that they're the only one in the drive thru. They're gonna cuss at you, theyre gonna ask you "is this a drive thru?" Why you guys took so long blahblah" or sometimes they choose to get both thigh chicken and if there's no more thigh or we can give mix only like thigh and leg theyre going to get mad. They will say "I'm RN so you better give me 2 thighs instead of 1 thigh and 1 leg chicken" so be prepared to the rude customers


  7. Helpful (3)

    "Co-workers or supervisors talking behind your back."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier
    Current Employee - Cashier
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Jollibee part-time (Less than a year)

    Pros

    It is fun yes. Working here makes me feel home. "Some" co-workers are my friends. "Some" supervisors or managers are good. The food is very delicious and the benefits are equally great.

    Cons

    Favoritism. Some lazy co-workers who takes advantage of you because they know you work harder than them. Some supervisors blames you instead when it was not really your fault and it was someone else's. You get criticized and backstabbed when you're new! (Based on my own experience and it hurts me to tell you that i've heard my supervisor talking behind my back with my own ears. She was even laughing!)

    Advice to Management

    My advice is be more aware of your promotions, Jollibee. Some supervisors or managers don't actually know the meaning of leadership and respect.

  8. Helpful (3)

    "Review Title"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Crew in Killeen, TX
    Former Employee - Service Crew in Killeen, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jollibee (Less than a year)

    Pros

    Good for first time employee

    Cons

    No cons working with them


  9. Helpful (1)

    "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Hours, bonuses, fun workplace, and learning values

    Cons

    There are days that we are clearly understaffed. The management only look at the morning shift problems and not the evening shift


  10. "Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    I love coming to work because my coworkers are fun and amazing

    Cons

    We only have 30 mins break per shift


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