Jones Day Reviews in Cleveland, OH | Glassdoor

Jones Day Cleveland Reviews

To filter reviews, or .

Found 20 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
58%
Recommend to a Friend
57%
Approve of CEO
Jones Day CEO Stephen J. Brogan
Stephen J. Brogan
10 Ratings
Pros
  • "Great People Great Location Hours are goods compared other biglaw(in 8 reviews)

  • "lively work environment, diverse set of people(in 8 reviews)

Cons
More Pros and Cons
  1. Helpful (1)

    attorney

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Attorney in Cleveland, OH
    Recommends
    Positive Outlook

    I worked at Jones Day

    Pros

    Fabulous people. Great work environment. Everyone there is highly professional and an expert in their field. And the food is great!

    Cons

    There were not very good benefits

  2. Has it together but needs better comms w/ users & IT teams need to work better together

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Help Desk Specialist in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jones Day full-time for more than 4 years

    Pros

    - Well-defined roles. - Team environment, with lots of assistance. - Internal knowledge base. - Lots of knowledge sharing and learning opportunities. - Opportunities to develop and advance within hierarchy. - Business-casual dress; tie optional. - Select, casual Fridays/jeans days for $5 charity donation. - Hour-long lunches. - Can leave work at the door when shift ends (i.e., good work/life balance). - Plenty...

    Show More

    Cons

    - Slow, buggy ticketing system. - Teams at different levels do not work well together. - End users' expectations are extremely high (i.e., coddled user base). - No massage therapist in building. - No shoe shiner in building. - No pool in building.

    Advice to Management

    Upper management needs to sit down with all of the managers and force them to work better together as a team and needs to hold managers in each group accountable for the actions -- or inactions -- of their team members. Too often, tickets are escalated to the "black hole" that is a higher tier of support, and tickets coming back around in a loop to make the first tier of support look or sound like it was dragging its...

    Show More
  3. Helpful (3)

    Run in the other direction...and fast!!

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Billing Specialist in Cleveland, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Jones Day full-time for more than 4 years

    Pros

    nothing really but since it’s making me answer this, I guess the gym, although only certain suck ups can leave early to work out.

    Cons

    management is poor, they will make up things that you supposedly did wrong in order to prevent a salary raise, long hours, bizarre start-finish times with no flexibilty, management exhibits favoritism, have to work nights and weekends, JD does NOT care about the individual—you are only a number here. not family oriented at ALL, meeting after meeting about how many billions they made but no bonuses & you even have to PAY...

    Show More

    Advice to Management

    try caring about your employees & maybe they will stay. the only reason people stay is bc of the pension.

  4. Overall Good Place

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Department in Cleveland, OH
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Jones Day full-time for more than 20 years

    Pros

    Company continues to make record profits, stable.

    Cons

    Still cuts back on benefits to staff.

    Advice to Management

    Retain/Reward good talent, some turnover is good, lots is not.

  5. Helpful (1)

    Worst Management

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Network Engineer II in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Jones Day full-time for more than 20 years

    Pros

    If you suck up you can stay.

    Cons

    I was there for 15 years and was promoted twice. The upper management is really the worst I've ever experienced. They are smug, elitist and never elicit any feedback from the IT staff. They create new procedures every time there is a fire and ignore real day-to-day issues. The environment is noisy and lime green. They went through 4 CIO's during my tenure. A total dictatorship with Stephen Brogan's motto "off with their...

    Show More

    Advice to Management

    Hire someone who actually cares about the work and the team and keep the lawyers away of the IT decisions. Their technology committee loves the blame game.

  6. Helpful (1)

    Better than most

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Professional in Cleveland, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Jones Day for more than 2 years

    Pros

    Collegiality and generally good relations among the members of the IT department. Good office environment, prestigious name. Good age diversity.

    Cons

    Appears that IT is using more and more contractors, fewer fulltime employees. IT skills are middle-of-the-road across the board, in some cases below industrial norms. PMO not very effective.

    Advice to Management

    Help Desk supervisor does more harm than good.

  7. Helpful (4)

    IT

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Recommends
    Positive Outlook

    I have been working at Jones Day full-time for more than 2 years

    Pros

    Work with the latest technologies. Great work life balance. Expectations are high and are frequently met in my limited experience.

    Cons

    Driving downtown. No work from home options. Distractions due to open office layout can be problematic.

    Advice to Management

    Please try to dismantle fiefdoms through out the organization, certain things do need to change over long periods.

  8. Helpful (4)

    Former Employee - Annonymous

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cleveland, OH

    I worked at Jones Day full-time for more than 4 years

    Pros

    Great benefits and a generous amount of vacation time is given to staff.

    Cons

    Absolutely no work life balance. You are highly pressured and micromanaged and if you make a mistake, you will definitely hear about it. Very stressful law firm to work for. I do not recommend it.

    Advice to Management

    Don't micromanage - let employees take ownership of their work.

  9. Helpful (3)

    Use to be a Great place to work

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in Willoughby, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Jones Day for more than 9 years

    Pros

    Benefit are good, use to be even better

    Cons

    Layoffs now come every few years, staffing so low that stress and workload high, no flexibility in schedules and no work at home, management firm and force

    Advice to Management

    Appreciate those that are loyal to you

  10. Helpful (1)

    Not terribly exciting, but very comfortable; best job I've had?

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Help Desk Analyst in Cleveland, OH
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Jones Day for more than a year

    Pros

    Comfortable, team atmosphere in Technical Support Services (TSS). Nice living, breathing knowledge base and plenty of help available from team members with years or decades of experience. When working in a team this large, you won't have to take work home with you! :) Most coworkers are very professional, courteous, and knowledgeable.

    Cons

    Being the first line of defense as it pertains to technical support, you field absolutely all types of questions, some of which are very easy, and some of which are VERY hard, especially if you do not have experience with the scores of applications that people use. Because of the wide variety of applications you must support, the learning curve is also pretty steep. It can be difficult to feel your way through a problem...

    Show More

    Advice to Management

    Be more open to accepting internal feedback about applications and escalating that input on up the chain to QA analysts and developers in order to improve the application(s) experience for everyone. Also, seriously reconsider some of the firm-wide application choices and/or hasten the move to better-functioning systems, especially e-mail.

Found 20 reviews