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Jones Day Reviews

Updated January 29, 2018
154 reviews

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3.4
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Jones Day Managing Partner Stephen J. Brogan
Stephen J. Brogan
67 Ratings

154 Employee Reviews

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Pros
  • Jones Day is careful to select quality talent and generally good people to manage its non-law operations (in 10 reviews)

  • Great People Great Location Hours are goods compared other biglaw (in 8 reviews)

Cons
  • Absolutely no work life balance (in 10 reviews)

  • Long hours and unreasonable timing demands (in 10 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great place to be!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jones Day full-time

    Pros

    The firm gets great work and has a collaborative, noncompetitive culture, which is driven by a governance model that is different from the typical law firm model. It's a firm of good people and great opportunities.

    Cons

    This isn't a downside for me, but depending on the matter, you can work long hours at Jones Day. For me it has meant great experience and a great opportunity to develop my professional profile, but if you want to make sure you have weekends and evenings off, it's probably not the place for you.


  2. "OK Firm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lawyer Support Assistant
    Current Employee - Lawyer Support Assistant
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Jones Day full-time (Less than a year)

    Pros

    People are fairly nice. Attorneys treat the support staff with respect.

    Cons

    No room for advancement in certain offices.

    Advice to Management

    keep treating support staff with respect.

  3. "Billing Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jones Day full-time (More than 3 years)

    Pros

    Civil Work Environment; Great Benefits; Beautiful and Well-Maintained Working Space; Realistic Hours and Expectations

    Cons

    Lack of career advancement opportunities


  4. Helpful (1)

    "This law firm gets great work and is a collaborative place to work. I wouldn't work at any other firm."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jones Day full-time

    Pros

    There's little internal competition. People are generally focused on serving the clients, not outdoing each other.

    Cons

    I haven't found a downside.


  5. Helpful (1)

    "Do Not Recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate
    Former Employee - Associate
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Jones Day full-time

    Pros

    Good name that can open door for other opportunities; exposure to substantive work and early responsibility for associates; global integration; subsidized cafeteria

    Cons

    Lack of any of positive culture; some very difficult partners (depends on practice group but you will be miserable FAST) - there is a reason for the high attrition rate; firm has very conservative, traditional mentality and can feel behind the times; very little attention to associate development; no associate or women's committees and does not seem committed to women's issues (women's health coverage does not match peer firms); expensive benefits; does not invest in IT or otherwise provide tools facilitate to attorney productivity despite the expectation to be available 24/7; compensation less than peer firms due to no-bonus structure; firm nickel and dimes associates on costs that most peer firms would absorb

    If you have the option to work here, you probably have other options - take those instead. Hiring is a bait and switch.

    Advice to Management

    Upgrade salaries/benefits to match peer firms; develop committees for women, minorities, and associates; manage partners that terrorize associates


  6. Helpful (1)

    "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Jones Day full-time

    Pros

    Jones Day is a well-oiled machine with a good reputation in the industry and many large international clients. Its Business and Tort Litigation Practice is quite strong.

    Cons

    Partners did not have enough work to give to associates; training of newer associates was haphazard; many of the assigned tasks could have been done by support staff.

    Advice to Management

    Spend more time mentoring new associates; give the mechanical tasks to support staff; incentivize partners to get new business.


  7. Helpful (1)

    "Attorney"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jones Day full-time

    Pros

    Nice folks in the group

    Cons

    Long hours and unreasonable timing demands

    Advice to Management

    None; they know how it operates.

  8. Helpful (1)

    "Has it together but needs better comms w/ users & IT teams need to work better together"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Help Desk Specialist in Cleveland, OH
    Current Employee - Help Desk Specialist in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jones Day full-time (More than a year)

    Pros

    Well-defined roles
    Team environment, with lots of assistance
    Internal knowledge base
    Lots of knowledge sharing and learning opportunities
    Opportunities to develop and advance within hierarchy
    Hour-long lunches
    Can leave work at the door when shift ends (i.e., good work/life balance)
    Plenty of overtime opportunities
    Three weeks of vacation time
    Lots of free food
    Free coffee, cappuccinos, and lattes
    Gym
    Exercise classes
    Can park in garage after normal business hours
    Right off I-90, near the lake, and within walking distance from the heart of downtown

    Cons

    Buggy ticketing system
    Teams at different levels do not work well together
    End users' expectations are extremely high (i.e., coddled user base)

    Advice to Management

    Upper management needs to sit down with all of the managers and force them to work better together as a team and needs to hold managers in each group accountable for the actions -- or inactions -- of their team members. Too often, tickets are escalated to the "black hole" that is a higher tier of support, and tickets coming back around in a loop to make the first tier of support look or sound like it was dragging its feet, when the hold-up was at a higher level.

    The Dumpster-fire of a ticketing system that is Microsoft Service Manager needs to be replaced with something more capable, such as IQTrack, or Spiceworks, or Salesforce, or BMC Remedy, etc.

    Service-level agreements should also be considered, established, adhered to, and enforced to help define and set users' expectations of when requests or issues might be completed or resolved.

    End users' expectations also need to be kept in check; we can't "support" every conceivable thing that a user tries to do and should be able to tell users "No, we can't/don't/won't do that," when necessary; we aren't users' personal IT and word-processing services for non-work-related requests or issues!


  9. Helpful (3)

    "Global firm with true dedication to client service."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in San Diego, CA
    Current Employee - Senior Associate in San Diego, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Jones Day full-time (More than 8 years)

    Pros

    Jones Day is a collegial place to work, with high quality, challenging projects and and emphasis on doing excellent work rather than just churning out hours.

    Cons

    Path to partnership is extremely long and opaque. Feedback from partners on work product is typically not forthcoming, but if you are proactive you can get it.

    Advice to Management

    Provide more formal and consistent mentorship and training of junior attorneys.


  10. "Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    Pros

    It was a wonder place to work, up until the early 2000

    Cons

    Reducing staff levels and would not be surprised to see outsourcing of key staffing roles.

    Advice to Management

    Be honest with employees.


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