Jones Day Reviews | Glassdoor

Jones Day Reviews

Updated September 20, 2018
168 reviews

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3.8
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Jones Day Managing Partner Stephen J. Brogan
Stephen J. Brogan
70 Ratings

168 Employee Reviews

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Pros
  • "Great People Great Location Hours are goods compared other biglaw" (in 8 reviews)

  • "lively work environment, diverse set of people" (in 8 reviews)

Cons
  • "Work life balance can get out of hand at times" (in 11 reviews)

  • "Long hours and unreasonable timing demands" (in 11 reviews)

More Pros and Cons

  1. "Good Choice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Summer Associate in Atlanta, GA
    Current Employee - Summer Associate in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jones Day full-time (Less than a year)

    Pros

    Good quality of work, generous pay

    Cons

    Too much isolation sometimes is hard.

    Advice to Management

    Keep on keepin' on


  2. "Grass is always greener on the other side..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Jones Day full-time

    Pros

    Great job to have right out of undergrad. People are very nice, for the most part. There is potential to learn a lot but it's going to be what you make of it.

    Cons

    Sometimes attorneys and partners can have bad attitudes because they are stressed and this can take some getting used to. There is also a huge learning curve during the beginning of the job if you jump in during a trial. Also, no matter how much you try and avoid it, it is hard to not think at least once or twice "did I just graduate from a top tier university it make copies and binders?" but hopefully it will be worth it later on. Crazy long hours from time to time.

    Advice to Management

    Please try and be more supportive to the people in this role towards the beginning. It is unfair for people to expect us to know everything as soon as start. Also, attorneys and partner's need to understand that they have already completed law school and have started their careers but project assistant's are doing this job because they want the same thing. So, yes, we are here to work and give you our best but we also have a life and it is unreasonable for you to expect us to stay crazy long hours for long periods of time when we are also trying to study for an exam and apply to law school.

  3. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Jones Day full-time (Less than a year)

    Pros

    Interesting clients, nice people to work for.

    Cons

    Days, nights, and weekends are the norm.


  4. "Imaging Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Imaging Assistant in New York, NY
    Current Employee - Imaging Assistant in New York, NY

    I have been working at Jones Day full-time (More than a year)

    Pros

    Good work atmosphere
    Great benefits
    Gym in the Building

    Cons

    Low salary
    Little career opportunities


  5. "Has it together but needs better comms w/ users & IT teams need to work better together"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Help Desk Specialist in Cleveland, OH
    Current Employee - Help Desk Specialist in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jones Day full-time (More than 3 years)

    Pros

    - Well-defined roles.
    - Team environment, with lots of assistance.
    - Internal knowledge base.
    - Lots of knowledge sharing and learning opportunities.
    - Opportunities to develop and advance within hierarchy.
    - Business-casual dress; tie optional.
    - Select, casual Fridays/jeans days for $5 charity donation.
    - Hour-long lunches.
    - Can leave work at the door when shift ends (i.e., good work/life balance).
    - Plenty of overtime opportunities.
    - Three weeks of vacation time.
    - Lots of free food, especially during holiday party.
    - Free coffee, cappuccinos, lattes, teas, etc.
    - Multiple gyms in building.
    - Free exercises classes available for Pilates, weight training, yoga, etc.
    - Free bicycle-share program in building during normal business hours.
    - Company softball team.
    - VeloSano bicycling events for charity.
    - Cornhole events.
    - Salon in building.
    - Can park in garage for free after normal business hours.
    - Right off I-90, near the lake, and within walking distance from Rock & Roll Hall of Fame & Museum, Burke Lakefront Airport, and Cleveland Browns Stadium.

    Cons

    - Slow, buggy ticketing system.
    - Teams at different levels do not work well together.
    - End users' expectations are extremely high (i.e., coddled user base).
    - No massage therapist in building.
    - No shoe shiner in building.
    - No pool in building.

    Advice to Management

    Upper management needs to sit down with all of the managers and force them to work better together as a team and needs to hold managers in each group accountable for the actions -- or inactions -- of their team members. Too often, tickets are escalated to the "black hole" that is a higher tier of support, and tickets coming back around in a loop to make the first tier of support look or sound like it was dragging its feet, when the hold-up was at a higher level.

    The Dumpster-fire of a ticketing system that is Cireson Service Manager needs to be replaced with something more capable, such as IQTrack, or Spiceworks, or Salesforce, or BMC Remedy, etc.

    Service-level agreements should also be considered, established, adhered to, and enforced to help define and set users' expectations of when requests or issues might be completed or resolved.

    End users' expectations also need to be kept in check; we can't "support" every conceivable thing that a user tries to do and should be able to tell users "No, we can't/don't/won't do that," when necessary; we aren't users' personal IT and word-processing services for non-work-related requests or issues!


  6. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Jones Day full-time (More than 3 years)

    Pros

    Great training. Colleagues are smart and dedicated. Partners provide feedback on work.

    Cons

    Very little room to advance to partner level.


  7. "Positive Work Environment"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jones Day full-time

    Pros

    Transparent management and expectations, want you to succeed

    Cons

    Hard to sit at a desk all day doing the same thing!

  8. "Staff"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great staff and good benefits

    Cons

    There are no bonuses for staff.


  9. Helpful (3)

    "Really have to agree with the biller in Cleveland..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Billing Specialist in Los Angeles, CA
    Former Employee - Billing Specialist in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Jones Day full-time (More than 3 years)

    Pros

    Having the name Jones Day on my resume got me my current job. Great stepping stone. Excellent retirement plan. I believe it is the highest percentage match I have ever seen or heard of. Everyone gets a nice Herman Miller Aeron chair.

    Cons

    Ditto what Cleveland biller said. I don’t want to go into my experience but I will say that my last year and a half was miserable but I stayed just over three years in order to get vested and take my retirement with me. Since there are no bonuses given I was not going to give up the portion they contributed to my retirement. Under paid, over worked, just a number. It is not “One Firm Worldwide”. Paying to wear jeans on Friday for one month of the year does not build morale.

    Advice to Management

    The billing department is the key to getting paid all the millions you make as a company. I believe that everything that was marketed to us as helpful or as a useful tool really just slowed us down and took away from bringing in money. The billers have several tasks to do that take away from billing. Why aren’t cat codes new matter intake’s job. Not enough support from management and out dated printers at least in the Los Angeles office. For over a year we had been told that they had to make room for it in the budget. Now that they have picked the machine(s)??? it’ll still be some time before they get it(them???). If I had been paid enough I would have brought my own color laser printer from my house in so that I could get my job done. Are those fancy plastic clips really cheaper than paper clips?? Because some of that money could get a printer or two. The HP people pretty much called our printer a dinosaur when they did a walk through.


  10. "Great culture and atmosphere to succeed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate
    Current Employee - Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jones Day full-time (More than 3 years)

    Pros

    wonderful people, collaborative work environment, opportunity to take ownership of projects

    Cons

    billable hours can be difficult to meet, lack of administrative support


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