Jones Knowles Ritchie Reviews | Glassdoor

Jones Knowles Ritchie Reviews

Updated Jun 15, 2019

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Found 27 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
62%
Recommend to a Friend
79%
Approve of CEO
Guy Lambert
17 Ratings
  1. Featured Review
    Helpful (1)

    "Phenomenal People, Great Clients, Fantastic Studio"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jones Knowles Ritchie full-time for more than 3 years

    Pros

    Every person employed here seems to be more creatively talented and hard-working than the next and try their very best to mentor & build up their peers. Everyone truly enjoys working with one another & is open to any ideas/comments/suggestions. The new Managing Director is making huge strides to make sure the process is being adhered to.

    Cons

    There aren't clearly defined teams amongst the designers at the moment, but this is something leadership is looking into. Sometimes it might seem like growing pains, but I have no doubt the Creative Directors & Managing Director won't be able to set the entire studio up for success within the first few months of 2019.

    Advice to Management

    Continue to actively listen to people & empower them.

    Jones Knowles Ritchie2019-01-18

    Jones Knowles Ritchie Response

    March 20, 2019Managing Director

    Thank you for taking the time to write this review, we are happy to hear your positive experience. The design team structure has been evolving and we are working hard to structure design teams with more support and clarity. Additionally, leadership are adopting better ways of working ...

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  2. Helpful (1)

    "Avoid!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Hard Worker, Working On Stuff 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jones Knowles Ritchie full-time for more than 10 years

    Pros

    Great people! Free lunches are excellent!

    Cons

    Poor upper management. Work hours are insane. Expected to work overtime without pay.

    Advice to Management

    Be aware your staff is getting burnt out.

    Jones Knowles Ritchie2019-06-15
  3. "Awesome Agency, Unique Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Group Account Director in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jones Knowles Ritchie full-time for more than 3 years

    Pros

    JKR is a fantastic place to work for anyone who is driven and motivated, loves great creative and does not care about dogmatic rules or principles. Great work is the focus, while the environment is supportive and allows individual passions and great ideas to shine. Progress is the only constant and change is welcome - which means the teams are encouraged to try new things, sometimes fail but often find new and exciting...

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    Cons

    If you like structure and regularity, this might not be the place for you. If you are the kind of person who asks them self how things can be improved, it might be! The office is bustling and can perhaps feel busy at times - although in my opinion sharing the office space with young startups is completely worth that!

    Advice to Management

    Keep empowering your talent. As the business grows, put in place the right frameworks to keep the entrepreneurial spirit and flexibility high!

    Jones Knowles Ritchie2019-06-05
  4. "High calibre design at the expense of work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Global Account Director in London, England
    Approves of CEO

    I worked at Jones Knowles Ritchie full-time for more than a year

    Pros

    Incredible designers. Fantastic client list and opportunity to work on a range of projects from start-up and challenger brands through to global leaders in FMCG. Fun, social and relaxed working culture.

    Cons

    A lot of red tape and bureaucratic environment considering it’s a privately owned business. A lot of unnecessary time spent in meetings leaving no time to do the work. Hours are long and unrelenting. Still haven’t quite managed to find their next stage of expertise beyond packaging design.

    Jones Knowles Ritchie2019-05-11
  5. Helpful (7)

    "Diversity Much?"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 
      Doesn't Recommend

      I have been working at Jones Knowles Ritchie full-time

      Pros

      Cool Client Roster. Free Health Insurance.

      Cons

      How does an agency in 2019 have so little diversity? To be clear I mean people of color. The NYC CEO has run all of the little diversity away. How is that not a red flag? What creative team in London and NYC has no Diversity? Client beware and wake up! The company ONLY HIRES FROM THE SAME POOL!

      Advice to Management

      Wake up hold leadership accountable to represent the real world and not just their "friend Pool" Also stop writing fake reviews on how great this company is because it's not.

      Jones Knowles Ritchie2019-02-12
    • "Good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Account Executive 
      Positive Outlook

      I have been working at Jones Knowles Ritchie full-time for more than a year

      Pros

      They have a great insurance package

      Cons

      The day-to-day work schedule is extremely long.

      Jones Knowles Ritchie2019-01-30

      Jones Knowles Ritchie Response

      March 20, 2019Managing Director

      Thank you for your feedback. The agency is fortunate to be experiencing high growth, but we acknowledge there are some long hours happening at the moment while we staff up, it is not our intention for this to be the norm. Hiring best in class talent to join the team is a priority, ...

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    • Helpful (2)

      "Big egos, Medium management skills , Small wages"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Jones Knowles Ritchie full-time

      Pros

      - Award winning work, but only if you are lucky enough to get any time dedicated to you by the elusive award winning "global" ECD. - Generally, really driven and devoted colleagues but with the occasional negative/passive aggressive one thrown in for good measure. - They attract great talent, its just a shame they don't know how to keep them. - Great name to have on your CV if you can ignore all of the negativity...

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      Cons

      - The culture has become one of putting awards over people. - Too much smoke and mirrors from senior management resulting in lack of trust throughout the whole team. - Dedicated and loyal members of staff are treated with no respect. - You'll fit in if your ego is bigger than your head. - Internal communication is appalling. - Wages lower than industry standard. - They claim to provide an environment where all...

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      Advice to Management

      - Get HR that understand the local nuances of each studio because what works in London won't automatically work in other parts of the world. - Start being honest with your staff because no-one appreciates being lied to continually.

      Jones Knowles Ritchie2019-01-09
    • "Account Director"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at Jones Knowles Ritchie full-time

      Pros

      Great work, good people and great benefits

      Cons

      No cons that I can really think of

      Jones Knowles Ritchie2018-11-06
    • Helpful (2)

      "Experience at JKR"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Jones Knowles Ritchie full-time for more than a year

      Pros

      People really connect with each other and work as a team, really friendly. The work is amazing and makes you feel really proud of the agency. Breakfast in the morning is handy and the social events are incredible. Lots of Opportunities to show what you've been doing regardless of which department you work in. E.g. anyone can talk at the all-agency meetings. Company branding is so strong and the philosophy...

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      Cons

      When you don't work directly with the design work, people struggle to understand what you do and you have . BUT this happens in every design agency. As with every job there are highs and lows but I can honestly say that the highs outweighed the lows. I had a strong line manager that was willing to push for my development and standpoint which really helped.

      Jones Knowles Ritchie2018-10-03
    • "Nice company, look good as per all details."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Jones Knowles Ritchie

      Pros

      First the all over profile and acheivements of company good and accomodity also good for employess.

      Cons

      The big challange is you have to work best so that nobady can beat you.

      Advice to Management

      As i dont have much knowledge for managemment so i cant speak anything.

      Jones Knowles Ritchie2018-09-21
    Found 27 reviews