Journeys Reviews | Glassdoor

Journeys Reviews

Updated March 22, 2017
813 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Journeys Chairman, CEO, & President of Operations Robert J. Dennis
Robert J. Dennis
233 Ratings

813 Employee Reviews

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Pros
  • 40% discount on the many many brands they sell (in 95 reviews)

  • The dress code is really laid back and my co workers are the best people I've ever worked with (in 76 reviews)

Cons
  • It's hard to retain good part time employees because of minimum wage (in 86 reviews)

  • Can be terminated if you don't meet sales goals even if there's severe weather outside (in 69 reviews)

More Pros and Cons

  1. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Journeys part-time

    Pros

    Flexible Hours, Casual Atmosphere, Easygoing Management, Fun Work!

    Cons

    Pay was a little low, but great for part time work!


  2. "An easy job that doesnt pay much"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Akron, OH
    Current Employee - Sales Associate in Akron, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Journeys part-time (Less than a year)

    Pros

    Easy Work and good discounts

    Cons

    I had to make minimum wage

    Advice to Management

    Offer better sales incentives


  3. "associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Journeys part-time

    Pros

    40% discount is the best for items

    Cons

    No room for growth
    pay is very very low


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  5. "Sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Account Executive in Chicago, IL
    Former Employee - Inside Sales Account Executive in Chicago, IL
    Recommends
    Approves of CEO

    I worked at Journeys (Less than a year)

    Pros

    Good environment growth opportunities Good hours

    Cons

    Horrible Pay
    Not professional
    Would not work here again

    Advice to Management

    Be more professional


  6. "Great training and (mostly) great culture, but long hours and low pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Tampa, FL
    Former Employee - Store Manager in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Journeys full-time (More than a year)

    Pros

    -40% discount stackable with coupons
    -Fun, youth-oriented, engaging company culture
    -Very lax dress code
    -Lots of personal and professional development opportunities
    -Far-reaching experience in running a business (Visual merchandising, payroll management, communication skills, cost of business management, stock control, loss prevention, communication with merchandisers and buyers)
    -You can make a lot of money if you're in a higher volume store (800k+), but expect to work 60+ hours/week even as a comanager
    -Sales contests with cash and product prizes, free trips, Nashville sales meeting if you make $100k increase over LY

    Cons

    As of 3/19/2017, I have worked

    -Pay is not stable (Tax Season/Back to School/Holidays are where you make your money, the rest of the year is hit or miss)
    -Half-time pay for (mandatory) overtime ($4.05/hr in FL)
    -The culture is pushed by the company, and as such, can get a bit cult-y (a lot of managers see Journeys as their entire life)
    -Very poor work-life balance (You will be expected to come in early and stay late, even without pay, to keep the store "Grand Open Ready"
    -Barebones productivity model that does not allow you to schedule associates more than 1 closing shift per night if the store is not making good sales numbers
    -One day off per week (never on a weekend)
    -Whatever achievements you do make, it's not enough
    -Will transfer employees to different stores knowing they are going to terminate the employee soon
    -Lack of communication from DM
    -Need DM approval for 2+ consecutive days off or a Friday/Saturday/Sunday off

    Advice to Management

    -Reorganize management structure to allow for more coverage at stores to give management days off
    -Provide DMs with more tools and help with running their district


  7. "Very fun job but low pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Retail Sales Associate in Nashville, TN
    Current Employee - Retail Sales Associate in Nashville, TN

    I have been working at Journeys part-time (Less than a year)

    Pros

    - Super fun work environment
    - Simple job, sell shoes and do it well
    - no dress code (dyed hair and piercings are allowed)

    Cons

    - LOW PAY $7.25 an hour
    - at times hours can be thin for part timers
    - Only opportunity for higher pay is to work full time


  8. Helpful (1)

    "A corporation who pretends to care about its employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Co-Manager/Store Manager in Philadelphia, PA
    Former Employee - Co-Manager/Store Manager in Philadelphia, PA

    I worked at Journeys full-time (More than 3 years)

    Pros

    Fun work environment. Learn to be a real salesperson. 40% discount.

    Cons

    Low volume stores no one makes money therefore management and employees will suck. Long hours with sometimes little pay. They fire good people for making dumb mistakes, no write-ups just termination. They show compassion to some and none to others. Don't plan to make it your career. They make it seem like it's a career path but out of 1000+ stores maybe 50 people will move on to be District Managers or get Home Office jobs. They have no hesitation throwing you out like a piece of garbage. Go work at Zumiez

    Advice to Management

    Pay people a salary and maybe you will find better people. Therefore better DMs and RVPs.


  9. "I would work at journeys again"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Journeys part-time (More than a year)

    Pros

    I loved my work family. I could go there and my coworkers and manager(s) were always amazing! We all worked, joked, and had a great time together! Plus I liked the employee discount!!

    Cons

    The customers were not always fun to work with. A lot of times I would get yelled at by customers if I didn't have a shoe or shirt in their size. There is a limit to the employee discount. You can only use it for a certain dollar amount. The pay was minimum wage (but it is an entry level job!) and I didn't get a lot of hours during the off season.


  10. "Career driven, Promote from with In"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Orlando, FL
    Current Employee - Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Journeys full-time (More than 8 years)

    Pros

    Hard work pays off and able to move up in the company towards full time, better pay and benefits, discounts, trip incentives, 401K, Insurance. Everything you need and want in a career. You work on commission so you have to be sales driven, have high energy and put in the hours. 45+ hours a week on a 5 day 6 day rotating work week.

    Cons

    It's retail so you will be required to work holidays and weekends. But hey that's where the money is!


  11. Helpful (1)

    "Horrible pay and bad management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in Evansville, IN
    Former Employee - Part Time Sales Associate in Evansville, IN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Journeys part-time (Less than a year)

    Pros

    40% discount
    Fun people (other than the manager)
    Relaxed dress code
    Fun customers
    If you love shoes and don't mind bad pay it's fun

    Cons

    Bad management
    Awful low pay
    Work 4hrs a week
    People steal sales constantly
    Only get paid every other week
    Wants to be you're only job but won't give you work

    Advice to Management

    Needs a new manager badly



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