Journeys Reviews | Glassdoor

Journeys Reviews

Updated July 18, 2018
1,114 reviews

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2.8
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Journeys Chairman, CEO, & President of Operations, Genesco Robert J. Dennis
Robert J. Dennis
242 Ratings

1,114 Employee Reviews

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Pros
  • "Opportunity for money, great employee discount, fun work environment" (in 49 reviews)

  • "the 40% discount as well as the flexible hours" (in 125 reviews)

Cons
  • "Commission based or minimum wage" (in 113 reviews)

  • "The sales goals were the main focus of every shift, which didn't make sense because we weren't paid commission for our sales" (in 92 reviews)

More Pros and Cons

  1. "Co-Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Co-Manager in Mary Esther, FL
    Current Employee - Store Co-Manager in Mary Esther, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Journeys full-time

    Pros

    Shoes!!! Love working with people and hope to move up in the Company.

    Cons

    There are slow times during the day every now and then.

    Advice to Management

    Always work with your sales associates and help them make their weekly goal it’s good for their motivation and self esteem!


  2. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Journeys part-time

    Pros

    Full of positivity, great first job

    Cons

    Barely get put for shifts

  3. "Not bad for a first job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate
    Current Employee - Retail Sales Associate
    Doesn't Recommend

    I have been working at Journeys part-time (More than a year)

    Pros

    I have loved the people I have me. You get to meet lots of great people and both employees and the customers. overall the job is straightforward. great discount

    Cons

    part-timers are constantly starved of hours and the managers are required to keep way too many on staff. the goals that are set are achievable however there is little to no incentive to meet them. pay is terrible for what is expected of you. no raises

    Advice to Management

    Listens to the little people. stop promoting out of convenience. and realize that the "journeys way" is not always the best way


  4. "Lots of opportunities and experiences"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Fayetteville, NC
    Current Employee - Manager in Fayetteville, NC
    Neutral Outlook
    No opinion of CEO

    I have been working at Journeys full-time (More than 3 years)

    Pros

    Chance for bonus, commission for high volume, promotion opportunities, chance to travel.

    Cons

    Pay is barley more than minimum wage. Pay is effected by returns and poor customers. Hours are long and demanding. Workload continues to increase with minimal assistance but higher expectation.

    Advice to Management

    Change the pay system so management has incentive to stay/continue promotion


  5. "Has ups and downs but a decent first job for people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Moreno Valley, CA
    Current Employee - Sales Associate in Moreno Valley, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Journeys part-time (Less than a year)

    Pros

    The people
    The Experience from doing a bit of everything
    The contests they have for employees
    The discount

    Cons

    Could be unsafe at times
    Sales Goals can be a little ridiculous
    Can have rude customers

    Advice to Management

    Learn a bit about your employees and where the store is located at.


  6. "WASTED A YEAR OF MY LIFE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Part Time Sales Associate in West Covina, CA
    Former Employee - Part Time Sales Associate in West Covina, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Journeys part-time (More than a year)

    Pros

    Discount of 40% off any merchandise

    Cons

    Management talks badly about staff, a lot of drama makes workplace hostile, messy stockroom, most time managers are flustered and makes employees feel uncomfortable, part-timers receive THE VERY MAXIMUM of 12 hrs. a week unless its seasonal, sales goals are a thing so be aware and if you don't meet them then you get write-ups left and right.

    Advice to Management

    STOP TALKING TRASH ABOUT YOUR OWN EMPLOYEES! Make the workplace a comfortable setting for everyone to feel welcomed at work instead of it being a drag. Have management actually act like managers rather than two peas in a pod.


  7. "Cool job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Journeys part-time

    Pros

    Good discount on the shoes.

    Cons

    Not a lot of employees.

  8. "Inconsistent or low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager-In-Training in Austin, TX
    Former Employee - Manager-In-Training in Austin, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Journeys full-time (More than a year)

    Pros

    Great discounts, fun environment, pretty easy job.

    Cons

    Very slow at times, low or inconsistent pay, unrealistic sales goals, long hours (if you are full time/mgmt).


  9. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Journeys part-time

    Pros

    based on commission, nice environment, pretty good first job

    Cons

    a little difficult to be put on for hours


  10. "JK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Journeys full-time

    Pros

    Great benefits for full time staff

    Cons

    Bad pay for management team


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