Journeys Reviews | Glassdoor

Journeys Reviews

Updated November 23, 2017
973 reviews

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3.0
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Approve of CEO
Journeys Chairman, CEO, & President of Operations, Genesco Robert J. Dennis
Robert J. Dennis
241 Ratings

973 Employee Reviews

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Pros
  • 40% discount on 1 store item per week (in 109 reviews)

  • Great managers and co workers, really laid back dress code and vibe there too (in 85 reviews)

Cons
More Pros and Cons

  1. "Expect too much, too little pay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Discounts. No real uniform. Laid back. Easy job.

    Cons

    Pay minimum. No commission on shoes (?!). No good hours.

    Advice to Management

    Pay your employees more than $7.25, if not, let us earn commission on shoes, I am not that wanting to sell shoes, if I dont get anything, only accessories!


  2. "Love/ Hate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Journeys full-time

    Pros

    Opportunity for money, great employee discount, fun work environment

    Cons

    High turn over rate, poor training, not enough time with DM,

    Advice to Management

    Home office needs to understand that what works for some stores doesn’t work for all stores. Some DMs need to step their game up and grow just as much as the store managers do.

  3. "It has its ups and downs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Killeen, TX
    Former Employee - Sales Associate in Killeen, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Journeys part-time (Less than a year)

    Pros

    The discount you receive in store for being an employee is pretty useful. And it’s location in the mall makes it great for socializing and also means that your never have to work too late.

    Cons

    You feel guilty pushing product onto customers that they don’t need just because you have to for your numbers to look better

    Advice to Management

    Change your standard operating procedure policies


  4. "Unprofessional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in Tulsa, OK
    Former Employee - Part Time Sales Associate in Tulsa, OK
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Journeys part-time (Less than a year)

    Pros

    Relaxed dress code
    40% discount
    Great coworkers

    Cons

    Competition for sales
    Management does nothing about stolen sales
    Low pay (no raise)
    Terrible management
    Awful training (If you can call it that)
    Barely any breaks
    For the work you do and what you're paid, it's not really worth your time

    Advice to Management

    Give managers a good salary instead of commission
    Improve how you train new staff
    Help staff improve rather than just writing them up


  5. "Journeys"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Journeys part-time

    Pros

    Fun and Dynamic work group

    Cons

    No commission, SOPS are stressful.


  6. "Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Henderson, NV
    Former Employee - Sales Associate in Henderson, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Journeys part-time (Less than a year)

    Pros

    Journeys has 10 base skill sets for you to understand in order for you to become a excellent sales associate while also applying your work ethic to your personal life.

    Cons

    Sometimes the work may get harder as the holidays come because of how busy it gets, and you may get blamed for something you possibly didn't do .


  7. "Journeys Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Journeys part-time

    Pros

    Cool Atmosphere and fun people. Great first job

    Cons

    The work place can get very cliquey because of the relaxed atmosphere.

    Advice to Management

    Stop putting so much pressure on part time sales associates.

  8. "Incredible Company, Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Journeys (More than 3 years)

    Pros

    40% off discount, great culture, Journeys is a family, gives back to the community, fun place to work, promotes from within, great incentive trips

    Cons

    sometimes work/life balance can be an issue, but it depends on the job.


  9. "High school students only"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Homestead, PA
    Former Employee - Sales Associate in Homestead, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Journeys part-time (More than 3 years)

    Pros

    Nice co workers, easy job

    Cons

    Management sucks, they’re rude and constantly pushing sales, even if it makes customers uncomfortable. I averaged 4-6 hours a week at most, they hire way too many people for a small store. The pay is only 7.25 and the only way to get more is through becoming a manager and making commission which is horrible in a low volume store.

    Advice to Management

    Rethink yourselves. As an ex employee I dont shop here anymore.


  10. Helpful (1)

    "Content"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store Manager in Gaffney, SC
    Current Employee - Retail Store Manager in Gaffney, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Journeys full-time (More than a year)

    Pros

    Customer experience and team experience are great. Love meeting different types of people. Being involved in the latest trends is a bonus.

    Cons

    They pay isnt that great. Management pay is ok during peak seasons but horrible when its not peak season. Part timers pay is always bad.

    Advice to Management

    Better pay for management and part time people


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