Julep Reviews
Updated Jan 1, 2022
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Found 69 of over 75 reviews
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Top Review Highlights by Sentiment
- "Julep has an awesome culture and you will surrounded by really smart and some of then nicest folks." (in 4 reviews)
- "However, it's clear that management is happier with spin than the facts and PR than actual reality." (in 7 reviews)
- Former Employee, more than 1 year★★★★★
Pros
Fast pace, growing, great culture
Cons
None great place to work!
- Former Employee, more than 1 year★★★★★
Pros
I worked there for over a year in a senior management position with some really wonderful people who are genuinely trying to build a good company. Love most of the products and still use a lot of them.
Cons
Unfortunately, Julep is a mess with an unhealthy culture that starts with senior leadership and trickles all the way down. CEO has created a culture of blame and hinges most major decisions solely on her own opinion. She's hired good people with experience but doesn't listen to them. She's created a culture where only "yes men" stay out of trouble. CEO is smart but no one knows everything, yet she will not listen to people who know what they are talking about. There is a lot of turnover as a result. The amount of money that got wasted was staggering. I witnessed many meetings where the group agreed to something that most people in the room privately thought was a bad idea -- but no one dared speak out against the CEO. CEO is constantly smiling and telling people that Julep is one big family but I can assure you that they don't really care much about employees as individuals. "Assume Positive Intent" is something they say a lot but the culture has created an environment where most people are just trying to shift the blame on to someone else so can survive.
Continue reading - Current Employee★★★★★
Great company
Oct 6, 2020 - Marketing Coordinator in Fayetteville, ARRecommendCEO ApprovalBusiness OutlookPros
the company has great culture, great management, and it’s a great time
Cons
i don’t have any negatives
- Current Employee★★★★★
Pros
Management is great with the old owners
Cons
New owners fired everyone in Seattle
- Former Employee★★★★★
Didn’t hate it didn’t love it
Aug 25, 2020 - Esthetician in Seattle, WARecommendCEO ApprovalBusiness OutlookPros
Great for fresh out of school experience
Cons
Lack of training and poor management
- Former Employee★★★★★
Pros
Working with a handful of great people.
Cons
I spent quite some time at Julep, and my only regret is that I didn’t leave sooner. During my time there, I think I satisfied my lifetime quota of hearing empty promises and misleading pep talks. The bottom line is that this company is poorly run from the top down. Everything at Julep is geared around reactive and impulsive decisions made by the CEO. One of Julep's mottos is "always assume positive intent." I had a hard time believing in its authenticity then, and know now that it's a feel-good marketing tactic to try to motivate people to work long hours, appease ridiculous demands and accept ludicrous behavior. The lack of morality and integrity behind decision-making was appalling. I watched management throw extraneous amounts of money at poorly thought-out campaigns and hasty initiatives that were nothing short of silly, and then turn around and lay off dozens of employees. If you took a match to your entire life savings, you’d be better with money than Julep. The constant derailing of the brand, values, and business objectives were the only constant. One of the few things I'm taking with me from Julep is how not to run a company and how not to treat employees.
Continue reading - Former Employee, less than 1 year★★★★★
A sinking ship with a smiling captain
Apr 13, 2015 - IT Worker in Seattle, WARecommendCEO ApprovalBusiness OutlookPros
The pro is that at one moment in time this was a great startup idea to build a company around. Since then the opportunity to be unique and offer something disruptive to the makeup industry has passed. There is a nice view of the Sound to stare at so you can try to ignore the insanity you are seeing in that 5th meeting of the morning to talk about a new idea that will be killed by Friday.
Cons
I believe Julep is quickly running out of money. That is the only way to rationalize their thought process and decision making which is terrible. What is a great new idea on Monday is approved and funded by Tuesday only to see the funding pulled by Wednesday. The very next week the same idea is approved on Monday and the cycle repeats. Definition of insanity.
Continue reading - Current Employee, less than 1 year★★★★★
Great for entrepreneurs
Jun 2, 2015 - Anonymous Employee in Seattle, WARecommendCEO ApprovalBusiness OutlookPros
Pros: Ownership, Impact, Mission, personal development. Julep is an incredible, disruptive start-up in beauty, which means that you have an opportunity to have as much of an impact as you create for yourself. I've worked for other start-ups and larger companies that bill themselves as entrepreneurial (Amazon) and can honestly say that I have never felt so supported to take a hypothesis-driven risk than at Julep. Amazing training ground for anyone with an entrepreneurial, ownership-oriented outlook. People who work at Julep are smart, collaborative, creative, and scrappy, and a lot of fun to work with. Sense of humor, willingness to take risks, intelligence, and drive/ambition/passion are the unifying factors of the culture.
Cons
Fast paced, founder-CEO led company means quick decisionmaking, so if that's not your style you'll probably feel frustrated about the "whiplash" you experience. On the flip side, if you come up with a great idea, especially if you have the data to back it up, we'll act on it immediately.
Continue reading - Current Employee, less than 1 year★★★★★
Great Environment, Smart Teammates, Challenging & Fulfilling work
Apr 4, 2014 - Anonymous Employee in Seattle, WARecommendCEO ApprovalBusiness OutlookPros
Exceptional co-workers and environment that makes each day enjoyable. Strong startup with strong growth trajectory that allows employees to take on a multitude of projects in a challenging, fast paced environment. Junior employees are given the opportunity to take on management level projects and deliver results from week one. Hard work and success are noticed and rewarded. Handful of perks and benefits, even for guys who do not personally use the Julep projects.
Cons
Julep does have growing pains as expected with any fast growing startup, and it be difficult (and frustrating) at times to prioritize projects and track individual goals because of the constant change in the business.
Continue reading - Current Employee, more than 1 year★★★★★
Corporate Office is great
Sep 15, 2015 - Anonymous Employee in Seattle, WARecommendCEO ApprovalBusiness OutlookPros
A lot of the negative reviews of Julep are being left by parlor employees, who don't interact with management and are really reviewing their parlor managers. This is a great, thoughtful culture that is open to trying new things. If you've ever worked anywhere else, you'll appreciate how special Julep is.
Cons
The pace is fast, and I think the parlors and customer service office (separate from the main office) don't have the same camaraderie and don't have the same access to senior management (who sit in rows with us).
Continue reading
Julep Reviews FAQs
Julep has an overall rating of 3.0 out of 5, based on over 75 reviews left anonymously by employees. 47% of employees would recommend working at Julep to a friend and 49% have a positive outlook for the business. This rating has been stable over the past 12 months.
47% of Julep employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Julep 3.0 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Julep to be workplace, work life balance, coworkers and the cons to be benefits, senior leadership, career development.
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