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Jumia

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Jumia Reviews

Updated Oct 24, 2021

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Found 527 of over 728 reviews

3.6
69%
Recommend to a Friend
91%
Approve of CEO
Jumia Co - CEO's Jeremy Hodara, Sacha Poignonnec (no image)
Jeremy Hodara, Sacha Poignonnec
248 Ratings
Pros
  • "Good work environment for staff(in 49 reviews)

  • "fast paced environment - Great Experience(in 29 reviews)

  • Cons
  • "Work/Life Balance needs to be harmonized(in 19 reviews)

  • "Zero job security (anyone can lose their job at anytime without prior notice)(in 9 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Gender

    This rating reflects the overall rating of Jumia and is not affected by filters.

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    1. 4.0
      Current Employee, more than 3 years

      On The Job

      Sep 21, 2021 - Strategic Account Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You learn to use new tools The company is diverse

      Cons

      Growth can be static and slow

      Be the first to find this review helpful
    2. 2.0
      Former Employee, more than 5 years

      Jumia Review

      Sep 27, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You will work with great people with amazing personalities. No dress code and you will learn a lot about e-commerce business.

      Cons

      There is no professional advancement in the company, and it's very hard to grow except your boss is liked among the "cabal".

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    3. The latest conversations about Tech

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      Sales Engineer

      Let's see what we are all making. Include current salary, location, job role (e.g. Software Engineer; Product Manager) and YoE please. Reply using your comapny.

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    4. 3.0
      Former Employee

      Great Company

      Aug 9, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The energy level was high. There are a lot of brilliant colleagues. The cool thing is that people play hard as much as they work hard

      Cons

      The change management process can be an issue. A working system can just be changed abruptly with no proper analysis

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    5. 4.0
      Former Employee

      It’s a good company for career growth

      May 24, 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good job experience Learn the basics of customer service

      Cons

      Work for more than 40 hours a week

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    6. 3.0
      Former Employee

      Great place to grow . Subpar company culture

      Nov 28, 2019 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fast learning environment Never a dull moment Given a lot of responsibility from day 1

      Cons

      General company culture feels disorganized Stingy in the wrong places Lack several best practices Lean lean lean and it shows in the office facilities - most are basic - if that!

      Continue reading
      2 people found this review helpful
    7. 3.0
      Former Employee

      very good

      Jun 4, 2019 - Fraud Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      very good benefits and environment

      Cons

      bad management lack of leadership

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    8. 4.0
      Former Employee, more than 3 years

      Associate Vendor Manager

      Mar 6, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Broad spectrum of experience for the role

      Cons

      Sometimes the goal is unclear

      Continue reading
      2 people found this review helpful
    9. 3.0
      Former Employee, more than 1 year

      Great mgmt & operations experience, but no investment in employees

      Aug 21, 2016 - Country Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Challenging, fast-paced environment where you are on the ground making many of the important decisions to help execute a strategy, hire and train a team, meet critical KPIs and ultimately build a business and manage your P&L. Unbeatable comprehensive experience.

      Cons

      Burn-out. Not well compensated for hours expected to work. Senior Mgmt direction changes too rapidly without consulting experienced mid-level managers, no real growth trajectory for employees, and not enough investment in people to build the right teams (talent, size, etc.) to succeed.

      Continue reading
      15 people found this review helpful
    10. 1.0
      Former Employee

      Most unorganized company I've ever worked for

      Oct 27, 2015 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Opportunity to potentially contribute to building a new industry in many parts of Africa.

      Cons

      Arrogant management, no benefits, inadequate processes and procedures, high turnover. Total chaos!

      Continue reading
      6 people found this review helpful
    11. 5.0
      Current Employee

      Great

      Oct 24, 2021 - Sales Associate in Nairobi
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Learning environment is great for someone starting their career.

      Cons

      Can be overwhelming at times with lots of work.

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    Viewing 1 - 10 of 527 Reviews

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