Jumia Reviews

Updated Aug 4, 2020

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3.6
67%
Recommend to a Friend
82%
Approve of CEO
Jumia Co - CEO's Jeremy Hodara, Sacha Poignonnec (no image)
Jeremy Hodara, Sacha Poignonnec
142 Ratings
Pros
Cons
  • "Work life balance seems a challenge(in 16 reviews)

  • "Zero job security (anyone can lose their job at anytime without prior notice)(in 8 reviews)

More Pros and Cons
  1. Helpful (2)

    "Associate Vendor Manager"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Approves of CEO

    I worked at Jumia full-time for more than 3 years

    Pros

    Broad spectrum of experience for the role

    Cons

    Sometimes the goal is unclear

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  2. Helpful (1)

    "Great place to grow . Subpar company culture"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 

    I worked at Jumia full-time

    Pros

    Fast learning environment Never a dull moment Given a lot of responsibility from day 1

    Cons

    General company culture feels disorganized Stingy in the wrong places Lack several best practices Lean lean lean and it shows in the office facilities - most are basic - if that!

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  3. "very good"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Fraud Analyst 
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Jumia full-time

    Pros

    very good benefits and environment

    Cons

    bad management lack of leadership

  4. Helpful (12)

    "Great mgmt & operations experience, but no investment in employees"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Country Manager 
    Recommends
    Neutral Outlook

    I worked at Jumia full-time for more than a year

    Pros

    Challenging, fast-paced environment where you are on the ground making many of the important decisions to help execute a strategy, hire and train a team, meet critical KPIs and ultimately build a business and manage your P&L. Unbeatable comprehensive experience.

    Cons

    Burn-out. Not well compensated for hours expected to work. Senior Mgmt direction changes too rapidly without consulting experienced mid-level managers, no real growth trajectory for employees, and not enough investment in people to build the right teams (talent, size, etc.) to succeed.

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  5. Helpful (6)

    "Most unorganized company I've ever worked for"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Neutral Outlook

    I worked at Jumia

    Pros

    Opportunity to potentially contribute to building a new industry in many parts of Africa.

    Cons

    Arrogant management, no benefits, inadequate processes and procedures, high turnover. Total chaos!

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  6. "Nice"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Affiliate Manager in Casablanca
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Jumia full-time for less than a year

    Pros

    good work culture and good colleagues

    Cons

    very low salary and bad management

  7. "Toxic culture, no business processes structure"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Engineer, Cloud in Porto, Oporto
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Jumia full-time for more than 3 years

    Pros

    - a lot of stuff to do - good place to start a career - good salary - ok benefits - full salary (no manoeuvres to escape taxation) - personal computer

    Cons

    1) toxic culture: - underachievers are privileged, 'fly low, fly forever' (be prepared to work 24x7 to compensate for this people!) - responsibility shifting (problems are never really fixed, only postponed - usually at the expense of someone else) - unaccountable management & suppliers - no short/medium/long term planning/vision - no care for project management/planning ('just apply scrum to everything') - fluid priorities ('or none at all') - 'do what's fastest (sometimes also hardest), not what's right' - no teamwork: conflict (among teams & coworkers) seems to be encouraged by management - extensive bureaucracy and outdated tools/business processes ('there's always a spreadsheet to fill') - no training or information sharing ('management only tells you how to do something after you do it wrong') - micromanagement - many good engineers don't want leadership positions 2) troubling financial situation/uncertain future - check investor reports (>8 years, no profit, increasing expenses and liabilities) 3) high turnover for senior engineers

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  8. "Good for experience"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Web Engineer in Porto, Oporto
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Jumia full-time for more than a year

    Pros

    Contact with some state of the art tech Nice work environment and colleagues

    Cons

    Sometimes theres some really bad legacy code Lack of transparency at times High turnover

  9. "Work place"

    5.0
    Former Employee - Sales Consultant 

    I worked at Jumia full-time

    Pros

    Good place to grow and learn

    Cons

    Fire brigade approach to work and always changing process

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  10. "Painful exp"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Specialist in Cairo
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Jumia full-time for more than a year

    Pros

    Good place to learn and be aware of business dynamics

    Cons

    overload of work and there is no clear system

Found 292 reviews