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    Jumia Reviews

    Updated March 19, 2019
    226 reviews

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    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Jeremy Hodara, Sacha Poignonnec
    101 Ratings

    Employee Reviews

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    Pros

    • "Fun and challenging work environment" (in 26 reviews)

    • "You will learn a lot from your team mates" (in 9 reviews)

    Cons
    More Pros and Cons

    1. Helpful (1)

      "Associate Vendor Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Approves of CEO

      I worked at Jumia full-time (More than 3 years)

      Pros

      Broad spectrum of experience for the role

      Cons

      Sometimes the goal is unclear

      Advice to Management

      The Management should practise early preparation

    2. Helpful (9)

      "Great mgmt & operations experience, but no investment in employees"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Country Manager
      Former Employee - Country Manager
      Recommends
      Neutral Outlook

      I worked at Jumia full-time (More than a year)

      Pros

      Challenging, fast-paced environment where you are on the ground making many of the important decisions to help execute a strategy, hire and train a team, meet critical KPIs and ultimately build a business and manage your P&L. Unbeatable comprehensive experience.

      Cons

      Burn-out. Not well compensated for hours expected to work. Senior Mgmt direction changes too rapidly without consulting experienced mid-level managers, no real growth trajectory for employees, and not enough investment in people to build the right teams (talent, size, etc.) to succeed.

      Advice to Management

      Think through the decisions and allow the strategies time to be executed in these very difficult markets.

      3. Join the Jumia team
      See Our Latest Jobs

    3. Helpful (3)

      "Most unorganized company I've ever worked for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook

      Pros

      Opportunity to potentially contribute to building a new industry in many parts of Africa.

      Cons

      Arrogant management, no benefits, inadequate processes and procedures, high turnover. Total chaos!

      Advice to Management

      Wake up and get it together!!!

    4. "Long hours, pressure"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service Representative
      Current Employee - Customer Service Representative
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Jumia part-time (More than a year)

      Pros

      Timely salary, office was closed to home

      Cons

      Pressure to hit target everyday

    5. "Poor Staff Management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Digital Marketer in Lagos (Nigeria)
      Current Employee - Digital Marketer in Lagos (Nigeria)
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Jumia full-time (More than 5 years)

      Pros

      There's an opportunity for career growth. You have access to learning tools and get to work and learn with some of the best people in the industry.

      Cons

      Financial growth is very stunted even as your responsibilities and skills grow exponentially. The best people do not grow. No value for performance currency, only relationship currency with the right people will get you where you want to be.

      Advice to Management

      Identify your best performing staff and pay them fairly especially when they've shown loyalty and dedication. HR needs to improve quality of life overall.

    6. "Working with the Amazon of Africa"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Lagos (Nigeria)
      Former Employee - Anonymous Employee in Lagos (Nigeria)
      Recommends
      Approves of CEO

      I worked at Jumia full-time (More than 5 years)

      Pros

      Fast-paced environment, young and agile people, opportunities to grow

      Cons

      Very bad work environment, some leaders feel invincible.

      Advice to Management

      Put more structure to projects and take care of your employees.

    7. "Training"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Key Account Manager in Nairobi (Kenya)
      Current Employee - Key Account Manager in Nairobi (Kenya)
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Jumia full-time (More than 3 years)

      Pros

      Great place to learn.

      Cons

      Should invest in employees. No clear plan

      Advice to Management

      Employees are your greatest asset

    8. "Okay for a year or two. Learn and leave"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Finance Manager
      Former Employee - Finance Manager
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Jumia full-time (More than 3 years)

      Pros

      -startup environment - you get to make decisions that matter
      -teams of young and smart people who love what they do

      Cons

      -startup environment a lot of iteration of processes
      -high staff turnover and layoffs

    9. "Head of Commercial Planning"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Head of Commercial Planning in Cairo (Egypt)
      Former Employee - Head of Commercial Planning in Cairo (Egypt)
      Recommends
      Negative Outlook
      No opinion of CEO

      I worked at Jumia full-time (More than a year)

      Pros

      Great place to learn
      Fast paced place, people patient and eager to communicate and help

      Cons

      Management needs more honesty and investment in people

      Advice to Management

      Have clear vision and plans for future

    10. "Great working with Jumia"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Area Supervisor in Ikeja, Lagos (Nigeria)
      Current Employee - Area Supervisor in Ikeja, Lagos (Nigeria)
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Jumia full-time (More than 3 years)

      Pros

      Jumia creates a warm work environment. You don't need a title to be a leader in Jumia.

      Cons

      You need to be outstanding to be recognized.