Juniper Networks Reviews in Westford, MA | Glassdoor

Juniper Networks Westford Reviews

Updated November 18, 2017
51 reviews

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Westford, MA

3.1
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51 Employee Reviews

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Pros
  • Easy work life balance ( unlimited work from home option ) (in 183 reviews)

  • Project timings is any work from Home option is there (in 45 reviews)

Cons
  • Sometimes work/life balance might be a bit tougher (in 54 reviews)

  • upper management is not caring for their employees (in 39 reviews)

More Pros and Cons

  1. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Engineer IV in Westford, MA
    Former Employee - Technical Support Engineer IV in Westford, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Juniper Networks full-time (More than 5 years)

    Pros

    The compensation and benefits are top notch. The environment is relaxed and comfortable. The managers I worked for were some of the best I've ever had.

    Cons

    I worked in the support department and I don't feel that management consulted the people doing the job before making decisions that impacted their day to day work. Changes to the ticketing system and lab made difficult support work near impossible.

    Advice to Management

    Talk to the employees working in the jobs before making decisions that impact their work.


  2. Helpful (3)

    "The "Juniper Way" is now doing employee layoffs every 3 to 6 months. Co. being cost cut out of the marketplace."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Engineer in Westford, MA
    Former Employee - Sales Engineer in Westford, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Juniper Networks full-time (More than 3 years)

    Pros

    Good benefits.
    Nice co-workers and team atmosphere among some workgroups.

    Cons

    Too political now and little to no innovation being done.
    Too many incompetent people in Upper Mgmt who add no value.
    No creative business strategies. New strategy of extreme cost cutting and laying key people off and keeping the political hacks is terribly flawed and will not help long term profitability or revenue.

    Advice to Management

    Focus and listen to what’s really going on internally and externally. Take off the blinders and check your egos at the door. Then revise your strategy before it's too late. Stop using layoffs as a way to boost the bottom line or you'll soon have no one left who wants to work for you.

  3. Helpful (8)

    "Political backstabbing the norm now"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westford, MA
    Current Employee - Anonymous Employee in Westford, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Juniper Networks full-time (More than 10 years)

    Pros

    Pay is good. Work from home is nice on snow days or kid sick days
    This place used to be great.
    I made some really good friends with smart people

    Cons

    Endless rounds of layoffs. Political people kept while good engineers laid off. Layoffs in October cut some great people and we were told this is now a layoff company like Cisco, get used to round after round of layoffs.
    If you like night and weekend work stay here. It used to be that there would be “overtime” on big deadlines but it would go back to “normal” after the deadline passed. Now, arbitrary deadlines are everyday and there is no decompress time. The job has gotten more high pressure and there is no work life balance.
    I used to think this was a manager-based issue, but now it is company wide
    Security business is bringing down the ship.

    Advice to Management

    How many rounds of layoffs do you need a year. You are affecting real human beings.
    Get a stategy and stick to it.
    The Juniper Way is to pull the knife out of your back and get back to work. It is terrible to work here now.


  4. Helpful (6)

    "On the way down..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Staff Software Engineer in Westford, MA
    Current Employee - Senior Staff Software Engineer in Westford, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Juniper Networks full-time (More than 10 years)

    Pros

    Higher than industry average compensation.

    Cons

    Way too much overhead, process. Productivity way down compared to smaller companies. Sluggish development. Trying to fix the problem with the plane by throwing out passengers.


  5. Helpful (2)

    "Great people, pay, and products."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Software Engineer in Westford, MA
    Former Employee - Staff Software Engineer in Westford, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Juniper Networks full-time (More than 3 years)

    Pros

    Company has great balance sheet and well positioned for the future.

    Cons

    Not a lot of leadership opportunities (other than manager) for highly technical people who also have leadership skills.

    Advice to Management

    Add Technical Leader type roles


  6. "Good company but no growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westford, MA
    Current Employee - Anonymous Employee in Westford, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Juniper Networks full-time (More than 5 years)

    Pros

    Great talented people
    Lots to learn
    Great compensation
    Vacations

    Cons

    Very boring work environment
    No activities outside work
    Less career growth

    This is not the headquarters. So you will always be in shadow.

    Advice to Management

    Need to hire young talent


  7. Helpful (2)

    "Inside Territory Account Manager (aka Inside Sales)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Territory Account Manager in Westford, MA
    Current Employee - Inside Territory Account Manager in Westford, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Juniper Networks full-time (More than 3 years)

    Pros

    The management team at Juniper Networks for Inside Sales allows us to focus on our jobs and not micro-manage our work days. For the most part we are able to run our territory in conjunction with our field counterparts, the way we see fit. We do not have call metrics. The management team truly understands work/life balance and will be the first to tell an employee to leave if there's an issue at home. The benefits are incredible - 3 weeks paid vacation, 3 weeks sick time, 30% 401k matching, health, dental, etc, etc. And if you're a female - 100% paid maternity leave for 16 weeks. (There is paternity leave as well but I'm not sure what the details are on it). Travel is possible for an inside sales person but not required. Upper management is accessible and seems to truly want our opinions.

    Cons

    Salaries are on the low side for high tech inside sales just outside of Boston. The upper sales management seem to allow the operations team make decisions on how we are paid based on system limitations rather than making the system work for us. And lastly - sales management can't just leave well enough alone! Every year or even every 6 months they are carving out new territories, changing the GTM strategy. It's no wonder people don't hit their quota - we need time to BUILD the territory we have....not change everything!

    Also - there is very little job advancement because no one ever leaves in other divisions of the company.

    Advice to Management

    Keep things simple. Don't change compensation plans as much, don't change territory assignments as often. Stand up to upper management when something doesn't "work"

  8. Helpful (2)

    "Westford a Backwater"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Westford, MA
    Former Employee - Anonymous Employee in Westford, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Juniper Networks full-time (More than 10 years)

    Pros

    Good products; smart committed people

    Cons

    Frequent management changes, hiring freezes, travel bans and Sunnyvale-centricity make it almost impossible to be promoted.


  9. "Great Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern - Hourly in Westford, MA
    Former Intern - Intern - Hourly in Westford, MA
    Recommends
    Approves of CEO

    I worked at Juniper Networks as an intern (Less than a year)

    Pros

    Great projects, awesome work environment.
    Manager, Director, all focussed on innovation
    Great work life balance

    Cons

    none which i can write about

    Advice to Management

    keep up the great work


  10. Helpful (1)

    "Juniper Networks, Westford MA perspective"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westford, MA
    Current Employee - Anonymous Employee in Westford, MA
    Recommends
    Neutral Outlook

    I have been working at Juniper Networks full-time (More than 8 years)

    Pros

    Some great people with good experience to learn from.
    Opportunities exist to change roles.
    Starting to make the right moves to transform the company, but still slow to evolve.

    Cons

    Extremely Sunnyvale-focused ref decision-making makes all remote locations somewhat precarious.
    All program decisions roll up to 1 single person.
    Lots of process overhead and inefficiency.
    Still very much a hardware company in a software era.


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