Just Energy Reviews | Glassdoor

Just Energy Reviews

Updated April 4, 2017
56 reviews

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2.0
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James Lewis and Deborah Merril
18 Ratings

56 Employee Reviews

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Pros
  • Learning new things about the business n possible ways to earn a lot of money (in 8 reviews)

  • Good Benefits ( insurance & medical) (in 10 reviews)

Cons
  • Not always the best conditions to be going door to door (in 31 reviews)

  • 100% Commission so while you're training and not signing people up yourself you are working long hours without getting paid (in 16 reviews)

More Pros and Cons

  1. Helpful (1)

    "Bad place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Suffern, NY
    Former Employee - Business Analyst in Suffern, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Industry standard benefits
    Lots to learn if new
    Good coworkers

    Cons

    Poor management
    Low pay
    Unorganised
    Would never work for this company again

    Advice to Management

    Learn to hire competent people


  2. Helpful (1)

    "consultant"

    Star Star Star Star Star
    Former Employee - Energy Consultant in Houston, TX
    Former Employee - Energy Consultant in Houston, TX

    I worked at Just Energy (More than a year)

    Pros

    food trucks during lunch and good view from lunch room

    Cons

    I personally did not like the environment. Saw a lot of people come and go .


  3. "Turnover Galore"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Just Energy full-time

    Pros

    Employees are nice and friendly. Great hang to hang with.

    Cons

    Massive turnover and disorganization. No support from management.


  4. "Door To Door Sales Rep"

    Star Star Star Star Star
    Former Contractor - Anonymous Contractor in Saginaw, MI
    Former Contractor - Anonymous Contractor in Saginaw, MI

    I worked at Just Energy as a contractor (More than 8 years)

    Pros

    Laid back and easy going company to work for. You earn what you're worth. Make your own schedule which is really nice.

    Cons

    Poor Management and not the best Energy Programs in the Industry

    Advice to Management

    ..................................................................


  5. "Better places to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Just Energy (Less than a year)

    Pros

    none really they need more work life balance and better management

    Cons

    Better management needed. Couldn't keep great people


  6. "Retention"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Houston, TX
    Current Employee - Account Manager in Houston, TX
    Doesn't Recommend

    I have been working at Just Energy full-time (Less than a year)

    Pros

    Basic benefits of working at a mid-size corporation: benefits, 401k, holiday pay, vacation time, christmas part, customer service appreciation week, random snacks, etc.

    Cons

    Almost exclusively hires through a temp company "Burnett Specialists" which of course allows them to not pay you for holidays, time off, sick days, basically any and all inevitable occurrences of life that keep you from work. Also get paid several dollars less than permanent employees until they see fit to hire you.

    Advice to Management

    Give encouragement to employees, hold team meetings, make sure if you go by the handbook for the consequences for one employees actions that you do so for everyone else


  7. "It was ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Houston, TX
    Former Employee - Sales Representative in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Easy Money
    Free training
    Competitve pay
    Active and vibrate work space

    Cons

    Shady business practices
    Door to door sales
    Misleading job information

    Advice to Management

    None


  8. Helpful (4)

    "Retention Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Bingham Farms, MI
    Current Employee - Customer Service Representative in Bingham Farms, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Just Energy (Less than a year)

    Pros

    Great Benefits/ Paid time off

    Cons

    Extremely stressful. Customer reps must constantly clean up the lies told by the independent contractors. Managers are not very helpful. There is no room for advancement unless you are from Canada.


  9. Helpful (7)

    "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Bingham Farms, MI
    Former Employee - Customer Service Representative in Bingham Farms, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Just Energy full-time (More than a year)

    Pros

    Co-workers, above minimum wage pay, unlimited O/T if you need it, paid vacation, paid holidays, 401 k plan.

    Cons

    Everything else. This place is run in such a baffling manner, every day I felt like I was in the twilight zone. Managers do now know what the heck is going on half the time...when you ask a question, you will more than likely get five different answers to the same question. It sucks the way this company rips off customers, charging two, three, sometimes FOUR times the price they would pay if they would just stick with the utility company. You have to ask permission to go to the bathroom. I mean, REALLY?They do not promote people that deserve to be promoted, instead they promote who they like. They only provide three sick days for the entire year. I mean, I get it, they can't give unlimited sick days but goodness forbid an employee has a child/ren. 3 sick days is really nothing. There is no grace period to clock in. Company offers crappy product, and crappy retention rates. Overcharge customers just to turn around and offer them a lower rate that is still not that great. The managers run around yelling about how many calls are holding, as if you can do anything about it. I could go on and on and on forever, if you need a job take it, but don't stay. Move on as soon as a better opportunity comes along. I'm glad I did.

    Advice to Management

    Give more sick days, and promote people who deserve to be promoted or you will continue to lose good employees who actually help increase your company's value. Oh and we are ADULTS, please stop requiring us to ask to use the restroom. it's ridiculous!


  10. "I accepted the job after noticing I received management position. However, the hours given I declined the offer."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Team in Houston, TX
    Current Employee - Management Team in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Planning where to get more door to door sales

    Cons

    Time given on interview did not reflect the time he had me working

    Advice to Management

    Should be hourly pay


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