Justice Resource Institute Reviews | Glassdoor

Justice Resource Institute Reviews

Updated December 11, 2018
167 reviews

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3.8
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
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Andy Pond, MSW
102 Ratings

Employee Reviews

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Pros
  • "The pros of JRI is that we have great benefits" (in 19 reviews)

  • "JRI is a supportive company that offers a tremendous benefits package to employees" (in 16 reviews)

Cons
  • "Need to master all three to become full time" (in 7 reviews)

  • "This employer shoots itself in the foot with its low pay" (in 7 reviews)

More Pros and Cons

  1. "TM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Justice Resource Institute part-time

    Pros

    create your own schedule, flexible schedule, mileage reimbursement

    Cons

    fee-for-service work, not paid for staff meeting or supervision


  2. "A Hidden Gem"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Therapeutic Counselor in Plymouth, MA
    Current Employee - Therapeutic Counselor in Plymouth, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Justice Resource Institute part-time (More than a year)

    Pros

    Awesome management
    Open lines of communication to coworkers, management, & upper management
    Flexible time off
    Fun staff appreciation/team bonding events
    Continuous training (I never feel "left behind")
    Excellent resources to prevent stress and burnout

    Seriously. If you have a chance to work here, do it. A lot of these types of jobs WILL be stressful by nature, but JRI makes dealing with that stress so much easier with all their opportunities for employee support.

    Cons

    Somewhat low base pay
    Not many open positions (because turnover is so low, which technically is a good sign)

    Advice to Management

    To be honest, I love working here. I wasn't asked or coerced to write a good review, I just wanted to...that's how positively I feel about working here. My only complaint is that it would be good to have yearly % pay raises for part time/relief staff, maybe even just based on annual reviews from management, but that's it.

  3. "Direct care staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Direct Care Staff in Attleboro, MA
    Current Employee - Direct Care Staff in Attleboro, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Justice Resource Institute full-time (More than 5 years)

    Pros

    Great benefits, excellent PTO, steady work , job security

    Cons

    Understaffed... full time employees shoudn’t have to work major holidays. You have relief staff for that.

    Advice to Management

    Make relief staff know that they need to work on holidays. Trust your employees to know that we can do our jobs.


  4. "Peer Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Peer Leader in Boston, MA
    Current Employee - Peer Leader in Boston, MA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Justice Resource Institute part-time (More than a year)

    Pros

    Direct service to underserved communities
    Great Social Justice Opportunities

    Cons

    Very rude employees
    Unstructured schedule
    Bad communication habits among staff

    Advice to Management

    Take the job more seriously

    Justice Resource Institute Response

    Nov 26, 2018 – HR Generalist

    JRI is committed to creating a professional, respectful environment for our staff and the people we serve. We invite you to bring your specific concerns to your supervisor or to their supervisor if... More


  5. "Do not work there, its really not worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Counselor
    Former Employee - Counselor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Justice Resource Institute part-time (Less than a year)

    Pros

    Easy work when everything goes smoothly, Plenty of opportunity to work a ton of overtime if management owes you one

    Cons

    Management is terrible at the Counterpoint Location, Not worth the pay, I regret taking the job every time I think about it. Management is quick to throw employees under the bus then admit they made a mistake.

    Justice Resource Institute Response

    Nov 13, 2018 – HR Generalist

    Thank you for your feedback. We are disappointed to learn that you did not have a good employment experience at Justice Resource Institute. We encourage you to contact the Human Resources Department... More


  6. Helpful (1)

    "Great Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Justice Resource Institute full-time

    Pros

    Positive environment, great kids, and they employ a system of treatment that works.

    Cons

    Office politics, poor promotion practices.

    Advice to Management

    Promote fairly from within.


  7. "Getting into the Human Service Field"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Justice Resource Institute full-time

    Pros

    Great co-workers, benefits, always on the go.

    Cons

    Salary, management, not enough hours in the day to get work done

  8. "Need more incentives (job coach)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Job Coach
    Current Employee - Job Coach
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Justice Resource Institute full-time (Less than a year)

    Pros

    Good benefits and co-workers. Fun job working with the clients!

    Cons

    Job coaches are the backbone of day programs and they are paid very little for what they do. New clients are added to the program weekly meaning that every week our job gets harder and our pay rate remains the same. Poor communication between programs. Need more team meetings between management and job coaches to improve efficiency of the program.

    Advice to Management

    I would suggest creating more incentives for employees who work harder than the average joe. Certain clients require more care than others and the extra effort that some are putting in isn’t being compensated. This creates a bit of resentment in the work place between job coaches who are working harder for the same amount of money. If employees are expected to do more and more work as the programs fill up with more clients and the pay rate continues to stay the same (13/hr) it’s really bad for employee morale and results in a high turnover rate of employees. This often leads to the good job coaches quitting or moving on. Must do a better job recognizing strong employees to keep them around.


  9. "Assessment"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Disapproves of CEO

    I have been working at Justice Resource Institute full-time

    Pros

    Helpful co-workers. Great clients there

    Cons

    Low wages. Lack of communication


  10. Helpful (2)

    "An agency which lives up to its name"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinician in Boston, MA
    Current Employee - Clinician in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Justice Resource Institute full-time (More than 3 years)

    Pros

    Incredible, varied opportunities to acquire comprehensive clinical skills in a multitude of modalities; excellent benefits package; agency does not shy away from embracing emerging and promising practices, in addition to established evidence-based practices; most person-centered, strengths-based agency I have had the opportunity to work for; ability to collaborate with some brilliant minds; as much transparency as possible from CEO regarding administrative/management decisions.

    Cons

    Very low pay; very high pressure/demands; extremely high turnover rate in res.; when morale drops, it drops at an alarming rate of speed; high burnout due in-part to bearing witness to the after-effects of trauma seen in the population served (i.e. the nature of the work, itself), as well as facing systemic barriers which interfere with healing.

    Advice to Management

    Visit the programs quarterly; continue to highlight and promote the strong, compassionate, creative, exhausting work being done daily by staff (milieu, educational, clinical, res. admin.) in 24-hr care settings; provide fair compensation commensurate with experience, education, appreciation of hard work.