Kühne + Nagel Reviews | Glassdoor

Kühne + Nagel Reviews

Updated August 18, 2017
387 reviews

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3.2
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Kühne + Nagel CEO Detlef Trefzger
Detlef Trefzger
98 Ratings

387 Employee Reviews

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Pros
  • Very professional work environment (in 27 reviews)

  • good benefits, room for growth and advancement (in 20 reviews)

Cons
  • low salary, bad shifts, no career opportunity (in 9 reviews)

  • There is a lack of communication amongst the various tiers of management (in 5 reviews)

More Pros and Cons

  1. "Ocean Import Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ocean Import Coordinator in Atlanta, GA
    Former Employee - Ocean Import Coordinator in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kühne + Nagel full-time (Less than a year)

    Pros

    Great facility, awesome branch manager and cool events at work.

    Cons

    Terrible implementation processes, don't listen to employees' ideas, and not valuing employees.

    Advice to Management

    Employees who are on the front lines that do the work should be able to give opinions on what new systems/processes are and heard with open ears. Any suggestions to make improvements were denied or put on the back end because they were not "important enough." The small things count, making a small change so an operator can work with a smoother flow would improve productivity and therefore lessen the load on them and improve morale.


  2. "Material Handler"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kühne + Nagel full-time

    Pros

    Good hours and easy to learn.

    Cons

    Lack of being better organized.

    Advice to Management

    Take more ideas from base employees

  3. "Ocean Import Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ocean Import Coordinator in Brisbane, CA
    Former Employee - Ocean Import Coordinator in Brisbane, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Kühne + Nagel full-time (More than 3 years)

    Pros

    Friendly and nice people.
    Flexible working hours.
    Good team work.

    Cons

    Commute everyday.
    Low salary.
    Not enough position.
    No good benefits.


  4. "The company has promise, but may be too big to take care of employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brokerage in Coppell, TX
    Current Employee - Brokerage in Coppell, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Kühne + Nagel full-time (More than 3 years)

    Pros

    The benefit packages are reasonable. Advancement opportunities are available. Salary ranges appear to be in the market average. Their global network is impressive.

    Cons

    Lower and middle management is not trained in HR requirements nor are people skills a requirement. Whereas the benefit packages are reasonable, working conditions may not allow for individual employees to take advantage of some of those benefits.

    Advice to Management

    Pay attention to employee engagement, and work on training managers and supervisors in the art of leadership.


  5. Helpful (1)

    "There are better and worst offices"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Import Coordinator in Saint Louis, MO
    Former Employee - Import Coordinator in Saint Louis, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Kühne + Nagel full-time (More than 10 years)

    Pros

    STL operation group is small but efficient. They work hard and are also very helpful. Great team to have your back.

    Cons

    Management needs to be upgraded. They are whining, miserable people in charge who rather sit, complain and point the finger instead of helping out. Trying to micro manage but answering wrong email with customers in copy do not reflect well on the company.


  6. "Route Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kühne + Nagel (More than a year)

    Pros

    structured, organized, stable. All a forwarder needs to be and more. Awesome team!

    Cons

    have not experienced any cons in my time


  7. Helpful (1)

    "You do more than customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Cranbury, NJ
    Former Employee - Customer Service Representative in Cranbury, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Kühne + Nagel full-time (More than 3 years)

    Pros

    Good benefits nice people to work with. You definitely will learn more than what the title will say, which means that after working here you are prepared to work anywhere else

    Cons

    A bias (sorta racist) office manager, she will only focus on highly talking about you if you are white. There is no career available for you, meaning you are a csr until you find another job

    Advice to Management

    Change the management

  8. "Not for everyone..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kühne + Nagel full-time

    Pros

    Good people to work with

    Cons

    Expensive insurance, very little training for the position I was hired for, high stress environment, up-tight office culture

    Advice to Management

    Be aware of your staff's bandwidth and don't sign them up for more responsibilities than they can handle.


  9. "Lesson Learned"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fall River, MA
    Former Employee - Anonymous Employee in Fall River, MA
    Doesn't Recommend

    I worked at Kühne + Nagel full-time (More than 3 years)

    Pros

    Great pay. Excellent Benefits.

    Cons

    Poorly managed. Hostile work environment. Outdated technology.

    Advice to Management

    Promote a more professional atmosphere by hiring/promoting more professional/educated supervisors/management.


  10. Helpful (1)

    "Slave House"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in Jersey City, NJ
    Current Employee - Specialist in Jersey City, NJ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Kühne + Nagel full-time (More than 3 years)

    Pros

    gaining a lot of experience in short period of time

    Cons

    work 24/7 without compensation, no bonuses, no raise, poor management

    Advice to Management

    quit


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