K.C. Hopps Reviews | Glassdoor

K.C. Hopps Reviews

Updated February 2, 2017
10 reviews

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2.5
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Chris Sutton
5 Ratings

Employee Reviews

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  1. "Bartender/Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Bartender in Kansas City, MO
    Current Employee - Server/Bartender in Kansas City, MO
    Recommends
    Positive Outlook

    I have been working at K.C. Hopps full-time (More than 5 years)

    Pros

    Get to strengthen my communication and sales skills.

    Cons

    Sometimes have to interract with difficult customers.


  2. Helpful (1)

    "Restaurant management amazing. Corporate is wildly disconnected."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Overland Park, KS
    Current Employee - Anonymous Employee in Overland Park, KS
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at K.C. Hopps full-time

    Pros

    Management is great at restaurant. Supportive. Honest. Direct. Real sense of being in it together. Training and prep is good.

    Cons

    Useless drama. Lots of corporate policy. Some enforced some not. Most of it entirely irrelevant and distracting from one and only goal.

    Advice to Management

    Trust your gms. They trust us to handle customer interface and help us all they can. Upper management seems to be in their way regularly.


  3. "Unprofessional and horrible upper level management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Overland Park, KS
    Former Employee - Anonymous Employee in Overland Park, KS
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at K.C. Hopps full-time (More than 3 years)

    Pros

    Decent restaurants and food. Good following by some loyal patrons.

    Cons

    Corporate management doesn't know how to manage employees. Verbally abusive to staff. Very unprofessional atmosphere. Mentality from corporate trickles down to the restaurants. Very high turnover because of this. I'd be shocked if they haven't been sued.

    Advice to Management

    Treat employees with respect. You don't get people to work harder for you by screaming and cussing at them. It's a shame that you've created such a horrible culture bc your restaurants have potential.


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  5. "Decent Company, but not much room for growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Prairie Village, Butler, KS
    Current Employee - Anonymous Employee in Prairie Village, Butler, KS

    Pros

    Flexible with scheduling, but a little hard to get it to be consistent at some locations.
    Income opportunity is good if you are very personable

    Cons

    No room for upward movement.
    Management is hard to approach at times(depends on location).
    Pretty much dead end when it come to career advancment

    Advice to Management

    Listen to your lower employees for advice on what is needed at each location. Too worried about profit margins, and not enough about the people that make the industry move.


  6. "It's OK"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at K.C. Hopps full-time

    Pros

    Half price food and drinks at all restaurants, health insurance for full time employees

    Cons

    They take customer surveys too seriously. You could get 5 million positive reviews and one negative and they will focus on the negative.


  7. Helpful (1)

    "Home Office (Corporate) is a joke..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Management within your own restaurant is good. Overworked and under appreciated.

    Cons

    Home office staff think they are untouchable. Do as I say and not as I do style of management


  8. "Great restaurant syle and concepts, abusive culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager
    Former Employee - General Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at K.C. Hopps full-time (More than 3 years)

    Pros

    Great looking restaurants and concepts. Loyal core of guests. Company growing.

    Cons

    Quality of life. Lack of any support or positive input from executive team. Executive management focused entirely on finding negatives. Abusive emails and communication the norm. Unable to feel succesful with this company despite great results due to culure of negativety.

    Advice to Management

    Work toward positive teambuilding and positive recognition.


  9. "company needs to decide what direction they're headed"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    fun place to work at

    Cons

    upper management and lack of advancement


  10. "Negative Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Cool concepts, very creative. Looks and feels like a place you would like to work.

    Cons

    Negative, somewhat abusive culture. "Inspiration through degradation" is best description of executive managment style.


  11. "Decent"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender
    Current Employee - Bartender

    Pros

    Flexibility in your own scheduling

    Cons

    managment turnover is very common here