K12 Reviews | Glassdoor

K12 Reviews

Updated May 11, 2017
118 reviews

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2.0
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Stuart Udell
8 Ratings

118 Employee Reviews

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Pros
  • Most floors are cleared out by 5:30pm and many employees work from home 1-5 days a week (in 97 reviews)

  • K12 is extremely flexible about dress code and work/life balance (in 21 reviews)

Cons
  • Long hours required at times, meaning work/life balance gets out of whack during peak season (which is often the summer for support teams) (in 21 reviews)

  • Upper management is more concerned about numbers than people (in 24 reviews)

More Pros and Cons

  1. Helpful (4)

    "Frustrating and Chaotic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Herndon, VA
    Current Employee - Manager in Herndon, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at K12 full-time (More than 5 years)

    Pros

    Many positions are work from home which is great. Many are not, however.

    Cons

    Lots of cons to list. Low low pay, layoffs after meetings saying how great we are doing, management seems like they have no idea what anybody else is doing, meetings never start or end in time, it is never clear what goals are because they are moved or changed so often. Expectation is that everybody works more than 40 (more like 50 or 60 hours is the usual) hours a week and no added benefits.

    Advice to Management

    Set clear goals at the start of the year. Respect employees by not cancelling or moving meetings so often because it makes people feel like you don't respect their time, increase pay.


  2. Helpful (3)

    "Personal Admissions Liason"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alcoa, TN
    Former Employee - Anonymous Employee in Alcoa, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at K12 full-time (More than a year)

    Pros

    Coworkers are great, decent base pay, bonus program if they don't take it away from you.

    Cons

    They don't want you to perform to well, QA will tear you down for no reason, very little supervisors actually care enough to stick up for you, turn over rate is high. They will let you go for no reason. Overall wouldn't recommend. Most of the employees there aren't happy.


  3. Helpful (1)

    "Local Development Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Local Development Manager in Provo, UT
    Former Employee - Local Development Manager in Provo, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Work from home in my chosen field (education).

    Cons

    Poor training. Unrealistic expectations. Poor attitudes from management. No room for career growth. Working from home means you are available to be working 24/7.

    Advice to Management

    Appreciate your field representatives. They build your enrollment and work tirelessly to make a presence in each state.


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  5. Helpful (4)

    "Room for Improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Herndon, VA
    Former Employee - Anonymous Employee in Herndon, VA
    Doesn't Recommend

    I worked at K12 full-time (More than a year)

    Pros

    Hands down, the people. Smart, interesting, fun, supportive, collaborative. It was great going to work each day knowing you'd see such amazing people by your side.

    Cons

    K12 used to be on the cutting edge of supplying amazing K-12 content to students. The work was well thought out and the experiences were top notch. Then management decided to focus solely on budgets and stopped worrying about a user's experience. Teachers and students are suffering because this company is now being run only to make money (or recoup what has already been lost). The norm is "good enough" and the employees are continually beaten down for all of their hard work and effort because management has decided to cut corners everywhere they can.

    Advice to Management

    Care. Care about the students and teachers that you are harming on a day to day basis by not providing them with the best tools, resources and content promised to them. Care about your employees who bust their butts day in and day out only to be told to work more, do better, think more creatively but with fewer resources and budget.

    Listen. Listen to the people below you who are telling you that decisions aren't going to work out or aren't being made on sound information. Stop pushing back when what you hear isn't what you want to hear. LISTEN because what your teams are telling you is going to be the success or failure of K12. Remember that the people on the ground are the ones who have been doing this for years (many more than 10) and know what it takes to create, build, process, launch and distribute online education.


  6. "Enrollment Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Enrollment Specialist in Ashburn, VA
    Former Contractor - Enrollment Specialist in Ashburn, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at K12 as a contractor (Less than a year)

    Pros

    Great team, pleasant work environment, and ideal location. Perk also knowing you're helping students enroll towards education.

    Cons

    Contract position was given without 2 week notice.


  7. Helpful (1)

    "For a family oriented company, not very family oriented"

    Star Star Star Star Star
    Former Contractor - Document Processor in Herndon, VA
    Former Contractor - Document Processor in Herndon, VA
    Doesn't Recommend

    I worked at K12 as a contractor (Less than a year)

    Pros

    -Great place to work if you do not enjoy interacting with people (in the Document Processor department, at least)

    Cons

    -Does not treat their employees with documented disabilities fairly (little to no accommodations for missing work for doctors appointment or sickness even with a doctors note)
    -Sit in front of a computer all day, little to no opportunities to interact with coworkers
    -I didn't feel like I was working on a team or with anyone, just adjacent to other people

    Advice to Management

    Treat your temporary employees better and maybe they'll have a reason to stick around. Especially the excellent performers.


  8. Helpful (5)

    "Teacher"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Virtual Teacher in Herndon, VA
    Former Employee - Virtual Teacher in Herndon, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at K12 full-time (More than a year)

    Pros

    Work from home, with the exception of monthly outings or staff development, immediate supervisor (Principal/Asst Principal) well liked, medical/dental/vision/short term disability benefits good.

    Cons

    Work/Life balance hard to manage, talk time was often back to back with little to no breaks for multiple hours, large caseload of students, upper management did not consider teachers valuable employees, low pay, long hours (often more than 8 per day), poor training for new hires.

    Advice to Management

    Turnover would be lower if you paid teachers a livable wage.


  9. Helpful (1)

    "Teacher"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bloomsburg, PA
    Former Employee - Anonymous Employee in Bloomsburg, PA

    I worked at K12 full-time (More than 3 years)

    Pros

    Great place to get a start as an online teacher.

    Cons

    I worked for a company bought by K12. The insurance coverage got worse year after year. There were few raises and bonuses and the ones given were embarrassingly small. The only people who stayed for very long were ones who could not find somewhere else to go, and as a result, management became filled with these people. Salaries are low. Most people I knew were very unhappy and felt mistreated by management. HR sweeps any complaints under the rug.


  10. Helpful (4)

    "Educator with Masters Degree"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tacoma, WA
    Former Employee - Anonymous Employee in Tacoma, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Working with students, families and staff.

    Cons

    The climate can feel hostile at times. Expectations are such that a person working on salary with a Masters Degree could be working as many as 60 hours or more per week without additional compensation. There is very little to no room for advancement. The teachers lack support in order to assist their students. The teachers often feel threatened rather than supported in their efforts to help students. There is no union or regular state pay scale. This is a virtual right to work program.


  11. "Virtual Teacher"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Virtual Teacher in Herndon, VA
    Current Employee - Virtual Teacher in Herndon, VA
    Doesn't Recommend
    Negative Outlook

    I have been working at K12 full-time (More than a year)

    Pros

    some opportunity to move up quickly, supportive technology assistance, great health benefits, opportunity to recieve bonuses

    Cons

    Continuous decreasing flexibility, disproportionate pay, disproportionate diversity for employers

    Advice to Management

    Build Consistency for long term success, consider revising the salary offerings, consider incentives for teacher loan forgiveness after years of service.


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