KARL STORZ Reviews

Updated May 10, 2021

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4.0
79%
Recommend to a Friend
88%
Approve of CEO
KARL STORZ President & COO Charles H. Wilhelm
Charles H. Wilhelm
123 Ratings
Pros
  • "They have great benefits after hire(in 27 reviews)

  • "Good benefits( quite good yearly bonus), good salary(in 19 reviews)

  • Cons
  • "Ownership and upper management in departments outside of sales and marketing are completely disconnected to markets outside of Europe(in 10 reviews)

  • "Certain employees are extremely disrespectful and are allowed to get away with their antics because no one wants to deal with them(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 5 years

      Happy at work

      Apr 26, 2021 - Manager Logistics in Stafford, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing benefits and nice work life balance

      Cons

      could be better at change management and cross company collaboration

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    2. 2.0
      Former Employee, more than 3 years

      Slow/No Career Progression & Poor Management

      May 5, 2021 - Relationship Manager in El Segundo, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent pay Good benefits options Yearly (one-time) $1200 bonus

      Cons

      High turn over rate due to management not nurturing relationships with employees and treating talented employees like mules and the reasons outlined below: -Management is inexperienced and lack leadership skills -System (SAP) is outdated and processes are painfully(!!) manual. Even when the department attempts to update processes, it's another step added to your day to day making it time consuming and redundant -You will work hard and get no reward. Your rewards will be Kudos (this does not translate in the real professional world and does not make your resume stand out), and occasional comments about how upper management appreciates your hard work. Its insulting. So why not provide such hard worker a respectable raise if you appreciate your hard workers? This is a business relationship, give hard workers respectable raises. -Account coordinators/Case managers are overworked. Everything is focused on numbers. They have limited time to manage their regions while taking queue calls, manage orders/complaints and maintaining relationships with their sales reps, etc. This is exacerbated since KS CS is understaffed -You will get promoted only if you complain enough, threaten to leave the company, or have seniority. Promotion is rarely based on merit -Career progression is incredibly slow with limited growth opportunities. If you are serious about career progression, do NOT join CS department (I cant speak for other departments). Development of their people is not a priority. The Director can also block you from moving to other departments -This is a privately owned company, the company focus is making sales, meeting quotas and bookings -Many gaps between CS and other cross-functional groups, and these gaps will not close. so you are forced to adapt causing long delays, impacting our customers, Sales team, and getting things done efficiently

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    3. 4.0
      Current Employee, more than 1 year

      Medical Device Review

      May 3, 2021 - On-Site Service Specialist in McAllen, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good family based company, good benefits

      Cons

      No room for advancement unless you relocate

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    4. 4.0
      Current Employee, more than 1 year

      Airway

      May 2, 2021 - Sales Associate in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work; great corporate culture

      Cons

      Nothing jumps to mind; typical corporate issues

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    5. 5.0
      Former Employee, more than 3 years

      Great Pay

      Oct 19, 2020 - Account Coordinator in El Segundo, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Family atmosphere, mostly friendly and welcoming staff, privately-owned company with longstanding relationships in the medical industry that equates to job stability and potential for higher-paying wages/salary compared with other companies with the same roles. Very structured organization which results in clearly defined roles. Great benefits, couldn't ask for more in that regard. Annual bonuses. Employee high performance is routinely recognized at meetings.

      Cons

      A lot of mandatory company meetings that sometimes can cut into work flow and result in stress to meet deadlines. There is an unspoken hierarchy. The higher level employee you are the higher floor your office is located. High-level employees only associate with equal-level employees (they won't even say hello if you say hello to them and you are not on their level). If you get in with the right group, you have a good chance of climbing the ladder. The problem is you would have to sacrifice relationships with people on the lower floors.

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      1 person found this review helpful
    6. 5.0
      Current Employee, more than 3 years

      Change is palpable - and in the right direction!

      Apr 3, 2021 - Anonymous Employee in El Segundo, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The culture is supportive of every employee as part of the "family." Management acknowledges its shortcomings and is working to improve. Communication throughout the organization is improving by leaps and bounds. The future looks bright.

      Cons

      None to share at this time.

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    7. 3.0
      Former Employee, more than 1 year

      Nice place

      May 10, 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits are very competitive for a company this size.

      Cons

      None truly as it is a respected company in med device space.

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    8. 5.0
      Current Employee, more than 8 years

      Amazing

      Apr 20, 2021 - Administrative Assistant in El Segundo, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people great atmosphere great products

      Cons

      I don’t think there are any cons

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    9. 5.0
      Current Employee, more than 1 year

      Great Culture

      Apr 5, 2021 - Anonymous Employee in El Segundo, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company that cares about their employees. During Covid the company's policy was to not layoff anyone and they did that. It was nice knowing that I had a stable job through the pandemic.

      Cons

      Very busy and lots of work toget done.

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    10. 5.0
      Current Employee

      Great Company

      Apr 7, 2021 - Systems Engineer in Goleta, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Cares about employees and a family feeling

      Cons

      can be a little too casual at times

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    Viewing 1 - 10 of 281 Reviews

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