KB Home Reviews | Glassdoor

KB Home Reviews

Updated December 11, 2017
149 reviews

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149 Employee Reviews

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Pros
  • Great earning potential, great training (in 12 reviews)

  • Great training program, most of the management team is understanding and helpful (in 11 reviews)

Cons
  • Long hours, you have to be dedicated (in 17 reviews)

  • The work life balance needs work (in 6 reviews)

More Pros and Cons

  1. Helpful (1)

    "New Home Consultant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Working with buyers through the New Home purchase. Potential income is high.

    Cons

    Long hours, little direction on company expectation. Training provided is geared to access company client management system and a little sales 101. No weekends or holidays off(Thanksgiving Day/Christmas Day only) Agents are to clock out/in for lunch but not allowed to leave site to pick-up lunch/eat. Work through lunch&breaks, as you eat is expected and the norm. Management is belittling, talks poorly of other agents openly. Federal regulated sick time is discouraged. Agents treated poorly if lawful sick time taken. 100% commission. 12+ months to make money after draw is paid back.. No draw recovery. Unable to reach managers on weekends. Poor agent safety - security.

    Advice to Management

    Better trained managers. Managers to work same schedule as their agents. Job share holidays and/or weekend rotation for better balanced & family environment. Provide base plus commission or draw recovery. Security/saftey for agents. Respect one another.


  2. "Realtor Liaison"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KB Home full-time

    Pros

    Big company, good benefits, lots of support

    Cons

    High turnover for sales, lots of conference calls, high pressure to perform

    Advice to Management

    Listen to your employees when they have suggestions, be more self aware.

  3. Helpful (1)

    "Director of Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at KB Home full-time

    Pros

    The team of people was incredible. Enjoyed going to work with the team.

    Cons

    As all public companies driven to hit Corporate goals for share holders.


  4. "Jeff Metzger assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at KB Home full-time

    Pros

    None that I can think of

    Cons

    Jeff Metzger is abusive and foul mouthed.


  5. "Good systems but difficult management at corporate"

    StarStarStarStarStar
    Former Employee - Vice President Finance in Charlotte, NC
    Former Employee - Vice President Finance in Charlotte, NC
    No opinion of CEO

    Pros

    Experience and good structure for processes. Benchmarking is good. Local management has a big impact on success of the people and division.

    Cons

    Extreme work and performance demands and volatile management structure. Regional management kept changing which made it difficult at the division level.


  6. Helpful (1)

    "Superintendent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at KB Home full-time (More than a year)

    Pros

    Bonus program, Great co workers

    Cons

    Way to fast paced, too focused on the bottom line and dollars rather than the customer

    Advice to Management

    Do not over load your employees with un realistic expectations


  7. Helpful (2)

    "Performance Based, most of the time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Neutral Outlook
    No opinion of CEO

    I have been working at KB Home full-time (More than 10 years)

    Pros

    Regular introduction of innovative home building products and processes. Formal training processes in place for people that are new to the industry and seasoned professionals to keep their skills sharp. Sincere focus on customer satisfaction.

    Cons

    Some key regional and corporate leaders are not easy to work with and act unprofessionally. High quality people are not retained because of this. Conversely, people have been promoted for being politically adept, even though absent of key skills (ex. basic algebra) or collegiate degrees.

    Advice to Management

    Punishing or talking down to people on conference calls is not motivational. The company has taught me that people leave managers, not companies; that same lesson can be applied to fix the reasons why there is more turn over in President and key management roles in certain areas of the company than others.

  8. Helpful (2)

    "New home sales consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Doesn't Recommend
    Negative Outlook

    I worked at KB Home full-time (Less than a year)

    Pros

    Laid back, nice coworkers, they do breakfast in the morning meetings sometimes.

    Cons

    It takes about 14 months for you to start seeing money, they don't like when you don't agree with the managers on something, the quality of the home it okay but not great.

    Advice to Management

    You guys should give better consumer service to the new home owners.


  9. "Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KB Home full-time

    Pros

    Highly visible position, work directly with Finance Manager and VP of Finance
    Very talented and knowledgeable peers
    Good pay and benefits
    Good work/life balance

    Cons

    Lack of training
    Poor financial modeling software to analyze data

    Advice to Management

    Keep employees engaged


  10. Helpful (1)

    "Sales Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Counselor in San Antonio, TX
    Current Employee - Sales Counselor in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KB Home full-time (Less than a year)

    Pros

    Training is AMAZING. Management is supportive and has integrity. We make a LOT of money. We have amazing company parties. Sometimes these parties even include huge expensive cash prizes for the sales reps based on their performance. Sales reps can sleep in because offices open at 10am and 11am everyday. Some days are super busy, which nicely fly by. Other days are super quiet, and we use those days to get all our admin work done, meaning we have good balance so we don't get stressed out.

    Cons

    Health benefits aren't great. Sales reps are required to work every Saturday and Sunday, meaning you're unable to spend time with your family on the weekends.

    Advice to Management

    When sales results are low, micromanaging doesn't help. Instead, create a process for improvement by restructuring the sales process in the region itself. Micromanaging simply interrupts our workflow.


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