KEEN Footwear Reviews | Glassdoor

KEEN Footwear Reviews

Updated Jul 21, 2019

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Found 43 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
46%
Recommend to a Friend
57%
Approve of CEO
KEEN Footwear CEO Rory Fuerst (no image)
Rory Fuerst
10 Ratings
  1. Helpful (4)

    "Engaged & active employee community, great benefits, a company that cares."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at KEEN Footwear full-time for more than a year

    Pros

    The best part about working at KEEN is the people you get to work with - most everyone is passionate, caring, and hardworking. It is such a fun and inspiring community to be a part of. -Great Benefits: Product discount and industry discounts (prodeals), 401k matching and profit sharing, great bonus structure, robust wellness program (onsite acupuncture days, subsidized massages therapy, etc, tuition... reimbursement -Plenty of Perks: Dog friendly office (!), beautiful office space in a fun part of town, tons of employee clubs and groups to join (bike club, toastmasters, beer and wine groups, green/eco team, etc.), fun company events like bagel Fridays and volunteer/picnic days, onsite restaurant with subsidized prices, daycare center, employee recognition events like the KEEN Awards, Trimet pass for all Portland employees -A company that actually cares: KEEN gives all employees 40 hours of paid service leave every year so they can take time to volunteer with causes and organizations that are most important to them, they provide opportunities for employees to volunteer as a company (usually 2 company-wide volunteer days a year), donation matching, etc. KEEN is always looking for ways to give back to the local and global community.

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    Cons

    - Desk/office space - KEEN is a growing company and the building is having a hard time accommodating all the new employees. There are remodels being done, and some people are being moved to other spaces down the street, but there is still some work to be done. - Parking - for employees that have to drive in instead of taking public transportation/walking/biking, there aren't any great options for parking. You can... get a subsidized permit at a local lot, but it's still very expensive. - No HMO option for insurance, only PPO. Not a big deal for most people, but I love HMO's! - This last one is a pro and a con - KEEN is still founder/family owned. The company can be flexible, nimble, risk-taking, and innovative which makes it a very exciting and inspiring place to work. It can also be stressful and discouraging to have things change at the drop of a hat, have projects left abandoned and a feeling of wasted time and lost motivation. It also means that nepotism is definitely a thing here.

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    Advice to Management

    More diversity, more women, and more transparency.

    KEEN Footwear2018-06-05
  2. Helpful (10)

    "Politics and Disorganization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at KEEN Footwear full-time for more than a year

    Pros

    Good people, restaurant on first floor, free shoes, industry discounts, values based brand (most of the time), great health insurance + benefits overall, and a great stepping stone. Function over form with most products and the products themselves are made to last. The brand has a loyal and steady fan-base, despite difficulties or drive for creating new consumers.

    Cons

    Where do I begin? Well, you begin at the top, because all of the problems start at the very top and trickle down. Top level leadership burns through a new mid-level executive team every two to three years. The high executive level turn-over leaves no room for a consistent vision or direction. A new favorite person is chosen to lead in replacement of prior favorite person, who's now suddenly considered... worthless. The prior leader is fired, only after being undermined and tormented for weeks or months before letting them go. Impulsive decisions are made and hiring decisions make little sense. For example, executive level roles with literally no experience relating to their current title. In my short time, I watched KEEN go through 2 presidents, 2 general managers, a cmo, vp of marketing, vp of creative, vp of sales, an entire product design team, the president of Chrome, and more, all driven from the company. Leadership doesn't know what they want the brand to be and it changes like the wind. There's no process at all, anywhere. Leadership wants “yes-men,” and wants a room to nod their heads in agreement with terrible ideas and delusional narcissistic visions. This is often times accompanied by vague threats and blame for mistakes of others, unrelated to their given tasks and responsibilities. Shinny objects are considered "big ideas." Tech gadgets and one-offs vs strategy and forward thinking momentum. There is a tremendous amount of potential with this brand, but the encouraged political dynamic and unpredictability will give a hard working individual nothing but frustrations. KEEN doesn't know what it is, what it wants to be, and really doesn't have a strong foundation to begin with. The identity crisis will drive you mad, unless you are the type of person that just wants to collect a paycheck. If you can look away and go home each day without caring, you will do fine.

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    Advice to Management

    Stop bringing in "change makers," who have no relevant experience.

    KEEN Footwear2019-07-21
  3. "Young company working through growing pains - but never stops it's support of community and environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KEEN Footwear full-time for more than a year

    Pros

    Cool location in Portland You have the ability to create or optimize to help the company grow and develop Kids Care Dog Friendly Showers / Towel Service Excellent Food in the kitchen You are exposed to some of the most beautiful outdoor secret spots / hikes / water falls cool product discounts extra week of PTO for Volunteering. You can leave early on Friday afternoons, in the summer

    Cons

    More room to store your bikes in the office would be great

    Advice to Management

    Slow down to give more time for new ideas and innovations to get traction.

    KEEN Footwear2019-07-18
  4. Helpful (11)

    "Deflated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at KEEN Footwear full-time

    Pros

    Philanthropic mission, fun shoes, decent benefits like hybrid Fridays, Master Classes, donation matching, volunteer hours and a company service day. Great cafeteria. Small enough teams make you feel you can make a difference by talking to the right people. Scrappy, which can be good and bad.

    Cons

    High turnover. Long hours. Short staffed. Morale is low. Desk lunches and 5:30pm meetings are the norm. Combined sick leave with meager vacation offerings means alot of sick employees coming into the office. Very male-dominated work environment, making it hard to lobby for differing perspectives and approaches. For many departments, using volunteer hours and/or attending work events is frowned on. Management... seems disempowered and/or unmotivated to make improvements on a small scale while higher-ups seem disorganized and unwilling to work across departments. Subteams horde information, whether unintentionally or otherwise, making work tedious and take much longer. Any openness or camaraderie would make the situation feel ok, but it's often a tense work environment that encourages people to distrust one another and stick to themselves.

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    Advice to Management

    Empower employees. Listen. Hold management accountable. Innovate. Encourage departments to develop and follow processes so workers aren't constantly rebuilding the wheel--or fighting about it. You don't have to become corporate to retain talent, but you do have to be willing to change.

    KEEN Footwear2019-07-09
  5. Helpful (13)

    "High turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at KEEN Footwear full-time for more than a year

    Pros

    Nice people. Quick decisions. Fun product.

    Cons

    Owner uses and throws away employees without compassion.

    KEEN Footwear2019-06-22
  6. Helpful (1)

    "Secretaire de Direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Menlo Park, CA
    Recommends

    I worked at KEEN Footwear full-time for less than a year

    Pros

    Keen is offering great perks

    Cons

    The Management direction is not clear

    KEEN Footwear2019-05-14
  7. "love the people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Freelance Production Assistant 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at KEEN Footwear full-time

    Pros

    Love working with the people there

    Cons

    communication was iffy but people are usually more than happy to help

    KEEN Footwear2019-03-06
  8. Helpful (14)

    "Why so much turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Neutral Outlook
    No opinion of CEO

    I have been working at KEEN Footwear full-time for more than a year

    Pros

    Great location, good benefits, and a company that tries to do good.

    Cons

    You have to questions why there is so much turnover. Two heads of sales., the President of KEEN, the President of Chrome, the head of marketing, the head of direct to consumer . . . and I've been at the company less than two years.

    Advice to Management

    You need to stop and take a good look at yourselves. Why so much turnover?

    KEEN Footwear2019-02-20
  9. Helpful (12)

    "Very good in some ways, but still a few concerns."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Order Picker in Shepherdsville, KY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at KEEN Footwear full-time for less than a year

    Pros

    Good pay Good insurance and benifits Good employee discount Family owned

    Cons

    Zero transparency when changes are made Training was lacking and left you 2nd guessing and unsure. From one day to the next it is very stressful and can be a hostile environment. I unfortunately witnessed an employee fired with no due process and lacking any substantial reason for it. Seems they were thrown under the bus by direct manager. Still bothers me months later.

    Advice to Management

    Listen to your employees, trust is crucial. Implement a standard training program for every position and stick to it. Don't assume training is being done. Check often.

    KEEN Footwear2019-02-07

    KEEN Footwear Response

    February 25, 2019Manager, People and Culture

    Thank you for taking the time to provide us with feedback. We would love to be able to address your concerns as our working environment is incredibly important to us. Please reach out to someone in People & Culture so we can address these concerns asap. Thank you!

  10. Helpful (1)

    "Fair company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at KEEN Footwear part-time

    Pros

    Good management who treat their employees well.

    Cons

    More work than enough. Need more resources

    KEEN Footwear2018-11-08
Found 43 reviews