KNB Communications Reviews | Glassdoor

KNB Communications Reviews

Updated May 23, 2018
9 reviews

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3.2
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KNB Communications President and Managing Partner Chintan Shah
Chintan Shah
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Employee Reviews

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  1. "Great Company Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern
    Recommends
    Positive Outlook

    I have been working at KNB Communications as an intern

    Pros

    I love how genuine everyone is to help you out or let you know more about them. Networking is encouraged and training opportunities are available.

    Cons

    I have no cons at this moment.

    Advice to Management

    Keep up the great work of employees being open to talking to people starting out. Great company culture.


  2. "Countering the Spin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at KNB Communications full-time (More than a year)

    Pros

    When I joined, KNB Communications was an agency focused on an interesting and fast-growing field - healthcare technology - but it is hopelessly understaffed/under-resourced (not even a paid subscription to the Wall Street Journal) and will always struggle.

    Most of the clients had been sold a bill of goods known as the "Scope of Work" but in reality it was basically impossible to deliver what was promised given the limitations. Because of this, clients could make unreasonable demands and account managers had no choice but to accede to any whim, which could often include scrapping entire PR plans.

    Management employs a "do-whatever-it-takes" mentality, which often resulted in over-servicing and unprofitability, not to mention the predictable departure of some very good employees. More than one client had called out management for the revolving door of account managers but such discussions fell on deaf ears.

    Cons

    Where to begin? Compensation is below industry average and the struggle for new business to replace the inevitable lost business means no raises or bonuses. The president/managing partner is a sales/marketing guy who doesn't understand or value PR, so true business communicators are viewed as replaceable, either by junior hires or freelancers.

    Advice to Management

    KNB Communications has been around for nearly 20 years and everyone I know who's worked there has had the same negative experience. If management won't change its strategy, at least change the agency name to avoid more terrible Glassdoor reviews.

  3. Helpful (1)

    "Successful company continues to grow, enjoyable place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at KNB Communications full-time

    Pros

    Wonderful place to work and a fun, professional team. Growing business with stability and eye on expansion. Dynamic work, exciting clients and flexibility to learn. Emphasis on both marketing and PR. Enjoy that no two days are exactly the same. Location is very inspirational.

    Cons

    There are some busy times during the year. Client work can be demanding, but reasonable expectations are set both internally and externally.

    Advice to Management

    Continue to keep an eye on company growth. Keep listening to the staff. Appreciate the transparency.


  4. "Close-knit team"

    StarStarStarStarStar
    Current Employee - Director of Marketing in Stamford, CT
    Current Employee - Director of Marketing in Stamford, CT
    Recommends
    Positive Outlook

    I have been working at KNB Communications full-time (Less than a year)

    Pros

    -Work/life balance with a flexible work schedule
    -Great co-workers who work as a team
    -Profit-sharing for new business brought in
    -Ability to earn more responsibilities and shape your position
    -Growing company

    Cons

    If you're not motivated or a self-starter, this may not be the place for you.

    Advice to Management

    None at this time.


  5. Helpful (1)

    "Part Time Freelance (four months)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at KNB Communications part-time

    Pros

    - Always new projects for you to work on
    - Friendly staff (no matter how many times you come into the office, they still are friendly and include you)
    - Flexible schedule - as long as your work is done, they don't mind what time or what day you complete it
    - Beautiful office - while it is a work space, it's in a really nice location & you can take the shuttle from the Stamford train station if you need to commute
    - Tons of learning. If you want to branch outside of your comfort zone, you'll be given work so that you can constantly evolve and learn
    - Great for entry level college students who are trying to figure out what they want to do with their careers

    Cons

    - Must be self-started and motivated. They rely on you to get your work done, so if you need tons of guidance this may not be the place for you.
    - Slightly underpaid as a freelancer for what you contribute & how much you work
    - Quick turnover rate (a lot of people are recent graduates/freelancers/interns)


  6. "Struggling company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Marketing Manager in Stamford, CT
    Former Employee - Digital Marketing Manager in Stamford, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at KNB Communications full-time (More than a year)

    Pros

    Interesting clients and industry, overshadowed by poor leadership and high turnover. “Office” is a co-working facility with some nice views.

    Cons

    Below average pay and benefits coupled with a high stress environment doesn’t make for happy employees. The more talented the employee, the faster s/he leaves.


  7. "BEWARE: Don't Work Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Anonymous Freelancer
    Former Freelancer - Anonymous Freelancer
    Doesn't Recommend
    Negative Outlook

    Pros

    Office space is nice and there are some nice people working here (if they haven't left). If you have confidence, you can prevent "management" from swindling out of the hard earned money you deserve. You might be put down at your interview (or even after), just flip the cards around and show your worth.

    Cons

    Not sure where to begin, but I will start by saying the 5-star review is fake. The current 5-6 full-time employees are overworked and the President tries to save money wherever he can. Truthfully, it’s not his fault, he’s just a pawn who gets yelled at and told what to do from the from the non-active President (which is my guess, of course). Most of the company is freelancers and he doesn't like hiring confident people who he can't take advantage of (or pay little to no money).

    He'll tout how the company has flexible opportunities, which translates to not actually wanting to hire full-time employees adding people to the company freelance roster — classic bait and switch. If by chance you do get called in for an interview, he might low-ball you and tell you he’ll get back to you, only to offer you a freelance position with a joke of a rate.

    Advice to Management

    Learn how to run a company; if you don’t, you’ll eventually crumble. Your business model isn’t sustainable and there are plenty of books and case studies to back it up.

  8. "Nice people, need to be more innovative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern
    Former Intern - Intern
    Recommends
    Neutral Outlook

    I worked at KNB Communications as an intern

    Pros

    Really nice people. They are very considerate and try to challenge me.

    Cons

    The industry is not very innovative and needs a creative touch.

    Advice to Management

    Don't over work employees.


  9. "Shop is slowly collapsing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Stamford, CT
    Former Employee - Senior Account Executive in Stamford, CT
    Doesn't Recommend
    Negative Outlook

    I worked at KNB Communications full-time (More than 3 years)

    Pros

    You learn to take on many responsibilities at a very fast passed. 8-10 clients a person.

    Cons

    Short staffed. Agency consists of 6 people, including a digital marketing manager and HR. 10 people, including Interns. The amount of staff there can't keep up with the client work. It us shocking the business is still around

    Advice to Management

    Close the shop.