KONE Reviews | Glassdoor

KONE Reviews

Updated October 15, 2017
218 reviews

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218 Employee Reviews

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Pros
  • best work life balance organization (in 9 reviews)

  • Small regional office, great work environment, ability to network with high-level management (in 11 reviews)

Cons
  • Work/Life balance; some managers are better than others; promotion opportunities (in 11 reviews)

  • No work/life balance, increases are VERY low, Upper Management doesn't appreciate your efforts, lousy place to work (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great message; poor execution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I have been working at KONE full-time

    Pros

    innovator in industry; global presence and recognition; exciting projects

    Cons

    A person gets promoted to the extent of their incompetence. There's quite a bit of that at KONE.

    Advice to Management

    shake it up a little, work to step away from "good ole' boy" mentality, just because someone has been here many years does not mean they are good at their job


  2. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at KONE full-time

    Pros

    good insurance and company benefits

    Cons

    No training program, management, way over worked

    Advice to Management

    Take time to train new employees and really back all employees not just some.

  3. "Good company, could be much better."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great hours and decent starting pay. Very easy job and laid back.

    Cons

    Team leaders and management have no idea what's going on and there's no accountability for it.


  4. "disconnected, dishonest , and dysfunctional ..............."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Redmond, WA
    Current Employee - Customer Service in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at KONE full-time (More than 3 years)

    Pros

    good staff and customer facing employee's

    Cons

    district management and up always looking for blame rather than taking care of customers. bad, mean, and dishonest apples at this level.

    Advice to Management

    break up the dead-weight at district and region level. They may know the business and the company, but know nothing about leading people, facilitating continuous improvement, and customer service.


  5. "local rep service tec"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Local Representative Servicetc in New York, NY
    Current Employee - Local Representative Servicetc in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KONE full-time (More than 10 years)

    Pros

    I feel that they are on the cutting edge of the elevator market Best equipment out there today very safety conscience always treated me well just do your job and all is fine.

    Cons

    hard time getting my parts or help from repair teams

    Advice to Management

    let's all push the ball in the same direction


  6. Helpful (1)

    "Service Adjustor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Elevator Constructor in New York, NY
    Current Employee - Elevator Constructor in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at KONE full-time (More than 10 years)

    Pros

    This particular outfit has a lot ofmtalented people specially route mechanics. Also Kone only provides the best replacement parts and they make sure it gets done promptly. Also there is a lot of over time for those who wish to work.

    Cons

    There is little interaction from Managers and technicians. There is little communication between employees given they rely mostly on technology rather than human interaction.

    Advice to Management

    Find ways to bridge the gap among the Office personnel and the technicians. After all they are the ones that are at the forefront of the Organization.


  7. "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hartford, CT
    Former Employee - Anonymous Employee in Hartford, CT
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at KONE full-time (More than 3 years)

    Pros

    Great peers, field techs

    Cons

    Awful management, do not care about customers, you're just a number, no investment into personnel

  8. Helpful (1)

    "KONE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at KONE full-time (More than 10 years)

    Pros

    This is a Great Place To Work

    Cons

    Service Operations is a hard job as compared to all others

    Advice to Management

    None


  9. "Mechanical Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Allen, TX
    Current Employee - Anonymous Employee in Allen, TX

    Pros

    This place is reasonable for work.

    Cons

    There is no way to grow at this place.


  10. "business development director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Lisle, IL
    Current Employee - Sales in Lisle, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at KONE full-time (More than 10 years)

    Pros

    Forbes top 50 most innovative organizations to work for

    Cons

    service business driven requiring to work 6 to 7 days a week

    Advice to Management

    better work life balance


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