KRA Corporation Reviews | Glassdoor

KRA Corporation Reviews

Updated March 6, 2017
12 reviews

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2.6
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12 Employee Reviews

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  1. "Employment Specialist"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at KRA Corporation full-time (More than 10 years)

    Pros

    Open, will allow you to grow

    Cons

    More contracts in all areas


  2. "Great Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norfolk, VA
    Former Employee - Anonymous Employee in Norfolk, VA
    Recommends
    Positive Outlook

    I worked at KRA Corporation (More than 5 years)

    Pros

    Assisting the community with obtaining self sufficiency. Team work environment. Many deadlines but still it was always interesting and fun.

    Cons

    Overtime hours are not available due to positions being exempt.

    Advice to Management

    Continue to keep a open door communication policy.


  3. "Customer Service Expeditor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative & Program Assistant in Hartford, CT
    Current Employee - Customer Service Representative & Program Assistant in Hartford, CT
    Recommends
    Positive Outlook

    I have been working at KRA Corporation full-time (More than 5 years)

    Pros

    Great company to work for. Provide lots of training to keep employees informed of best practices. I recently completed a course called: Quality Service Model Training used by the Disney group.

    Cons

    I cant think of any major cons about KRA.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "A job, not a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Career Agent in Norfolk, VA
    Former Employee - Career Agent in Norfolk, VA
    Doesn't Recommend

    Pros

    good experience if you're interested in case management
    it's a JOB and in this economy that's saying a lot
    job security, knew i could maintain my position although it was a contracted job
    good relationships with immediate supervisor, open-door policy

    Cons

    lack of upward mobility
    pay is not commensurate with work load or experience
    numbers driven, often at the expense of truly helping the client become self-sufficient
    quality assurance only becomes an issue during contract renewal season

    Advice to Management

    pay people what they are worth
    if you're going to set a precedent, maintain it always, not just during times when the contract is up for grabs


  6. "Career Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Career Agent in Hyattsville, MD
    Former Employee - Career Agent in Hyattsville, MD
    Recommends
    Positive Outlook

    Pros

    Room for growth, internal promotions are recommended rather than outsource for new employees. If you want to grow, they have an outstanding professional development budget and KRA will invest $$$ in training their employees. Very good relationship with management and corporate office, open door policy. Managers are great at conflict resolution among staff and stakeholders, and all corporate employees are warm, welcoming and the CEO is very personable! KRA believes in INCENTIVES< INCENTIVES< INCENTIVES!!!!!

    Cons

    Due to some contract provisions employees cannot receive adequate pay for tenure and workload carried

    Advice to Management

    no real cons with management, advocate for better pay for your employees as much as you can.


  7. Helpful (1)

    "Lots of conflict"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    opportunity to help the community

    Cons

    messy working culture among staff and managment

    Advice to Management

    clean up the messy politics


  8. "High expectations, high turnover"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Career Agent
    Former Employee - Career Agent
    Doesn't Recommend
    Neutral Outlook

    I worked at KRA Corporation full-time

    Pros

    They are considered nonprofit so you are paid very well for a case manager. They also incorporate bonuses to meeting rates. They have plenty of room for growth if you are willing to travel throughout the United States and meet the demands set forth by the company.

    Cons

    Due to being a "for-profit" company, the demands and expectations are highly focused on meeting participation rates and goals rather than helping customers. If you do not meet these goals, they will terminate you. Turnover is quite high. Employee morale low. Health insurance was also quite expensive through them.

    Advice to Management

    Focus more on the customers we serve rather than numbers.


  9. "Numbers based organization that tries to be social service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Career Agent in West Hartford, CT
    Former Employee - Career Agent in West Hartford, CT
    Doesn't Recommend
    Neutral Outlook

    I worked at KRA Corporation full-time (More than a year)

    Pros

    Pays well, work is defined, helping people.

    Cons

    Heath insurance is very expensive, numbers based company, extremely high turnover.

    Advice to Management

    Hire qualified candidates rather than hiring unqualified candidates who get terminated.


  10. "Has potential to be great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at KRA Corporation full-time

    Pros

    Its a minority owned company with programs throughout the country.

    Cons

    Could do a better job in leadership and marketing. Numbers driven only. Not quality. Benefits are expensive.

    Advice to Management

    Raise the bar for professionalism and work on business development. Take severe turnover of staff seriously....


  11. "Only apply for job if desperate."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Camden, NJ
    Current Employee - Anonymous Employee in Camden, NJ
    Doesn't Recommend

    I have been working at KRA Corporation full-time (Less than a year)

    Pros

    Helping customers who were serious about finding employment.

    Cons

    The biggest con is the company began to downsize personnel, and other staff members became responsible for multiple positions, without additional pay. Some people absorbed 4-6 positions, in additional to the responsibilities they were hired to carry out. Unreasonable expectation.

    We eventually found out that our site would be closed, therefore everyone would be laid off. Last days were staggered based on seniority. No severance package. Reassured that unemployment claims would not be contested.



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