Kahala Reviews

Updated Jul 17, 2020

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3.1
43%
Recommend to a Friend
62%
Approve of CEO
Kahala Chairman and CEO Kevin Blackwell (no image)
Kevin Blackwell
9 Ratings
  1. "Jim’s"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Regional Director in Atlanta, GA

    I have been working at Kahala full-time for more than 10 years

    Pros

    The fast paced friendly environment

    Cons

    Working with the ice cream freezers very cold

  2. "Good for a while"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - International Director of Operations in Scottsdale, AZ
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Kahala full-time for more than 10 years

    Pros

    Reasonable pay, good benefits, generous with PTO

    Cons

    Unclear on growth path or merit pay increases. Salaries are an area with zero shared information, from typical range within a position to potential for growth.


  3. "Not a great place overall"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Systems Analyst 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kahala full-time

    Pros

    Holiday pay, easy going work environment

    Cons

    management is horrible, don't communicate your job roles/expectations/no training

  4. Helpful (1)

    "Where is all the revenue going?"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - National Marketing Manager in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook

    I worked at Kahala full-time for more than 3 years

    Pros

    Work with interesting brands, some are actually still popular and still relevant. You get to interact with franchisees (some have invested their life savings into a brand) and get a sense of accomplishment when you can help them.

    Cons

    Not sure where the revenue is going because you are not investing in any of these things: - wages/your employees - pays well below market - technology - old computers, old software, no tools - stores & franchisees - franchisees are suffering, almost none are marking a profit. (News flash, increased sales doesn’t not equal profit) - training - capable leadership

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  5. Helpful (2)

    "Many Brands, Few Hands"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kahala full-time for less than a year

    Pros

    Good benefits (affordable health/dental/vision, 401k employer match, 15 days PTO & 11 paid holidays). Free ice cream.

    Cons

    Lower-middle base pay and no raises for merit/promotion, just a small single digit percentage raise each year. Understaffed department lead to increasing backlog of work, low morale, and unhappy franchisees. Company won’t pay for good technology if there’s a free/cheap alternative. Poor documentation available for self-training.

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  6. "Satisfactory"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Interaction Designer 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Kahala full-time for more than 3 years

    Pros

    Lots of brands provides variety of work.

    Cons

    Periods of slowness and downtime.

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  7. Helpful (1)

    "Unmotivated"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Kahala full-time

    Pros

    Good benefits Ice cream shop HQ location

    Cons

    Lack of career paths A few terrible brand leaders Pay & raises

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  8. "Nice place"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mesa, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kahala full-time for less than a year

    Pros

    Very nice management good place to work

    Cons

    None I have none at all

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  9. "Loyalty Marketing Manager"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Loyalty Marketing Manager in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kahala full-time for more than 3 years

    Pros

    Awesome coworkers Awesome boss Gym Ice cream shop w/ free ice cream Kid friendly; big "take your kid to work day" event in April every year

    Cons

    Building needs new carpet Building needs new interior paint

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  10. "Good Company"

    3.0
     

    I worked at Kahala

    Pros

    Great mission and growth in sales

    Cons

    Changes command often Uncertain atmosphere

Found 24 reviews