Kaiser Permanente Manager Reviews | Glassdoor

Kaiser Permanente Manager Reviews

Updated July 18, 2017
428 reviews

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Manager

3.5
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Employee Reviews

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Pros
  • Mission driven; believe in work-life balance; you can change your career many times still within the same organization (in 318 reviews)

  • Transparent about pay and benefits (in 180 reviews)

Cons
More Pros and Cons

  1. Helpful (25)

    "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Fontana, CA
    Current Employee - Project Manager in Fontana, CA
    Approves of CEO

    I have been working at Kaiser Permanente full-time (More than 8 years)

    Pros

    Kaisers benefits package is exceptional, which is why most employees become lifers. The culture is one that fosters collaboration and teamwork.

    Cons

    Heavy workloads for exempt employees require long workdays and weekends to manage. Negatively affects work/life balance. Low turnover makes career progression slow process. Many leaders lack innovative thinking due to little exposure outside of KP.

    Advice to Management

    Increase leadership positions to improve work/life balance, increase opportunity for career growth. Also invest more in training outside of KP so leaders continue to grow.


  2. Helpful (1)

    "Southern California"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Santa Ana, CA
    Former Employee - Senior Project Manager in Santa Ana, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kaiser Permanente full-time (More than 10 years)

    Pros

    Excellent benefits, growth opportunity, educational opportunities, diversity, and leadership

    Cons

    If you don't know how to say no then you will lose you ability for good work life balance.

    Advice to Management

    Continue to develop your staff and management, keep your great benefits and always stay focused on the big picture...the patients!

  3. "Great benefits but nothing else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Manager in Denver, CO
    Former Employee - Team Manager in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kaiser Permanente full-time (More than 10 years)

    Pros

    Employees Receive Great Medical Coverage for Entire Family

    Cons

    Employees are Just a Number! Regardless of Position & Tenure.

    Advice to Management

    Please listen to employee compliance issues and do a better job of preventing retaliation! Do not punish those who report wrongdoing!


  4. Helpful (253)

    "Great benefits, job security, but the usual bureaucracy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Portland, OR
    Current Employee - Program Manager in Portland, OR
    Recommends
    Positive Outlook

    I have been working at Kaiser Permanente full-time (More than 3 years)

    Pros

    Kaiser is a great place to work and build a career over time. In my experience salaries are above market for most positions, and the benefits are so good that many people become "lifers". The health coverage is extremely generous, and time off starts off adequate and gets better over time (18 days when you start, moving up to 33 after 15+ years - this does not include sick time). Employees truly believe in the mission of KP (at least, I do) and it's clear that this is a place where employees' contributions are valued. Although my role is not part of any of the unions, the fact that our workforce is predominantly unionized also places a positive role in KP's reputation as a good place for workers (although having unionized staff also presents many challenges). Overall, I enjoy working at KP and would recommend it to others, but understand that you are entering a big bureaucracy. A friendly, mission-driven bureaucracy, but still.

    Cons

    Cons: having lots of "lifers" means that innovative ideas and workflows are not always adopted without a fight. People have their roles deeply embedded here, and any threat to the status quo is seen as negative, even though we need to make some pretty radical changes given the new health care environment post-ACA. There's a lot of "not my job" attitudes here. It's hard to navigate the layers of bureaucracy, both in terms of personnel/HR/benefits, and in getting work done (there are often 4-5 departments at the regional and national KP levels working on similar areas, and no guidance on who does what.) Be aware that KP is not immune to reorganizations and layoffs -- they do make a good attempt to ensure workers are hired elsewhere in the organization, but there are no guarantees, and there can be a lot of turnover in certain departments.

    Benefits are currently generous but are always subject to downgrades in the future, so just be aware of that. Some changes to the pension and retiree medical benefits are about to hit, and with them a wave of Baby Boomers will be taking retirement, which should hopefully open up many new management opportunities for Millennials.

    Oh, and the biggest con of all: we still - STILL - use Lotus Notes for email. Shocking, I know, but true.

    Advice to Management

    Embrace technology, trust your employees, improve senior leadership communication with front-line staff.


  5. "Clinical Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Clinical Coordinator/Case Manager in Portland, OR
    Current Employee - RN Clinical Coordinator/Case Manager in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaiser Permanente full-time (Less than a year)

    Pros

    Benefits
    Autonomy
    Ability to flex schedule/Remote work

    Cons

    Big system
    Difficult to navigate at time

    Advice to Management

    RN involvement is key to change
    Empower nurses to be nursing leaders


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Burbank, CA
    Former Employee - Project Manager in Burbank, CA
    Recommends
    Approves of CEO

    I worked at Kaiser Permanente full-time (More than 3 years)

    Pros

    Great company to work for who cares about its patients.

    Cons

    Revamp the 401K Plan and retirement.


  7. "Critical Care Department Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Critical Care Department Nurse Manager in San Francisco, CA
    Current Contractor - Critical Care Department Nurse Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaiser Permanente as a contractor (More than 3 years)

    Pros

    Excellent organization who is inline with safety, quality, care experience and favorable people pulse. A definite and health plan of choice.

    Cons

    I can't offer any cons. I have been a part of this org as a perm and interim leader and truly have nothing to comment.

  8. "Big company with big ideas but VERY slow to move..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in San Diego, CA
    Current Employee - Program Manager in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kaiser Permanente full-time (More than a year)

    Pros

    Once you have your foot in the door you are 99% guaranteed to stay for life.

    Cons

    Once their foot is in the door (even baddies) they stay for life.

    Advice to Management

    Let go of poor performers and empower middle management to make decisions.


  9. "Sr. Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Project Manager in Roseville, CA
    Former Contractor - Senior Project Manager in Roseville, CA

    I worked at Kaiser Permanente as a contractor (More than a year)

    Pros

    Good people to work with, flexible

    Cons

    Silo's, wasted money, poor onboarding

    Advice to Management

    communicate


  10. "Project Manager II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager II in Irvine, CA
    Current Employee - Project Manager II in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaiser Permanente full-time

    Pros

    Great teamwork, positive culture, supportive

    Cons

    Workload, poor work life balance