Kaiser Permanente Reviews in Oakland, CA | Glassdoor

Kaiser Permanente Oakland Reviews

Updated October 19, 2017
594 reviews

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Oakland, CA

3.8
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594 Employee Reviews

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Pros
  • Mission driven; believe in work-life balance; you can change your career many times still within the same organization (in 332 reviews)

  • Transparent about pay and benefits (in 192 reviews)

Cons
More Pros and Cons

  1. "Good job, bad job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Revenue Cycle Analyst in Oakland, CA
    Former Employee - Revenue Cycle Analyst in Oakland, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Kaiser Permanente full-time (More than 8 years)

    Pros

    The best was salary and benefits for both myself and my family

    Cons

    The middle management were micro managers. Let us do our jobs without us having to give you progress every hour

    Advice to Management

    Take into consideration that you have talented people who know what they are doing and let them do the job. Stop the hate.


  2. "Health Educator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Health Educator in Oakland, CA
    Current Employee - Health Educator in Oakland, CA
    Recommends
    No opinion of CEO

    I have been working at Kaiser Permanente part-time (More than a year)

    Pros

    Amazing company with excellent benefits. The team I work with is fantastic. I consider myself very lucky.

    Cons

    It can be challenging to get full-time status

    Advice to Management

    Keep up the great work!

  3. Helpful (2)

    "Reflection after 10+ Years of Employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Process Manager in Oakland, CA
    Former Employee - Senior Business Process Manager in Oakland, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kaiser Permanente full-time (More than 10 years)

    Pros

    Great Salaries - Kaiser Permanente pays very well for a non-profit company. Pay is very competitive against for-profit companies.
    Great Benefits - Kaiser Permanente treats their employees very well in terms of health benefits and dental benefits. Reasonable rates very low copayments. Recently started to offer long-term disability insurance, pet insurance, and law services for a reduced rate.
    Great PTO Benefits - The longer that you are employed with Kaiser the faster you accrue PTO. At 10+ years, you accrue 25 PTO days per year + paid holidays.
    Good mobility - Kaiser is a huge organization so there is good mobility between departments and organizations.

    Cons

    Workload - While Kaiser Permanente is a non-profit, the company expects you to work like a billable consultant. Depending on your role, you may have to constantly travel, work 65+ hours a week, and have little work-and-life balance. Discussions with management about workloads are often ignored/minimized.
    Stuck with the Kaiser HMO Model - This pertains to your health insurance. Kaiser is good for basic/routine healthcare and has a decent level of experience with medical specialties. If you have a complex medical condition, the pool of available doctors that you can visit to help manage your care is very small so you are stuck with only 1 to 2 doctors. Getting a referral to seek a referral outside of the organization is impossible as I tried for years to get one and was constantly denied.
    Bureaucracy thy name is Kaiser - It takes forever to enact change in the organization. Kaiser is a "collaborate first, make a decision second" company. Getting approvals, making changes, pushing for immediate actions takes an eternity because so many people have to be involved with the decision making process and approve the changes.
    Very Top Heavy - As alluded to above, it is difficult to make rapid changes because of the top heavy nature of Kaiser - approvals for certain decisions can take weeks or longer as you have to engage with 4-6 levels of management to get agreement.
    Conflict Adverse - Kaiser Permanente does not like conflict and employees internally joke about it being a "kumbaya" organization. Dealing with differing view points and engaging in conflict management can yield great results. Kaiser pushes the most agreeable answer, which may not always be the best.

    Advice to Management

    Become more agile, reduce bureaucracy, give employees more freedoms to make decisions.


  4. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in Oakland, CA
    Former Intern - Anonymous Intern in Oakland, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kaiser Permanente as an intern

    Pros

    Great, friendly people! Lots of buildings to explore in the Oakland area.

    Cons

    Amount of work depends on your role as an intern.

    Advice to Management

    The supervisors are great!


  5. "Benefits vs tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Oakland, CA
    Current Employee - Administrative Assistant in Oakland, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Kaiser Permanente full-time (More than 5 years)

    Pros

    Benefits. Decent job at balancing work-life.

    Cons

    It is very corporate. Technology falls short at office level. Technology is the best for members.


  6. Helpful (1)

    "Excellent company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Logistics Analyst in Oakland, CA
    Former Employee - Logistics Analyst in Oakland, CA
    Recommends
    Approves of CEO

    I worked at Kaiser Permanente full-time (More than 5 years)

    Pros

    Wonderful culture and relaxed atmosphere

    Cons

    There are no cons to working at KP


  7. "Sr. Business Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Consultant in Oakland, CA
    Current Employee - Senior Business Consultant in Oakland, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaiser Permanente full-time (More than 10 years)

    Pros

    Company mission, employees and leadership who truly care about our patients and the staff, great wages and benefits, positive morale, team spirit.

    Cons

    So big sometimes difficult to communicate (still do a great job).

    Advice to Management

    Treat your staff like you are one team. They know their work better than anyone.

  8. "Excellent Company!! Superb"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oakland, CA
    Former Employee - Anonymous Employee in Oakland, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kaiser Permanente full-time (More than a year)

    Pros

    Kaiser Permanente is a GREAT place to work!! They take out the time to develop you and to ensure that you as well as your thoughts are valued.

    Cons

    Should focus more on team building.


  9. Helpful (2)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Oakland, CA
    Current Employee - Director in Oakland, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaiser Permanente full-time (More than 5 years)

    Pros

    Good secure job, with good benefits including medical, DB, DC plans. Good team environment, caring people, lots of volunteer projects

    Cons

    No opportunity for growth, no raises, low salaries, upper management usually pale and stale, rare opportunity for women leaders in higher positions

    Advice to Management

    Offer opportunity for growth, raises, higher salaries, diverse upper management with opportunity for women leaders in higher positions not just males


  10. Helpful (1)

    "Kaiser Permanente"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Consultant in Oakland, CA
    Former Employee - Executive Consultant in Oakland, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kaiser Permanente full-time (More than 8 years)

    Pros

    Mission driven , clear vision, excellent pay, bonus opportunity and benefits

    Cons

    While pay is excellent hours are long and work life balance often suffers.

    Advice to Management

    Pay closer attention to work life balance so that employees are able to Thrive and thereby contribute at higher levels.


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