Kaiser Permanente Reviews | Glassdoor

Kaiser Permanente Reviews

Updated December 11, 2017
4,690 reviews

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3.9
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4,690 Employee Reviews

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Pros
  • Mission driven; believe in work-life balance; you can change your career many times still within the same organization (in 337 reviews)

  • Transparent about pay and benefits (in 201 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (44)

    "A Good and Caring Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Seattle, WA
    Current Employee - Sales in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaiser Permanente full-time (More than a year)

    Pros

    I've been working for Group Health Sales for a couple years and can't say that I've ever been happier with any other employer. It's a very caring organization from the top down. Even with the restructuring going due to the Kaiser Permanente acquisition, management old and new seem to have the employees best interests in mind. New opportunities and enhancements for members and employees seem to be on the horizon.

    Cons

    None substantial enough to write about.

    Advice to Management

    Keep up the good work. Transparency about incoming changes is key.


  2. "Site Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaiser Permanente full-time

    Pros

    Benefits, reimbursement, bonus incentives, staff

    Cons

    none that I can think of

  3. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Sacramento, CA
    Current Employee - Manager in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaiser Permanente full-time (More than 3 years)

    Pros

    They want to know your experiences with multi-tasking and multi management when interviewing. They present scenarios that are transferable and common; ideally seeking outputs. Compliance’s and how we assist members are very critical and overall impact. Leading organization for volunteer and being the face of community involvement

    Cons

    Managers in the call center are not equipped with with cell phones. This is a set back because managers spent excessive time reading emails and prioritizing them to daily deadlines.

    Advice to Management

    If leadership wants managers to prioritize efficiently and effectively, provide them cell phones so that they sort and plan ahead before getting into the offices. Although we do have laptops to bring home, it’s not a realistic goal to read emails through vpn


  4. "KP"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaiser Permanente part-time

    Pros

    The benefits are generous & extensive

    Cons

    The particular work environment is exhausting


  5. "Great place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaiser Permanente full-time (More than 10 years)

    Pros

    Great benefits and good people to work with

    Cons

    Not a lot of room for growth


  6. "Great Culture"

    StarStarStarStarStar
    Current Employee - Staff Assistant in San Francisco, CA
    Current Employee - Staff Assistant in San Francisco, CA
    Recommends

    I have been working at Kaiser Permanente full-time (More than a year)

    Pros

    Everyone is easygoing and the environment is generally fun.

    Cons

    Not everyone enjoys working in a loud/outspoken environment


  7. "The best of the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Service Representative in San Diego, CA
    Current Employee - Patient Service Representative in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaiser Permanente full-time (Less than a year)

    Pros

    Great compensation (one of the highest in the healthcare industry right now)
    Excellent benefits package for part-time and full-time employees (yes, they offer benefits to pt)
    Two weeks of paid time off per calendar year
    Top notch medical staff and senior management
    Provide low cost medical coverage regardless of income (even if the patient doesn't have insurance).

    Cons

    It's hard to get hired in here. And if you do, be prepare to undergo an extensive background check.

    Advice to Management

    Dear Kaiser Permanente,

    You seriously need to expand more to the rest of the sates in the USA.

  8. "Teleservices Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teleservice Representative in Sacramento, CA
    Current Employee - Teleservice Representative in Sacramento, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kaiser Permanente full-time (Less than a year)

    Pros

    Great benefits! Pay is excellent starting pay. Management and company cares about your growth, they invest in training so yoy do well.

    Cons

    There needs to be Possibly more investment in their on call employees but there are no real cons besides the on call opportunity

    Advice to Management

    Should give on call employees more work and better training


  9. "Outpatient Psychotherapist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outpatient Therapist in Denver, CO
    Former Employee - Outpatient Therapist in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kaiser Permanente full-time (More than 10 years)

    Pros

    good pay, benefits, management, growth

    Cons

    documentation demands are too much, shows/no shows accounatbility

    Advice to Management

    increase inclusiveness, review current demands for clinical one on one percentage


  10. "Physician"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaiser Permanente full-time

    Pros

    Great benefits
    Good starting salary
    Great communication with specialists

    Cons

    Minimal flexibility
    No rvu production
    Have to work one weekend day per month


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