Kaiser Permanente Reviews | Glassdoor

Kaiser Permanente Reviews

Updated April 24, 2017
4,079 reviews

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Full-time Part-time

3.8
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Kaiser Permanente Chairman and Chief Executive Officer Bernard J. Tyson
Bernard J. Tyson
1,333 Ratings

4,079 Employee Reviews

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Pros
  • Mission driven; believe in work-life balance; you can change your career many times still within the same organization (in 306 reviews)

  • Transparent about pay and benefits (in 172 reviews)

Cons
More Pros and Cons

  1. Helpful (232)

    "Great benefits, job security, but the usual bureaucracy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Portland, OR
    Current Employee - Program Manager in Portland, OR
    Recommends
    Positive Outlook

    I have been working at Kaiser Permanente full-time (More than 3 years)

    Pros

    Kaiser is a great place to work and build a career over time. In my experience salaries are above market for most positions, and the benefits are so good that many people become "lifers". The health coverage is extremely generous, and time off starts off adequate and gets better over time (18 days when you start, moving up to 33 after 15+ years - this does not include sick time). Employees truly believe in the mission of KP (at least, I do) and it's clear that this is a place where employees' contributions are valued. Although my role is not part of any of the unions, the fact that our workforce is predominantly unionized also places a positive role in KP's reputation as a good place for workers (although having unionized staff also presents many challenges). Overall, I enjoy working at KP and would recommend it to others, but understand that you are entering a big bureaucracy. A friendly, mission-driven bureaucracy, but still.

    Cons

    Cons: having lots of "lifers" means that innovative ideas and workflows are not always adopted without a fight. People have their roles deeply embedded here, and any threat to the status quo is seen as negative, even though we need to make some pretty radical changes given the new health care environment post-ACA. There's a lot of "not my job" attitudes here. It's hard to navigate the layers of bureaucracy, both in terms of personnel/HR/benefits, and in getting work done (there are often 4-5 departments at the regional and national KP levels working on similar areas, and no guidance on who does what.) Be aware that KP is not immune to reorganizations and layoffs -- they do make a good attempt to ensure workers are hired elsewhere in the organization, but there are no guarantees, and there can be a lot of turnover in certain departments.

    Benefits are currently generous but are always subject to downgrades in the future, so just be aware of that. Some changes to the pension and retiree medical benefits are about to hit, and with them a wave of Baby Boomers will be taking retirement, which should hopefully open up many new management opportunities for Millennials.

    Oh, and the biggest con of all: we still - STILL - use Lotus Notes for email. Shocking, I know, but true.

    Advice to Management

    Embrace technology, trust your employees, improve senior leadership communication with front-line staff.


  2. Helpful (1)

    "systems software engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Software Engineer in Seattle, WA
    Current Employee - Systems Software Engineer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaiser Permanente full-time (More than 10 years)

    Pros

    THRIVE attitude with excellent company benefits and personal support. Great management who actually listen to the crowd

    Cons

    I cant move to Hawaii, where they have clinics !!

    Advice to Management

    Keep up the good work


  3. Helpful (1)

    "Medical Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Medical Assistant in Olympia, WA
    Current Employee - Certified Medical Assistant in Olympia, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kaiser Permanente full-time (More than 5 years)

    Pros

    Pay, Hours, and room for advancement.

    Cons

    Do not get to much Patient care


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  5. "Great place to work but slow to recognize outstanding staff."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager III in Portland, OR
    Current Employee - Project Manager III in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kaiser Permanente (More than 8 years)

    Pros

    The staff are excellent. There are great health and medical benefits including dental and vision. The overall mission is exceptional and people are committed to doing good work.

    Cons

    My current pay is not at market value. It took almost 4 years to get a promotion. And my current department is archaic at times.

    Advice to Management

    Recognize your stellar staff with spot bonus and more financial incentives for outstanding work.


  6. Helpful (1)

    "Regional Marketing Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Marketing Consultant in Aurora, CO
    Current Employee - Regional Marketing Consultant in Aurora, CO
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Kaiser Permanente full-time (More than 3 years)

    Pros

    Great Benefits, Great Products to sale, Great team

    Cons

    Lots of reorganization of internal sale department- Many lay offs

    Advice to Management

    Stick to what works.


  7. "From a Health Plan perspective, not clinical"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oakland, CA
    Current Employee - Anonymous Employee in Oakland, CA
    Recommends
    Approves of CEO

    I have been working at Kaiser Permanente full-time (More than 8 years)

    Pros

    Leading Healthcare industry. Great benefits.

    Cons

    The company is top level heavy. Turnover is very low thus your career may stall. Depending on which group you're in, it can be demanding.


  8. Helpful (1)

    "OUtpatient coder"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Oupatient Medical Coder in Antioch, CA
    Former Employee - Oupatient Medical Coder in Antioch, CA

    I worked at Kaiser Permanente full-time (More than 3 years)

    Pros

    They pay very well. Great benefits

    Cons

    Not loyal to former employees

    Advice to Management

    Greater care of employees


  9. Helpful (2)

    "RN Staff Nurse II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Staff Nurse in Vallejo, CA
    Current Employee - RN Staff Nurse in Vallejo, CA
    Recommends
    Positive Outlook

    I have been working at Kaiser Permanente full-time (More than a year)

    Pros

    Work days and most duties specified in contract and job posting. Opportunities for overtime. Some flexibility with hours and scheduling.

    Cons

    Unfortunately a LOT of processes are still back in the 1990's and seriously need to get in line with the rest of the industry

    Advice to Management

    It's 2017, time to get with the current times a little more


  10. Helpful (1)

    "MFT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Mental Health Therapist in Sacramento, CA
    Current Employee - Mental Health Therapist in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaiser Permanente full-time (More than 8 years)

    Pros

    good pay, great team, pt and employee centered

    Cons

    need to improve access to psychiatry services for its. They are working in this

    Advice to Management

    see the above


  11. Helpful (1)

    "Focused on Mission"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Director in Pasadena, CA
    Current Employee - IT Director in Pasadena, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaiser Permanente full-time (Less than a year)

    Pros

    Very strong culture in support of mission and members. Good pay, benefits and flexible work location/schedule.

    Cons

    Very challenging culture of bureaucracy in getting things done and selling "new" ideas to "old" thinking.

    Advice to Management

    Increase rate of review and adoption of new ideas and ways of thinking to drive positive change.



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