Kaiser Permanente Reviews
71% would recommend to a friend
(12815 total reviews)
66% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "They have great benefits and it is easy to get complacent working for this company." (in 2684 reviews)
- "very divers and great pay" (in 1398 reviews)
- "As the saying goes 'KP is great for people who don't need doctors....'" (in 527 reviews)
- "great work life balance and not too stressful" (in 395 reviews)
- "Good salary and job stability" (in 283 reviews)
- "Poor management and lack of team cohesion in surgical services." (in 603 reviews)
- "Impossible for them to adequately represent you when they have the same supervisor you do and managers have access to 100% of your calls." (in 303 reviews)
- "Reactive and micromanager style senior leadership." (in 176 reviews)
- "Company does not give you access to the vacation and CE time off that you have earned." (in 155 reviews)
- "Upper management does not care about employee or patient care." (in 134 reviews)
Ratings by Demographics
This rating reflects the overall rating of Kaiser Permanente and is not affected by filters.
Found 12,815 of over 15K reviews
Updated Nov 30, 2023
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- 5.0Sep 21, 2023Manager of Administrative ServicesCurrent EmployeeLos Angeles, CA
Great benefits. Flexible leadership. Great work life balance
Unionized environment makes it difficult to do the right thing
- 4.0Sep 9, 2015Program ManagerCurrent Employee, more than 3 yearsPortland, OR
Kaiser is a great place to work and build a career over time. In my experience salaries are above market for most positions, and the benefits are so good that many people become "lifers". The health coverage is extremely generous, and time off starts off adequate and gets better over time (18 days when you start, moving up to 33 after 15+ years - this does not include sick time). Employees truly believe in the mission of KP (at least, I do) and it's clear that this is a place where employees' contributions are valued. Although my role is not part of any of the unions, the fact that our workforce is predominantly unionized also places a positive role in KP's reputation as a good place for workers (although having unionized staff also presents many challenges). Overall, I enjoy working at KP and would recommend it to others, but understand that you are entering a big bureaucracy. A friendly, mission-driven bureaucracy, but still.
Cons: having lots of "lifers" means that innovative ideas and workflows are not always adopted without a fight. People have their roles deeply embedded here, and any threat to the status quo is seen as negative, even though we need to make some pretty radical changes given the new health care environment post-ACA. There's a lot of "not my job" attitudes here. It's hard to navigate the layers of bureaucracy, both in terms of personnel/HR/benefits, and in getting work done (there are often 4-5 departments at the regional and national KP levels working on similar areas, and no guidance on who does what.) Be aware that KP is not immune to reorganizations and layoffs -- they do make a good attempt to ensure workers are hired elsewhere in the organization, but there are no guarantees, and there can be a lot of turnover in certain departments. Benefits are currently generous but are always subject to downgrades in the future, so just be aware of that. Some changes to the pension and retiree medical benefits are about to hit, and with them a wave of Baby Boomers will be taking retirement, which should hopefully open up many new management opportunities for Millennials. Oh, and the biggest con of all: we still - STILL - use Lotus Notes for email. Shocking, I know, but true.284
- 4.0Nov 24, 2023Research AssociateCurrent EmployeeLos Angeles, CA
Management can be hit or miss. I've had terrible, micro-managers who were me superiors, but also had lovely, hands-off managers. I've also had in-between project managers that want to know every little thing you are doing. Also: the healthcare benefits are great!
PTO is not great at all unless you've worked here for 10 years or more. You get "sick" time but they tap into 3 vacation days first before using your sick time. By the time you have a sick day, you are required to give a doctor's note to use it. Basically, you never use it. You accumulate about 14 hours a month you first year, then 17 hours a month years 2-5. Not that great. Additionally, in research department we work with nurses who work four 10-hour shifts. We work together. However, research associates cannot. I don't think it's fair, personally.
- 3.0Oct 7, 2023Senior IT ConsultantCurrent Employee, more than 10 yearsOakland, CA
Depending on your role, you may be able to make a decent salary (not great) but decent and work life balance. Great pto benefits
If you’re not in a directorship or senior manager position and live in California, you won’t get paid enough to live a quality lifestyle . Many employees end up moving out of state to keep job stability as opposed to leaving KP for better pay. The pay is very low compared to other companies Projects take years to complete Unnecessary amount of meetings Depending on what kind of projects you are working for in the Org, you may end up having to work around the clock Way too many people at the leadership level and not enough people to get the actual work done Major disconnect between senior leadership, the work being done and the work that is possible given the money they are not willing to spend As a result , the work culture has become stale and toxic A lot of unhappy stressed out people who hate their jobs are who you interact with daily and you will end up hating this more than anything else2
- 2.0Sep 27, 2023Licensed Vocational Nurse (LVN)Current Employee, more than 5 yearsParkway-South Sacramento
-Love my co-workers -Flexible schedule
-Poor management -Lack of training -Short staffed -Poor communication btwn management -Unrealistic expectations -Distrust upper management and senior leaders
- 4.0Nov 30, 2023Underwriter ICurrent EmployeeOakland, CA
work life balance is promoted and actively pushed for
at such a large company sometimes things seem disconnected between the bureaucracy of it and the day to day operations
- 4.0Nov 28, 2023Lead Clinical ConsultantCurrent Employee, more than 3 yearsPortland, OR
Mission driven organization; great pay and benefits
Difficult to promote into leadership positions from being an individual contributor - even with prior leadership experience
- 4.0Nov 24, 2023Therapist Mental HealthFormer Employee, more than 5 yearsPortland, OR
Outstanding benefits, strong union, job security, lots of tuition money and time off to use it, high pay, clean environment, professional.
Low autonomy, high volume, difficult to do the quality of care desired with high demands. Culture can be a bit contentious between some.
Kaiser Permanente Reviews FAQs
Kaiser Permanente has an overall rating of 3.9 out of 5, based on over 14,544 reviews left anonymously by employees. 71% of employees would recommend working at Kaiser Permanente to a friend and 63% have a positive outlook for the business. This rating has been stable over the past 12 months.
71% of Kaiser Permanente employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Kaiser Permanente 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.7 for career opportunities.