Kaiser Permanente Reviews | Glassdoor

Kaiser Permanente Reviews

Updated March 22, 2017
402 reviews

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2.0
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Kaiser Permanente Chairman and Chief Executive Officer Bernard J. Tyson
Bernard J. Tyson
98 Ratings

402 Employee Reviews

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Pros
  • Mission driven; believe in work-life balance; you can change your career many times still within the same organization (in 304 reviews)

  • Transparent about pay and benefits (in 167 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "unhelpful employer to contractors"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Project Manager in Oakland, CA
    Former Contractor - Project Manager in Oakland, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Kaiser Permanente as a contractor (Less than a year)

    Pros

    Kaiser can have a lot of community involvement. This is a nice thing for the community as it is for the company.

    Cons

    Horrible onboarding. Email not ready when I came on and then they changed my email address and forgot to let me know. Countless issues in getting access to tools I needed.

    Advice to Management

    Think and act before bringing people on. Don't just assume it will be just a few days before everything will be connected. It took IT and my manager 3 months to get it together. My assignment was for 4 months.


  2. Helpful (2)

    "patient mill"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Physician in San Francisco, CA
    Current Employee - Staff Physician in San Francisco, CA

    I have been working at Kaiser Permanente full-time (More than 3 years)

    Pros

    Salary seems very good, but it really itsn't based upon the number of overtime hours you work every day.

    Cons

    It is a patient mill for junior physicians. Patients rate their doctors, so patient care is based on having your patients like you, notthing to do with the quality of your care.


  3. Helpful (1)

    "Overly educated and under qualified personnel"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - LVN in Irvine, CA
    Current Employee - LVN in Irvine, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Kaiser Permanente full-time (More than 5 years)

    Pros

    Excellent benefits. Most of the staff is very committed to providing excellent care.

    Cons

    Far too many over-educated and under-experienced staff members in management. The company tends to focus on degrees more than practical knowledge and application making the implementation of effective work-flow philosophy and quality patient care nearly impossible. Many overworked employees suffering from high stress and burn out rate.

    Advice to Management

    Look to the employees you have within the corporation that know the values understand the goals and have already been implementing them instead of obtaining new hires from different companies or departments that are brand new and trying to make change. This creates an incredible amount of resentment for those that are engaged and committed yet are made to feel as if they have no voice.


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  5. Helpful (3)

    "Project Manager / Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in San Diego, CA
    Current Employee - Project Manager in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kaiser Permanente full-time (More than 3 years)

    Pros

    work from home >50% of time

    Cons

    Very political. Be ready to micro-managed beyond anything you've ever imagined. Kaiser tries to tell people to take risks and stand out - but if you do - be read to get thrown under the bus and blamed for everything.

    Advice to Management

    Learn how to lead with positive reinforcement.


  6. Helpful (1)

    "Don't get sucked in solely by their great pay and benefits!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Denver, CO
    Former Employee - Administrative in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kaiser Permanente full-time (Less than a year)

    Pros

    GREAT benefits
    Great pay
    Good coworkers

    Cons

    The company is no horrible, but know what you are getting into! The management is very dysfunctional. They know about their problem areas and chose to do nothing to fix the situation. They are a very slow moving organization, so you may be buried with work for months until they are actually able to fill a position to help you.

    Advice to Management

    Listen to your employees who do the work everyday.


  7. Helpful (2)

    "Pay and benefits don't out weigh the stress"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PAs
    Current Employee - PAs
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kaiser Permanente full-time (More than a year)

    Pros

    Pay is above acreage and benefits are good.

    Cons

    Management is out of touch. Work life balance is promoted but there's no follow through. Getting time off is nearly impossible. Not enough staff.

    Advice to Management

    Reach out to your employees with open ears and change things that matter.


  8. "Pharmacy technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Pharmacy Technician CPhT in Clackamas, OR
    Former Contractor - Pharmacy Technician CPhT in Clackamas, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kaiser Permanente as a contractor (More than 10 years)

    Pros

    Best insurance and benefits and pay in the industry!

    Cons

    Horrible upper management, HORRIBLE union representation, terrible working conditions. Pay raises are 2% while cost of living is going up 6%. Schedules are all over the place... work late one night then have to turn around 8 hours later and be back at work. Since the affordable care act it's become a numbers game and all they care about are wait times as opposed to giving great patient care.

    Advice to Management

    Start valuation games people again, treat your employees like they matter and they are part of the family and they will work their butts off for you... instead of robbing you blind by slacking wherever they can, and justifying bad behaviors.


  9. "Medical Social Worker III"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lcsw in Harbor City, CA
    Current Employee - Lcsw in Harbor City, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Kaiser Permanente part-time (More than 10 years)

    Pros

    Working as a team with medical staff regarding pt's discharge.

    Cons

    Not informed of new policies in a timely matter.

    Advice to Management

    Suggesting a 3-4 month meeting with per-deim staff to go over any hospital changes.


  10. Helpful (1)

    "pharmacist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Kaiser Permanente full-time

    Pros

    good benefits, great pay, union.

    Cons

    always short staffed, management values getting prescriptions out the door in 15 minutes however does little for patient's safety and well being.

    Advice to Management

    listen to your employee's opinions and suggestions.


  11. Helpful (2)

    "IT - mediocre place to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Architect in San Francisco, CA
    Current Employee - Architect in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Kaiser Permanente full-time (More than 8 years)

    Pros

    Decent work life balance, based on group.
    Telecommute options possible.
    Generally friendly colleagues (respectful old school)
    Worthy corporate mission, Kaiser truly does make a difference in the communities they serve
    Opportunities to learn about healthcare, depending on the group

    Cons

    Process heavy, myopic management (unable to see value of talent), unable to create environment that enables meaningful change
    Zero career growth for most, possibly good place to join closer to retirement
    For smart, technical people - terrible place to be, very frustrating, avoid this place if possible... (run away while you can). Management is clueless on technology in general and likes to surround themselves with external consultants at all levels.

    Advice to Management

    Learn to recognize attract and nurture in house talent. Currently Kaiser IT is probably the last place for a smart, technical person. Learn to remember "T" in IT is Technology...
    Stop throwing process lingo all the time and get to grips with the real issues.. wake up if you can (while there is time...)



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