Kaiser Permanente Reviews | Glassdoor

Kaiser Permanente Reviews

Updated June 25, 2017
4,236 reviews

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4,236 Employee Reviews

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Pros
  • Mission driven; believe in work-life balance; you can change your career many times still within the same organization (in 315 reviews)

  • Transparent about pay and benefits (in 176 reviews)

Cons
More Pros and Cons

  1. "Anonymous"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Oakland, CA
    Former Employee - Anonymous in Oakland, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kaiser Permanente (More than 5 years)

    Pros

    Great people to work with, lasting relationships

    Cons

    Flat organization in some regions

    Advice to Management

    career mobility


  2. "Great company to work for but room to improve"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant III in Portland, OR
    Current Employee - Administrative Assistant III in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great healthcare benefits and culture. $3000 a year towards education related to your position o a position that will help you to further your career with Kaiser.

    Cons

    Admin assistant's are not valued by upper management.

  3. Helpful (2)

    "Mission-driven organization, passionate employees, patient-centered, 21st century care delivery"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oakland, CA
    Former Employee - Anonymous Employee in Oakland, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kaiser Permanente full-time (More than 8 years)

    Pros

    70-year-old company, $65 billion in revenue, 11.3 million members, 38 hospitals, 600+ medical offices.
    One of the largest and most respected integrated health care systems in the US (and in the world).
    One of the first health systems to implement a 100% electronic medical record system Leverages digital and mobile technologies to make it convenient for members and patients.
    A CEO who worked his way up in the organization over a 30-year career. He inspires confidence from employees and leadership by clearly understanding the organizations' strengths and weaknesses.
    Competitive salaries, generous health/dental insurance benefits, pension and 401K, and PTO & sick time accrual.

    Cons

    With a company with almost 200,000 employees (both employees and contractors), it can sometimes feel "you are a small cog in a big machine".
    Like most companies of this size and scale, the speed of decision-making and go to market strategies, and bureaucracy & politics can be frustrating.
    The lack of a multi-generational workforce due attracting & retaining early career professionals creates a monolithic culture.

    Advice to Management

    Continue to focus on creating a more inclusive, multi-generational workforce culture that encourages and values alternative, divergent perspectives.
    KP's greatest asset is its people. The tens of thousands of front-line workers, nurses, doctors, professionals, and contractors truly care about making difference and meaningful contribution to the organization's mission and vision.
    Value their commitment and dedication, engage them in improving the care and service delivered to patients and members, invest in their development, and never lose sight of KP's mission to provide high-quality, affordable healthcare.


  4. "Histotech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Histotech II in San Francisco, CA
    Current Employee - Histotech II in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great place to work, great benefits

    Cons

    Change is slow due to company red tape, management is not pro-active


  5. Helpful (1)

    "Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionist in Suisun City, CA
    Former Employee - Receptionist in Suisun City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kaiser Permanente part-time (More than a year)

    Pros

    Great team and seemed to have a great culture. Energetic during interviews and spoke highly of one another and company

    Cons

    Did not hear much experience around the lean methodology they want to utilize to create change in hospital. Hiring manager let senior leader deter her gut feelings

    Advice to Management

    Go with your gut


  6. "Mental Health RN Casemanager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Recommends
    Positive Outlook

    I worked at Kaiser Permanente full-time (More than 5 years)

    Pros

    generous benefits, great pay, many educational opportunities, strong union, good support from peers

    Cons

    Constant changes within the Mental Health Dept., heavy workload, and frequent expectation changes, intense paperwork,

    Advice to Management

    Support your nurses more, and protect from changes that adversely affect nurses and their patients, only have another RN supervise other nurses


  7. "Company Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Oakland, CA
    Former Employee - Analyst in Oakland, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kaiser Permanente full-time (More than a year)

    Pros

    Excellent work culture/ work life balance. Great leadership

    Cons

    Takes time to implement change

  8. "Big company with big ideas but VERY slow to move..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in San Diego, CA
    Current Employee - Program Manager in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kaiser Permanente full-time (More than a year)

    Pros

    Once you have your foot in the door you are 99% guaranteed to stay for life.

    Cons

    Once their foot is in the door (even baddies) they stay for life.

    Advice to Management

    Let go of poor performers and empower middle management to make decisions.


  9. "Call center RN"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Atlanta, GA
    Former Employee - Sales Representative in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kaiser Permanente full-time (More than 8 years)

    Pros

    The salary structure and benefits

    Cons

    There has been high turnover rate for years

    Advice to Management

    RN retension


  10. "Finance Strategy & Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Oakland, CA
    Former Employee - Sales Associate in Oakland, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Kaiser Permanente part-time (More than a year)

    Pros

    1. There is a lot of different work so KP is a place where you can truly learn.
    2. The people you work with are smart and quite efficient. This can be a really great thing.
    3. You get to contribute to a larger issue (healthcare) and if you keep that in sight, work can be very enjoyable.
    4. Salary is competitive.

    Cons

    1. Office Politics
    2. Passive Aggression

    Advice to Management

    1. Creating a more collaborative environments by opening opportunities for KP employees to work cross-functionally will enable workers to become smarter while also adding value to KP.


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