Kaiser Permanente Reviews | Glassdoor

Kaiser Permanente Reviews

Updated September 19, 2017
322 reviews

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322 Employee Reviews

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Pros
  • Mission driven; believe in work-life balance; you can change your career many times still within the same organization (in 330 reviews)

  • Transparent about pay and benefits (in 188 reviews)

Cons
More Pros and Cons

  1. Helpful (5)

    "Physician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Physician in Riverside, CA
    Former Employee - Physician in Riverside, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kaiser Permanente full-time (More than a year)

    Pros

    Good benefits only if you stay more than three years and become a partner

    Cons

    Physician salary is under 50 percent of market value.
    Primary care physicians are all abused and exhausted.
    Unfortunately some specialists are not willing to work and they get offended when they get consulted. You actually will be written up if you ask for consults .
    Surgeons are generally trying not to operate as they are not paid per case.
    Some departments are dysfunctional. Our Radiology department is an example.
    So many times we have gotten into trouble for treating or not treating the acute pathology based on their wrong readings.
    The chief receives your complaint emails and deletes them without further action.
    Your complaints about quality issues are considered dangerous and god forbid you put them in writing , you will be called "a disruptive physician"
    The newly hired associates are expected not to have any opinion until they become partners. The outdated partners threaten the new hires (who are not always young ) that if they disagree they won't be voted in for partnership.
    Expect this : whenever you call a partner he will ask you " how long have you been at kp " as if this is mayo Rochester !!!

    The not so competent partners are usually rehired as per diem after they retire and good luck getting them to do productive work !

    Advice to Management

    Because of Obamacare and private practice crash , kaiser has had a chance to recruit new highly educated physicians from top notch universities in the country.
    The new associates are being abused bullied and harassed by partners.
    The culture should change !
    Otherwise more associates will resign and this will cost you money and talent !

    Patient satisfaction is a poor metric for evaluating quality of care ! Physicians are forced to go against their conscience to get better scores ! Such as Unindicated fmla approval , pains meds , unindicated tests and imagings and referrals which in the end will cost "kaiser" more money.

    Quality issues should be taken seriously and whistleblowers should not be retaliated against.


  2. Helpful (1)

    "Staff RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good health, dental, and retirement benefits

    Cons

    Bad staff attitudes and low morale

    Advice to Management

    Be more positive

  3. Helpful (1)

    "Not good for your health"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training Specialist in Downey, CA
    Former Employee - Training Specialist in Downey, CA
    Doesn't Recommend

    I worked at Kaiser Permanente full-time (More than a year)

    Pros

    Pharmacy staff is very friendly.

    Cons

    Low pay. Unorganized. Terrible management that seems unable to say anything positive to their staff.


  4. Helpful (3)

    "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alameda, CA
    Current Employee - Anonymous Employee in Alameda, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    No Pros at all.

    Cons

    Management team is horrible! This place is like stepping back in 1990's. Get with the times Alameda!


  5. Helpful (1)

    "Not a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Generous Pension & PTO if you stay long enough; you can also sell back unused PTO days; low cost medical insurance

    Cons

    No growth potential; hard work not appreciated. Lack of support from management. Lacking admin support in regional office for program office employees.

    Advice to Management

    Let good work speaks for itself. No more favoritism.


  6. Helpful (1)

    "Account payable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Doesn't Recommend

    I worked at Kaiser Permanente full-time

    Pros

    The pay and benefits were really good.

    Cons

    They are so rigid. and so stifling. It was not a great place to work. they have unions and management tries to be underhanded with things in the work place to get some kind of control.

    Advice to Management

    Not to have back door conflict with the Union....


  7. Helpful (2)

    "The executive management leaves a lot to be desired."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Manager in Oakland, CA
    Current Employee - Finance Manager in Oakland, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Kaiser Permanente full-time (More than 8 years)

    Pros

    Benefits are outstanding. One of the only companies that still have a pension. Very close to public transit.

    Cons

    Micro managemnet. Lack of appreciation. Zero communication between management and individual contributors.

  8. "Understaffed and Unfair treatment of contract workers"

    StarStarStarStarStar
    Former Contractor - Registered Nurse in San Diego, CA
    Former Contractor - Registered Nurse in San Diego, CA

    I worked at Kaiser Permanente as a contractor (Less than a year)

    Pros

    Good benefits and rights for employees

    Cons

    Very understaffed. Kaiser has patient safety as their number one goal but they are often very understaffed with nurses so patient safety is greatly compromised. Kaiser Zion Medical Center in San Diego, CA hires a large percentage of travel nurses because they do not want to pay the benefits to a full time nurse.
    They offer very little training to travel nurses which again compromises patient safety. They have high expectations of travel nurses and are very forgiving and accommodating of their regular staff.
    For example the dialysis unit at Kaiser Zion Medical Center expects travel nurses to be telemetry certified and they give a telemetry test that the travel nurse must pass with the second attempt or their contract is cancelled. But the staff that they hire into the dialysis dept art given months to prepare for such a test and in the meantime they are allowed to work. What about their concern over patient safety?
    Nurse managers are given way too much power to dispose of a travelling nurse with the first mistake they may make. They also have the power to issue a DNR--do not return to any Kaiser facility--if even one mistake is made. But if their regular staff make the same mistake or worse they are more forgiving and accomodating.

    Advice to Management

    Nurse manager should not be given so much power to make decisions over a contract travel nurse. The travel nurse should be given the opportunity to come before an executive team and explain her side of any event before any action is decided. No nurse manager should be allowed to issue a Do Not Return to any Kaiser facility before he or she has had the opportunity to come before an executive team.


  9. Helpful (1)

    "secret group in management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Sacramento, CA
    Current Employee - Manager in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Kaiser Permanente full-time (More than 3 years)

    Pros

    there are no pros and $$ isn't a pro

    Cons

    management watches out for one another even if they are WRONG, no integrity.

    Advice to Management

    listen to your direct line managers and supervisors. they are the only ones who know what's going on.


  10. "Medical Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Kaiser Permanente full-time (More than 5 years)

    Pros

    Not sure it depends on the day

    Cons

    Everyone competing for your job. Management and some doctors think more about cost saving ways about care than to provide the best care


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