Kalahari Resorts and Conventions Reviews

Updated May 4, 2021

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2.9
36%
Recommend to a Friend
71%
Approve of CEO
Kalahari Resorts and Conventions Owner and President Todd Nelson  (no image)
Todd Nelson
100 Ratings
Pros
  • "Further guest services skills (tremendously)(in 8 reviews)

  • "12/hour for deep guards, flexible scheduling, good managers(in 6 reviews)

  • Cons
  • "Scheduled long hours (10-12 hour shifts)(in 8 reviews)

  • "Poor management in the waterpark, annoying coworkers, they took away all the benefits(in 6 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 5 years

      Great Company Culture

      Feb 11, 2021 - Team Leader 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Kalahari has a family environment where everyone works together as a team. There is a lot of opportunity to grow within the company if you apply yourself. There has never been a day that I haven't been excited to come to work.

      Cons

      If you aren't used to a family-owned environment, it will be a shift from a corporate environment where things are not as black and white. It is expected that you are able to problem-solve without relying on someone giving you the answer and take initiative in daily operations.

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    2. 3.0
      Current Employee, more than 1 year

      Decent

      May 1, 2021 - Server/Waiter in Sandusky, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay, good tips as well

      Cons

      Take advantage of senior employees

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    3. 3.0
      Current Employee, more than 3 years

      it's ok

      Mar 2, 2021 - Bartender in Mount Pocono, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      if you are in the service industry it's great to always have clientele. If you want to advance there are plenty of opportunities available, just gotta be willing to do it.

      Cons

      it's corporate so it has the same flaws as any other corporate job setting. Management is only concerned about numbers(bonuses), supervisors are typically under experienced college aged kids who are enticed by the title of supervisor till they realize they are just glorified people to get yelled at by the guests.

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    4. 4.0
      Current Employee, more than 3 years

      Good team

      Apr 10, 2021 - Pastry Assistant in Mount Pocono, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work if you get into the right team.

      Cons

      Changes upper management every few months

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    5. 2.0
      Current Employee, less than 1 year

      it was a good place but the management

      Apr 26, 2021 - Lifeguard in Round Rock, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      you build a family with your employees you learn how to be more formal

      Cons

      management was not that great they messed with your pay

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    6. 2.0
      Current Employee, less than 1 year

      Okay company

      Feb 15, 2021 - Chef in Round Rock, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good co-workers New Resort feel Sometimes you get good employee discounts at the resort (sometimes)

      Cons

      Don’t really see opportunities for advancement Pay rate is average Hours have been reduced dramatically since opening which highly impacts hourly employees averaging 18 hours shifts a week. Very expensive employee benefits Extremely high turnover

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      1 person found this review helpful
    7. 1.0
      Former Employee, more than 3 years

      Horrible Company

      May 4, 2021 - Valet Attendant in Pocono Manor, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      None Available at this time

      Cons

      Fired me during Covid-19 pandemic because they “overcharged” emergency pay by 100$ and I paid my cell phone bill

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    8. 1.0
      Former Employee, less than 1 year

      Horrible

      Jan 10, 2021 - Lifeguard 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits good Waterpark/theme park/food discount

      Cons

      Covid precautions. U say it but don't enforced it.

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      1 person found this review helpful
    9. 2.0
      Former Employee, less than 1 year

      Kalahari

      Apr 26, 2021 - Lifeguard in Sandusky, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay, fun workers, fun place to swim when off

      Cons

      They have no family value, managers don’t help you, snarky guest, abusive guest, lots of drama.

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    10. 2.0
      Former Employee, more than 5 years

      manager

      Apr 27, 2021 - Assistant Restaurant Manager in Mount Pocono, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      loved my team and sometimes there was amazing management

      Cons

      HR and Corporate do not care about the people that work for them

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