Kaltura Reviews | Glassdoor

Kaltura Reviews

Updated August 15, 2017
42 reviews

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3.5
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Kaltura Chairman and CEO Ron Yekutiel
Ron Yekutiel
29 Ratings

42 Employee Reviews

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  1. Helpful (3)

    "Something is missing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer
    Former Employee - Programmer
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Kaltura full-time (More than a year)

    Pros

    Open source in mind and action
    Lots of dynamic and various projects can come your way when working there

    Cons

    Putting out fires approach too often taken
    Mangers of different level can be very stubborn
    One man taking all decisions , sometimes at a high cost


  2. Helpful (8)

    "There is good, but there is more bad!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in New York, NY
    Former Employee - Senior Director in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Kaltura full-time (More than a year)

    Pros

    I love Kaltura's products and the fact that it's open source. A lot of talented people (though most of them already left), great work-life balance. Video is the future!

    Cons

    Low salaries, no raises whatsoever. If you want a raise or a promotion you need to resign, and only if they want to keep you, you will get anything you need. Upper management and co-founders can't handle the size of the company, though the CEO is great... the rest don't show any leadership. It feels like all founders are tired and want to sell already. Bringing the OTT to the company basically tanked them and was a huge mistake.

    Recently they gave so many people VP and SVP titles, was pretty lame since everyone knows it was a cheap thing to do to keep people from running away. Any third person in the company is a VP now lol.

    Advice to Management

    You should have continued only with OVP. Management needs to start show leadership and be transparent! Your human resources are your most valuable assets, don't treat them like they are your lowest priority!

  3. Helpful (2)

    "Amazing company, great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager
    Current Employee - Product Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaltura full-time (More than 3 years)

    Pros

    very flexible, lots of monbility in roles

    Cons

    not alot! really a great place to work. very demanding though


  4. Helpful (9)

    "A triumph of ambition over ability in EMEA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Director in London, England (UK)
    Former Employee - Sales Director in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kaltura full-time (More than a year)

    Pros

    On paper Kaltura looks like the right technology in the right place at the right time. On top of that it has a young, hopeful culture. There were many talented, passionate people there when I started.

    Cons

    they are let down by their slow evolution, poor processes and lack of experienced professional management.

    2 dramatic changes of management structure and product focus within 6 months is not the sign of a stable company with clear strategic and operational vision.

    This is a highly technical solution which requires a long sales cycle with close support, every implementation is an open source build - at a time when clients want plug and play cloud solutions with slick mobile apps.

    Demand generation: the four person team managed to generate just 1 lead a month in my region and zero PR.

    Pre sales support: inexperienced management removed 2 thirds of the pre sales team just after a round of sales hires - leaving us high and dry with no support.

    Customer support: for nearly a year just one dedicated support person for the customer base. Engineers had to be begged, borrowed and stolen to provide emergency support but always long after the client had lost patience and confidence.

    Sales Process: all quotes have to be approved before being sent to clients. There is 1 approver, based in Israel, who is almost never at her desk. The average approval process takes a week and then only if you chase every day and escalate through two levels of management. This makes it impossible to act dynamically and to be responsive to client needs and competitor maneuvers.

    Just to complicate it further any PS work has to be approved by another single approver - even though member of their team and the pre sales team were involved in the scoping.

    Bottomline - good luck getting your costed proposal in front of the client before your competitors.

    Implementation: even though the financials and the PS work was approved at the sales stage all signed orders go back through the same over stretched, un responsive approvers. Again this will take at least a week and then only if you chase it like crazy and involved at least 2 levels of the management team, by which time the client is pulling their hair out and calling you daily.

    Customer Success: a great team maligned by the wider business. Thanks to the lack of support and delayed implementations the CSMs spend almost all their time fire-fighting and plugging the holes created by unresponsive support rather than developing trusted partner relationships with clients.

    General management: despite being scheduled for 90 days after starting and despite regular chasing it took them over a year to produce the stock option plan - which was not worth the paper it was printed on. After 18 months they still had not rolled out the pension scheme - again promised for 90 days after starting.

    Communication and Collaboration: for the entire time of my employment this “communications” company had 2 different conferencing systems that never worked despite having an IT contractor on site. The system could have been replaced for £1k but no….every week time wasted cobbling together free third party software packages and plug in speakers for company calls, often with drop outs, poor quality and instructions for participants to cut their video feed because of lack of bandwidth. Implemented Yammer - failed. Implemented Slack - failed. Implemented Facebook at Work - failed. Lack of understanding, clear vision and management support.

    Fridays: being an Israeli company key people don’t work on Fridays. Great for Israel, no good for Europe. Given that all the critical approvers are in Israel this just doesn't work and won't until these roles are replicated in Europe, or the process is changed.

    Language: get used to being surrounded by key people all speaking a foreign language, effectively excluding you. No matter how hard you try to engage - if you are not Israeli, you are always going to be on the outside.

    Advice to Management

    Accept that you will not be able to sell Kaltura for the price you want and that you can't IPO any time soon. Then focus on building teams and leadership that really deliver value; remove the process bottlenecks and replicate single points of failure in the EMEA region so that it is self sufficient.

    Start appointing people to roles on the basis of their experience, track record and competence rather than who they are related to or because they "would like to have a go."After 11 years and $100M you are no longer a startup, you need the right people, with the right skills and experience in the right roles - so that the right things get done at the right time and in the right way. Best practice is called "best" for a reason.


  5. "Fun environment, cool technology challenges"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ramat Gan (Israel)
    Former Employee - Anonymous Employee in Ramat Gan (Israel)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kaltura (More than a year)

    Pros

    Lots to learn from a technology point of view. great colleagues and friends

    Cons

    Big company, corporate politics sometimes take over

    Advice to Management

    Keep working like a startup


  6. Helpful (5)

    "Resources!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Decent salary; good location. Absolutely not a sweat-shop.

    Cons

    Need to address the lack of sufficient staff and lack of satisfaction among customers.


  7. Helpful (1)

    "Great people, fun energy, hard work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kaltura full-time

    Pros

    Loved the people and the energy. If you like hard work with a group a crazy and brilliant people, this is a great spot.

    Cons

    Being the connective tissue between Israeli tech and American operations can prove very challenging.

    Advice to Management

    Never stop!

  8. "Marketing"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Very chill working culture and like many tech firms. They have a great kitchen. And every week there is happy hour when everyone can drink beer. Very easygoing staff

    Cons

    No big cons for this company. As a growing company, kaltura definitely provides a lot of opportunities and they also provide good employee benefits. Overall, a good place to work.


  9. Helpful (1)

    "Kaltura is a growth company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in New York, NY
    Former Employee - Account Executive in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Kaltura full-time (More than 3 years)

    Pros

    Shaping how video is used within the online business, entertainment and education markets is exciting and Kaltura supports those markets well. The product line is nimble and the company looks for ways to maximize compatibility and standards to fit within other applications. With open source at the core of what they do, there is a large user community that provides feedback. Finally, the prospective customers can try the open source version and that speeds their adoption once they finally do invest in Kaltura.

    Cons

    Like any sales driven organization, the larger the prospective deal the more focus and resources that are applied to make the deal happen.


  10. "Amazing place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook

    I worked at Kaltura full-time (More than 5 years)

    Pros

    Incredible people. Inspiring leadership. Tremendous drive and ambition. Real entrepreneurialism. Innovative and intense Israeli culture. Global vision.

    Cons

    Kaltura is taking a big swing across many verticals and business lines. It's also a very global company. You must be comfortable jumping in and swimming. Finding your way. The culture is intense and driven. Not lots of coddling.

    Advice to Management

    Keep pushing. You have an inspiring vision and drive. Your revenue and goals focus as well as your focus on transforming a number of existing industries with video is awesome.


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